Great guys. Very helpful.Ross S.
Customer Reviews for Modena Automotive Inc
(Distribuidor de U-Haul del vecindario)
Modena, NY 12548
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NATHAN L.
Service at location was very nice. However, the van absolutely reeked of fuel, to the point where I had to have the windows all the way down -- wasn't the warmest day... - and I still was getting lightheaded. Seemed really dangerous.Max L.
Customer service was horrible. I reserved a truck for 12 noon and didn't get a truck until 7pm. I had the worst experience and the rep did not even compensate.Maria P.
El cliente no dejó un comentario.William W.
Make sure the cab is clean and the box has been swept out...per the contract...stacy L.
El cliente no dejó un comentario.LISA B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Jacob F.
Broken website and app.Oliver C.
El cliente no dejó un comentario.Joe M.
El cliente no dejó un comentario.VICTORIA L.
The owner, Fred is very niceBRUCE S.
The van was clean upon inspection but after a few minutes of being in it, we noticed it smelled of gasoline inside. Please check the vehicle for any leaks. It was a very strong odor that induced headaches.COREYANDREW C.
Customer service was very goodMARKH H.
I was confused on where to go. The two guys out side weren't the most helpful. Also it was far from where I loved to drop it off. I saw one closerBrenda S.
El cliente no dejó un comentario.Paul K.
El cliente no dejó un comentario.Paul K.
Vehicle was ready for me when I arrived. Instructions were simple. Returning the vehicle was as simple as bringing the key inside.Ervin A.
El cliente no dejó un comentario.JEDMORGAN P.
El cliente no dejó un comentario.Danny M.
This went perfectly well. I would have appreciated some kind of physical receipt when I handed the keys over, but the U-Haul staff was not available so another employee took the key and directed us where to park the vehicle. We got the email receipt from UHaul soon thereafter when the right person came back and processed the return.MICHAEL R.
I had no personal interaction but did receive phone assistance which was very helpful.Patrick F.
El cliente no dejó un comentario.Lee W.
I dropped the vehicle off 3 hours after renting it and late in the evenining received text messages from Uhaul saying that i had returned the vehicle in NC which is over a 10 hour drive from where i had rented the local vehicle...BRIANWILFRED O.
El cliente no dejó un comentario.Robert P.
Online check in is tedious and difficultJohn V.
El cliente no dejó un comentario.ALVIS Y.
El cliente no dejó un comentario.Christopher R.
These are great guys. I even use them to repair my car. Great repair work too.Robert B.
El cliente no dejó un comentario.ROBERTF B.
Very easy and fast process.MATTHEWH M.
Directions on the phone to where the keys were was unclear. Once we realized the box was on the building, it was super easy.Sean E.
El cliente no dejó un comentario.STEPHEN MARSCHAL K.
El cliente no dejó un comentario.ABDURAHIM S.
Better customer service and better ways to get keys for rental it took 2 hours get key for my rental yesterdayAlpesh P.
This location was great!APRILN T.
El cliente no dejó un comentario.RODOLFO V.
El cliente no dejó un comentario.Eugene K.
I was yelled at and sworn at by Jeremy at the rt 9 location in poughkeepsie next to the IHOP. Then I called customer service 3 times before any thing was done about it. I don't believe he was held accountable for his actions. Bc of Jeremy I had to cancel my reservation of a small trailer for a 10 ft box truck. I was told by a CSR named Jamie that she would include the price of a tow Dolly into my 10ft box truck but when the time came I still had to pay for it. You guys are rude and professional liars by the looks of it. I went from $300 to almost $1000 bc of this fuck up. I had to pay a $57 toll for the 2 vehicles and tow Dolly. God knows how much my EZpass was charged in total bc of the damn tow Dolly. I've told everyone I know about my experience and have left several reviews about it. I will never stop telling people to avoid Uhaul as a company for the rest of my life. The guy I dealt with in person to pick up my stuff were cool though.Steven G.
He made my experience simple and easy. He was very professional and answere4d any and all questions that I had. When he wasn't sure, he called someone to ask.Nicole T.