El cliente no dejó un comentario.bob P.
Monkey Junction Sales and Rent
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MARY W.
No help offered or provided to disconnect the trailer and move to a spaceCARLOS L.
El cliente no dejó un comentario.terry C.
Great service as always. Thanks U-Haul for always providing excellent service.Candice C.
El cliente no dejó un comentario.Jennifer B.
I love this UHaul location. Always excellent service and great equipment!PETER N.
El cliente no dejó un comentario.Kenneth N.
The staff are exceptionally friendly and polite, they will go out of there way to help you. They always make sure that the equipment is clean and ready to go. I would recommend anybody in the Wilmington Area to this location. Be sure to say hey to Mr. Drew, and make sure he is holding that chair down. Lolol.bradley O.
In and out in a flash. Great experience.Robert M.
El cliente no dejó un comentario.BRUCE C.
El cliente no dejó un comentario.Scott M.
The guy made renting this truck easy and painless!!! And, his rates are the best in townpeter G.
El cliente no dejó un comentario.JONATHANPAUL P.
El cliente no dejó un comentario.Robert H.
More opinionated than helpful. Asked me all these personal questions and failed to tell me what I need to know about drop off locations. Would not return.azziza W.
El cliente no dejó un comentario.JONATHAN S.
The person in the office, Mr. Lee Manning, was innappropriate with his comments. He made fun of several customers names. In addition while taking pictures of the hookup, he referred to me as "wifey". While pulling the trailer, the hitch completely unhooked and pulled out from my truck, and was swinging from the chains. The pin fell out and the clip was gone. It was installed incorrectly as we never made it to our destination. There is damage to my truck that needs to be fixed.Lori D.
The personnel had me wait while he finished looking at something on his phone then simply told me to pull the trailer around back and unhook it. He didn't offer to help at all. Extremely poor customer service.Jeremy G.
El cliente no dejó un comentario.mckay S.
El cliente no dejó un comentario.Wayne R.
El cliente no dejó un comentario.Sara H.
El cliente no dejó un comentario.Shay C.
Everyone was gone at 4:30pm on Saturday. I left the trailer in the best place possible.Tony U.
El cliente no dejó un comentario.Shawn G.
El cliente no dejó un comentario.Eric O.
El cliente no dejó un comentario.miranda W.
El cliente no dejó un comentario.john B.
Clean the space. Train the employees to be courteous and kind. Pave the area around the location. Very muddy. Also - fix your trailers. Mine was in poor condition.Caleb M.
Drop off site was amazing the representatives was helpful gave me clear directions and assisted me with anything I neededMichael S.
Same as 118 N Marshall St in Winston-Salem, service is outstanding.JOHN T.
Cleaner truck and info on how to operate if needed.KAREN B.
Great father and daughter operation on all respects.Joseph C.
El cliente no dejó un comentario.Alyssa S.
In the midst of a pandemic none of the staff had masks. Multiple individuals in and out of the office were not wearing masks. I will NEVER use this Uhaul office again.Dena B.
Good service only concern is during this COVID pandemic the staff at pickup location didn't wear masks total disregard for customers healthMark F.
I am shocked that during the Pandemic/Covid Era, NONE of employees were wearing facemasks neither upon pickup or return of the vehicle. I will NEVER return to this location. Would you agree with my decision? I would welcome a response at your earliest convenience!!PAUL S.
Quick and great service.James C.
El cliente no dejó un comentario.Glenn B.
Lizzy had zero customer service skills i.e., ate while working on contract, no explanation of contract or vehicle (after delivery I had to go back into the store to ask what the "tow/haul" light meant on the dashboard) and at delivery, after driving truck around for pick up she got out and said she needed to blow it out! She literally took a leaf blower to the interior. The mats were caked with mud and obviosly no sanitizing of the vehicle was done.Marcia G.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Philip M.
Cab was very dirty. Warning light on for low air pressure.Kenneth M.
The man was rude and obnoxious. It broke and we had to turn it in to another dealer in Wilmington and our trip was delayed by 3 days due to the issue we had.Kathy C.
El cliente no dejó un comentario.Robert M.
The truck was filthy, smelled terrible, and the steering wheel was literally disintegrating in my hands. This was not a great experience for UHaul.Bram C.
El cliente no dejó un comentario.eugene D.
El cliente no dejó un comentario.Sonja W.
El cliente no dejó un comentario.Sean P.
El cliente no dejó un comentario.Joshua D.
El cliente no dejó un comentario.LOUISE B.
Fresh paint, modern flooring and furniture would be a good start.Jean S.
El cliente no dejó un comentario.John W.
Quick service.james F.
El cliente no dejó un comentario.JOHN B.
Nothing service was awesomeWilliam V.
El cliente no dejó un comentario.Deanna G.
El cliente no dejó un comentario.Montressa J.
El cliente no dejó un comentario.wilton L.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Raymond M.
They are very professional and friendly.josue R.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.charles L.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.mary H.
El cliente no dejó un comentario.jeff P.
Gentlemen that helped me was extremely friendly and professional.Rodney P.
The overall store front if you would call it was pretty dirty. The trailer I rented at face value was okay but when we started driving the both tail lights were blinking and going out from a short in the wire the driver side tail light was also falling off missing some screws. The straps were frayed and torn while usable it was very difficult to remove the straps from the wenchJames D.
Great service!Valdenir D.
Nothing! Great experience!Valdenir D.
El cliente no dejó un comentario.Cristofer M.
Cleanliness and better staffedjeff P.
El cliente no dejó un comentario.Danny M.
El cliente no dejó un comentario.keith P.
El cliente no dejó un comentario.edward K.
I had a trailer to drop off. They had a spot to drop it. Match made in heaven.robin L.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.Leah H.
El cliente no dejó un comentario.Dan G.
El cliente no dejó un comentario.Pamela D.
El cliente no dejó un comentario.Timothy G.
El cliente no dejó un comentario.linda S.
Keep this location right where it is! The owner knows how to get people in and out. Incredible business!Edward F.
Not one person working there was wearing a mask. Owner licked his fingers then touch a pair of keys and handed them to a patron. Very alarming!Sabrina T.
Very friendly, prompt service. Clean truckGloria G.
El cliente no dejó un comentario.Jason V.
El cliente no dejó un comentario.Donna G.
No masks were worn and the facility is a mess. Also, not the facilities fault, but when you spend 30 minutes filling out forms online it's frustrating to get to the facility and find out it was all for nothing.Douglas H.
El cliente no dejó un comentario.dwaynell L.
El cliente no dejó un comentario.Charles C.
The attendant was very helpful and patient. He was able to provide me with the correct setup by selling me a wiring adapter and pin. Would use this location again.Michael F.
The guy stayed on his phone texting while I waited , then he said to find a spot in back and fro the trailer there. He never got out of his chair.STEPHEN A.
The clerk met me on the front porch. The drop off was quick and easyCHRISTOPHER S.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.dylon W.
El cliente no dejó un comentario.Kimberly D.
El cliente no dejó un comentario.john V.
El cliente no dejó un comentario.wade H.