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Joseph B.
Customer Reviews for Money Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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My original pick up spot I spent over an hour at waiting to talk to a uhaul rep. Then I was told I had to go to another location. Long story short my 4 hour move took 6 thanks to getting the run around by uhaul. It was a horrible experience which made me late for work and ruined my entire day. I didn't get any adjustment on my bill so why ever use again.
warren G.The truck was not maintained, very loose front end and struggled to even close and lock the rear door I would not recommend U-Haul if all equipment was like this one.
Walter N.Keep tour service the way it is! Thank you to the lady working behind the counter for being very accomodating!
Stan G.The no contact pick up took a very long time and it was very confusing I DO NOT recommend.
Katlyn J.No comments The whole service was excellent and beyond expectations 😊 I give them 10/10
Mohab A.I got my truck 2 hours late due to the location trying to book the truck for another individual after I had already completed the booking, they then charged me for the whole booking, even when my driver of the truck was standing there waiting for them to finally allow my driver to take the truck. I had the confirmation number, due to the website having high traffic we weren't able to check in immediately. The location finally did give my driver the keys, after realizing that I had already booked the truck, we told them multiple times and they still tried to give the truck to the other individual. My truck was not clean, and the location did not give me the full set of blankets either, I am completely unhappy with my experience.
Erin T.GREAT STAFF. SPEEDY SERVICE.
Steven M.The online checkout didn't work (I was unable to complete the transaction) and there was no one in the office until 10:30AM. I had to wait an hour and a half. I won't do it again.
Richard S.The self check in was an absolute gong show! Took more than an hour! Never again!
Gene B.Your asking the wrong questions. I received the truck started snowing. Wipers streaked so badly I went to use the washer fluid but there was none so I literally had to get off the highway to buy wiper blades and washer fluid. Oh and on a side note the tow button does not disengage
michael S.