Mobile pick up little bit complicatedbenjamin A.
Customer Reviews for Money Express
(U-Haul Neighborhood Dealer)
Ajax, ON L1S2H6
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: cerrado
- Mié.-jue-: 10:30 a. m. - 5 p. m.
- Vie.: 10:30 a. m. - 7 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Maulik G.
The use of the lockbox/sign in forms on line worked out, however I wasn't informed earlier that was the process. My truck was reserved for 10am but the store doesn't open til 1030â€¦..I was pressed for time so I went to phone Uhaul and that's when I learned of the remote check in. Should have been clearer in the confirmation email that this was what had to happen.stephen S.
The truck had flower petals in the front cabin. The vehicle had obviously not been cleaned. I was never asked if I wanted the CDW. It was automatically added to my contract. With my Credit Card, I did not need other insurance.Guy L.
You could make sure that the totals charged to someone's card are in the correct currency. We live in Canada and your automated system was charging me in MILES. We are in the normal metric system and 186 MILES is a lot more than 186 kms. This was nothing but a hassle. Your system needs to be fixed because I should not have had to wait on the phone for almost an hour only to be told that it happens all the time but it needed to be escalated. This is a such a pain for us and not to mention that the fact you billed me almost $400 that you sent my credit card over limit which I will now have to pay a fee for is complete crap. I am not impressed at all with how this I-haul experience went!Jesse P.
El cliente no dejó un comentario.Joseph B.
My original pick up spot I spent over an hour at waiting to talk to a uhaul rep. Then I was told I had to go to another location. Long story short my 4 hour move took 6 thanks to getting the run around by uhaul. It was a horrible experience which made me late for work and ruined my entire day. I didn't get any adjustment on my bill so why ever use again.warren G.
The truck was not maintained, very loose front end and struggled to even close and lock the rear door I would not recommend U-Haul if all equipment was like this one.Walter N.
Keep tour service the way it is! Thank you to the lady working behind the counter for being very accomodating!Stan G.
El cliente no dejó un comentario.Cheryl T.
The no contact pick up took a very long time and it was very confusing I DO NOT recommend.Katlyn J.
No comments The whole service was excellent and beyond expectations 😊 I give them 10/10Mohab A.
El cliente no dejó un comentario.kris S.
El cliente no dejó un comentario.Colin M.
I got my truck 2 hours late due to the location trying to book the truck for another individual after I had already completed the booking, they then charged me for the whole booking, even when my driver of the truck was standing there waiting for them to finally allow my driver to take the truck. I had the confirmation number, due to the website having high traffic we weren't able to check in immediately. The location finally did give my driver the keys, after realizing that I had already booked the truck, we told them multiple times and they still tried to give the truck to the other individual. My truck was not clean, and the location did not give me the full set of blankets either, I am completely unhappy with my experience.Erin T.
El cliente no dejó un comentario.SAKKU J.
El cliente no dejó un comentario.Rakibuz Z.
GREAT STAFF. SPEEDY SERVICE.Steven M.
The online checkout didn't work (I was unable to complete the transaction) and there was no one in the office until 10:30AM. I had to wait an hour and a half. I won't do it again.Richard S.
The self check in was an absolute gong show! Took more than an hour! Never again!Gene B.
Your asking the wrong questions. I received the truck started snowing. Wipers streaked so badly I went to use the washer fluid but there was none so I literally had to get off the highway to buy wiper blades and washer fluid. Oh and on a side note the tow button does not disengagemichael S.
El cliente no dejó un comentario.Melanie C.