My rental experience was great, but I was very disappointed in how the truck rode. The vehicle was very new, 2016-17 model but it felt like the tires were made of concrete. It beat me to death considering how new it was. I think there is a bad tire or tires on the truck and probably should be checked.Jeffrey C.
Monett Rental and Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
$177 trailer Monett,Mo to Aurora, Co.hser L.
Rates you charge.Gerry G.
El cliente no dejó un comentario.Tou M.
Wonderful serviceâ¤Karen R.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.AMY H.
Fast courteous service with clean quality rentals.JIM B.
El cliente no dejó un comentario.Richard J.
El cliente no dejó un comentario.Randy G.
El cliente no dejó un comentario.dennis B.
El cliente no dejó un comentario.FRANKLIN S.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Loran S.
El cliente no dejó un comentario.shannon O.
This location has been helpful in the past and return was quick and easy.MINDY B.
El cliente no dejó un comentario.Michael H.
Highly recommend this location! Clean and easy to use trucks and equipment. Friendly staff. I'll be back!Leah C.
El cliente no dejó un comentario.Sawyer C.
Did a wonderful job and easy to work withDENNIS A.
Great folks working at pickup point. Will use again. Super place!!larry N.
El cliente no dejó un comentario.Duane B.
The racket straps were very rusty. We almost didn't use because of it. The wipers had to be replaced on both sides. The people were wonderful. We had do change our reservation so we didn't have to drive out of the way and take more time. But uhaul made it right with us. But Huron sd has a hard time keeping a selection of equipment in.oliver K.
There were no signs really. I droppee the truck off after dark. There were 2 other trucks that blocked the way so i didn't really have a very good parking option. The key box was located inside the gate, there should probably be a sign showing where it is though. I wasn't expecting having to go under this gate. Other than that, it is convenient!Monica W.
El cliente no dejó un comentario.Kelli S.
El cliente no dejó un comentario.Joseph D.
Very friendly and knowledgeableRuss D.
El cliente no dejó un comentario.Ashley P.
El cliente no dejó un comentario.Kelsee N.
El cliente no dejó un comentario.Ashley P.
El cliente no dejó un comentario.HOWARD H.
El cliente no dejó un comentario.George C.
El cliente no dejó un comentario.Glen Cornel C.
El cliente no dejó un comentario.LEANNE P.
El cliente no dejó un comentario.tim H.
The only convenience of this whol operation was have a big truck. I originally reserved my truck for 5 days online. Went and picked it up and paid and the salesman took 45 minutes right out how to work a computer. After my third day of having you text me saying it was 2 days late and told me I only had a one day rental and that it was impossible to reserve it for 5 days with my short destination and are charging me more money. I have the text of my reservation for proof. It is not my fault when I picked up the truck the guy did not charge me correctly and explained nothing about the rental. I assumed I was fulfilling my original reservation.Eric G.
Gentleman helped with weekend delivery. Even though they were closed he gave me instructions on where to drop trailer and called back to make sure all went OK. Very nice and grateful for their helpJeff L.
Great service from staff.Robert M.
The break lights on the trailer were un serviceable. They only light up when I press the breake pedalWilliam A.
El cliente no dejó un comentario.JOHN B.
Nothing, everything went Great.Dale K.
El cliente no dejó un comentario.Kenneth B.
The return went a lot smoother than pick up. Friendly staff and easy drop off.....Ryan B.
El cliente no dejó un comentario.Raymond H.
El cliente no dejó un comentario.Vivian F.
El cliente no dejó un comentario.Maura L.
El cliente no dejó un comentario.JERRY S.
El cliente no dejó un comentario.Randall G.
Owner/operator was very friendly and hooked up the trailer for us. Then he performed the safety inspection with the lights to ensure all was good.Jon K.
The people there, didn't seem to be customer friendly, except one gentleman who wasn't affiliated to the uhaul. Again, I received a dirty U-Haul.and it smelled like smoke & Marijuana. Instead of having the uhaul near by, I had to drive to it and get it out of a 'field / grassy area right off the dirt/gravel road". The U-Haul didn't seem to drive right. I don't think the tires were balanced. It also seem to have engine problems. It would take a while to get up to 50 MPH, if I had to stop. I wasn't loaded down, so the truck shouldn't of had issues. It also seemed to not get into the proper gear. Due to the engine issues, it took me about an extra 2 hours to reach my destination.ALLISON L.
The rental location was just fine. I did not care for the overall process of renting. We did not get the location I requested and we did not get the size of truck I reserved. So with a smaller truck (same price), it took an extra load to move and the alternate rental location, I incurred roughly $30 in unnecessary mileage fees.Jerrod G.
all was goodPaul O.
Always helpful always go above and beyond! Thank goodness for small town kindnessTiffiny D.
El cliente no dejó un comentario.Mike Y.
It was all good. People at my location, very helpful .Billy G.
Easy and friendly to rent from.Jim B.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.troki T.
El cliente no dejó un comentario.MICHEAL B.
Excellent. Fast. No issues. Definitely use this location again in the future. Very satisfied.Terrence S.
El cliente no dejó un comentario.craig S.
El cliente no dejó un comentario.Marla C.
El cliente no dejó un comentario.Stefanie H.
El cliente no dejó un comentario.Mary L.
Service was good except one tire had a visible screw sticking out and it was not detected until after we loaded. Another uhaul dealer, Jim Carr in Aurora, gladly fixed it for us and managed the billing with uhaul corporate.Jewell C.
Scrap the u-haul computer ap and replace it with one that works.bob G.
El cliente no dejó un comentario.Dominic A.
El cliente no dejó un comentario.Christopher J.
Can't think of anything...cheaper prices probably! Monett Rentals and David were VERY friendly and helpful....great location.Leonard D.
El cliente no dejó un comentario.chauntelle M.
El cliente no dejó un comentario.kim P.
El cliente no dejó un comentario.ARNOLD S.
El cliente no dejó un comentario.Charles W.
El cliente no dejó un comentario.SHARON P.
Everything was great!!!Casey R.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.DEREK D.
All U-Haul locations in this area are closed Sunday and only one was open un Saturday, until noon! Weekends are made for moving; be open on weekends!GEORGE P.
El cliente no dejó un comentario.VICTORIA G.
El cliente no dejó un comentario.LON D.
Easy in and out location. Helpful and quick with paperwork.LESLYE M.
Everything went smooth. The owner was helpful. It was a good experience.Marilyn M.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.KEVIN D.
install side tie loops half way upmichael L.
Very friendly and helpful.KARLA C.
El cliente no dejó un comentario.ALLEN S.
We were asked to bring the vehicle that we were towing for inspection but it was not looked at. If it was then it would have been discovered that the tow dolly is too narrow for the vehicle. The online order says that Kia Sedonas fit using a tow dolly, but it does not.PRINCESS F.
El cliente no dejó un comentario.jeff G.
El cliente no dejó un comentario.Brook S.
Cup holders were stickyMichael W.
This location was closed when I got there. I was under the impression I had scheduled for a 24 hour drop off point. I had no clue what to do with the keys so I put them on the visor and hoped for the best. Very dark and kind of hard to see at night.JOSEPH L.
El cliente no dejó un comentario.Leroy A.
Very helpful and courteous.dan B.
El cliente no dejó un comentario.lehi M.
Great service!Robert B.
very friendlyTeresa F.
good customer servceKENNETH V.