The lady I worked with was amazing. The most kind and helpful. I’ll definitely be back!
Amber Thacher
Customer Reviews for Mojos
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
associate was extremely helpful with the entire experience and was gracious in extending the usage allowance for the equipment
Christian McKinzieMojos was fantastic! U-haul 24/7 application was another story! I spent more time talking to customer service than picking up the Truck. U-haul makes it sound like using this app to pickup and return your truck should be easy. It was the biggest pain in my ass, when you are meeting people to help with moving and I end up being 1.5 hours late. Late because I could not get the damn app to allow me to pick the truck up and when I called customer service i was told that I can only pick up 1 hour before scheduled time. The website never said that, the website didn't say I would need to call into customer service, etc. I was just completely disappointed with the app.
Sara WilsonGreat customer service!
David AndersonI didn’t get any dollys and furniture pads I ordered that was the only bummer Everything was Great and simply to do online if I can do it anyone can it was a great experience thank you
Jane BaileyHear people to work with!
Michael MillerAbsolutely nothing the lady that rented the U-Haul to me was absolutely excellent very friendly explained everything
Dennis RoarkOwner came in on a day they were closed to get us the rental! Very professional and helpful.
Raymond KonarzewskiEnsure the check-in text to confirm vehicle equipment is sent to the customer during walkthrough and not after leaving the facility with equipment. Ensure that trailers do not have leaking points, as we incurred water damage to our belongings.
Kasa HaneyThe driver side ratchet for the strap was very hard to operate. Possibly needs replaced. Really rusty.
irving garbison