Comentarios del cliente para Monaco Tire & Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Monaco Tire & Auto

Grado total:

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Wilfred L. en

Grado:

$19.95 what a joke, with mileage gas and other fees being so high you basically out pocket paying more. It's not worth renting a UHaul. I think all UHaul rentals should start accepting cash. Never again will rent from UHaul!

Joshua K. en

Grado:

El cliente no dejó un comentario.

Patrick G. en

Grado:

Never met someone more rude than the guy who rented us the vehicle..

Derrick B. en

Grado:

Awesome, easy service to do over phone. Quick and Easy.

Tiffany G. en

Grado:

The main customer service person was harsh with me and said the rules like a robot, only repeating himself when I asked for clarification and not addressing my question. The place was really strange. There was a cop there watching everyone and the other workers mouth was bleeding. I'm sure something had just happened there and I felt so uneasy and hated every moment of being there.

LESLIE S. en

Grado:

The employees at this location represented Uhal professionally and with kindness.

Katherine B. en

Grado:

El cliente no dejó un comentario.

Ken S. en

Grado:

El cliente no dejó un comentario.

Alfredo O. en

Grado:

El cliente no dejó un comentario.

raina B. en

Grado:

El cliente no dejó un comentario.

Devon M. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

They were very quick, was in and out in a couple minutes.

Gil R. en

Grado:

El cliente no dejó un comentario.

Charles D. en

Grado:

There was a ton of wet dog food and sidewalk salt in the truck bed and all over the ramp when we picked up the truck. I guess it was better than last time, when there was a used diaper in the truck cab when we picked up.

Allyson H. en

Grado:

El cliente no dejó un comentario.

Demaz F. en

Grado:

El cliente no dejó un comentario.

Jamia A. en

Grado:

El cliente no dejó un comentario.

Gilbert M. en

Grado:

El cliente no dejó un comentario.

Abdelaziz N. en

Grado:

El cliente no dejó un comentario.

Marsye T. en

Grado:

El cliente no dejó un comentario.

michael F. en

Grado:

Mr Negri and his son are very personable and thoughtful. Thank you

Demaz F. en

Grado:

El cliente no dejó un comentario.

Dean L. en

Grado:

Staff was great to work with and we will be renting there again

craig M. en

Grado:

Guys at Monaco Tire were very friendly and helpful. Best!

Benjamin R. en

Grado:

El cliente no dejó un comentario.

Danica S. en

Grado:

El cliente no dejó un comentario.

james S. en

Grado:

El cliente no dejó un comentario.

Danielle O. en

Grado:

El cliente no dejó un comentario.

Shannon C. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

El cliente no dejó un comentario.

Nilka K. en

Grado:

I was very satisfied with the customer service experience.

Benjamin D. en

Grado:

All went as expected, quick and good service, easy in and out. Would highly recommend and use again in the future.

KESNICK T. en

Grado:

El cliente no dejó un comentario.

Hillicia P. en

Grado:

El cliente no dejó un comentario.

Philip B. en

Grado:

Truck was dirty inside and windshield we had to clean ourselves. Had to wait to have air put in a tire

Jon H. en

Grado:

Be polite to your customers. Charge the advertised rate.

Laura C. en

Grado:

El cliente no dejó un comentario.

Susan M. en

Grado:

After renting a van, I checked to make sure I my car was parked in an okay place before leaving. Caleb assured me that it was. I then received three phone calls and two VMs from Caleb telling me that I needed to move my car. Although my car was in a parking spot and not blocking the road, he wanted it moved because he was concern it could be hit by a UHaul vehicle being returned. I told him that I was in the middle of moving and would get there as soon as I could. He called me back a few hours later and was yelling at me. I wanted to tell him that I was on my way but he wouldn't stop. I hung up the phone. He then called me two more times in a row. When I got to this Uhaul location, again, there was nothing near my car, and no signs that parking wasn't allowed. I told Caleb that he was harassing me and he, and tnd the owner, explained to me that they were calling "for my own good". I would never return to this location or recommend it to anyone.

Darrell F. en

Grado:

The A/C in vehicle was cutting in and out. Overall it was a good running machine.

Tom F. en

Grado:

El cliente no dejó un comentario.

Lauryn M. en

Grado:

This was my second time renting from this location and the guys are always super helpful! The process is always very efficient.

Jessica K. en

Grado:

El cliente no dejó un comentario.

Virginia L. en

Grado:

Great customer service!

Brian L. en

Grado:

El cliente no dejó un comentario.

TERRY O. en

Grado:

Easy, quick and friendly.

Brad S. en

Grado:

El cliente no dejó un comentario.

Oswaldo P. en

Grado:

Muy bueno

Justin C. en

Grado:

El cliente no dejó un comentario.

michael O. en

Grado:

El cliente no dejó un comentario.

Joanne C. en

Grado:

El cliente no dejó un comentario.

Martin T. en

Grado:

Fast and efficient.

Keith R. en

Grado:

truck broke down and you still charged me for gas etc...i didnt have a chance to fill the gas up...i should not be charged for most of this service because your truck broke down and caused a huge inconvenience in my day.

Keiru M. en

Grado:

Good customer service

Catherine L. en

Grado:

El cliente no dejó un comentario.

james L. en

Grado:

The gentleman who helped me made the process quick and simple. Would use this location again.

William F. en

Grado:

The folks who own and those who work there are terrific to work with.

JOHN MARK F. en

Grado:

I can't think of anything. They were very professional and treated me very well.

Austin B. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

Super friendly and professional service.

William G. en

Grado:

El cliente no dejó un comentario.

Sandra L. en

Grado:

El cliente no dejó un comentario.

TENZIN G. en

Grado:

Owner/manager/who ever I dealt with was very nice, a far cry better than any other location I’ve been to.

Breanna D. en

Grado:

Filthy truck, lack of supplies pre arranged.

Martin T. en

Grado:

Courteous and efficient counter service.

Wendy J. en

Grado:

Great experience in and out the staff were awsome! We will definitely rent from here again!

Stephanie A. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

Can remember guys name working, but he was really nice and friendly. I showed up 15 mns late and he was srill super nice. Woupd rent from this location again.

Meredith M. en

Grado:

Wonderful customer service and very efficient.

Camara B. en

Grado:

El cliente no dejó un comentario.

Paul K. en

Grado:

El cliente no dejó un comentario.

Todd U. en

Grado:

The inside of the back of the truck could have been cleaner.

NICOLE L. en

Grado:

Can was very dirty upon pickup. Trash inside on the dash, in the door compartments, under seat. Sticky all over dash, console, floor due to some spill or maybe soda explosion. Van seats and cargo space covered in pet fur. I had to vacuum every item I moved since it got covered in hair. This van also did not have remote control locks which would have been nice when carrying heavy furniture so you don’t have to set heavy items down every time just to unlock the doors. And this van had double side doors which is less convenient and more constructing than a sliding door for moving furniture. It’s tough to maneuver between 2 doors with furniture. Rear view mirror camera was smudgy so video was blurry when backing up. Tires seemed low on air. Took multiple attempts to drive over bumps at slow speeds. The least tolerable of these issues was how incredibly dirty the van was upon pickup.

Grant E. en

Grado:

El cliente no dejó un comentario.

jorge A. en

Grado:

El cliente no dejó un comentario.

richard M. en

Grado:

El cliente no dejó un comentario.

Aubrey G. en

Grado:

Awesome and quick rental. Definitely will be renting from here again. All staff was friendly!

Jeffrey T. en

Grado:

El cliente no dejó un comentario.

Zenon A. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

Don't allow the user to select items not available at the location. I selected a furniture roller and dolly, neither of which were even offered there. Also don't offer 24/7 check-in if there is no way to actually complete the process. In this case, there was no lock box outside so I couldn't get the key. Further, the truck I got was parked behind another one, so I had to wait for the location to move the first truck in order to get out. Overall, just a very frustrating position to be in.

hannah H. en

Grado:

El cliente no dejó un comentario.

BRUCE S. en

Grado:

El cliente no dejó un comentario.

Sarah D. en

Grado:

El cliente no dejó un comentario.

Garrett B. en

Grado:

Can't think of anything. Very attentive, courteous and helpful.

Aaron W. en

Grado:

They gave us a filthy truck with a bunch of dirt, glass, and garbage that we swept out and then they charged us $15 for a cleaning fee when it was returned. It was in better condition when we brought it back then when it was first received. I wouldn’t recommend this U-Haul dealer to anyone.

Neil A. en

Grado:

El cliente no dejó un comentario.

Patrick F. en

Grado:

El cliente no dejó un comentario.

Adam C. en

Grado:

El cliente no dejó un comentario.

Jan V. en

Grado:

No improvements needed

KIM R. en

Grado:

Always great.

mark A. en

Grado:

El cliente no dejó un comentario.

Patrick L. en

Grado:

The moving help I hired canceled my reservation the day of my move. I couldn't move without the help so I called U-Haul customer support to see if I could get a refund or reschedule. The representative I spoke to claimed she needed to talk to her supervisor and would call me back. She then hung up and I was never contacted back. I will never use U-Haul again, I'd rather pay more to have a moving company take care of everything as it's not worth the headache

Andrija M. en

Grado:

El cliente no dejó un comentario.

chris N. en

Grado:

These guys were great! I would recommend renting from them anytime! They made it so easy and they were so nice. They made moving much easier than usual! I give them a 10+

Aaron B. en

Grado:

The first time that I went to pick up my U-haul, the internet system would not locate me to unlock the box. I lost 12 hours of work. The next morning, the manager at the store was the rudest person that I have ever interacted with. He told me it was his choice to rent me a truck and that he would not rent it to me. I lost another hour begging the rude manager to let me rent a truck.

Juanita B. en

Grado:

I wouldn't change a thing. Very friendly and helpful. Thanks!

Ryan H. en

Grado:

El cliente no dejó un comentario.

Eduard G. en

Grado:

El cliente no dejó un comentario.

Jacqueline D. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

Anna F. en

Grado:

I was very disappointed when I arrived that the furniture pads I had reserved were not available. The gentleman who assisted me with my truck rental didn't apologize or take any responsibility for this error. That being said, he did offer to extend my truck rental for free if I needed it. I didn't happen to need it. Also, I would appreciate it if the shop didn't smell so strongly of cigarettes. To this location's credit, they did get me into my rental pretty quickly.