Online check in is tedious and difficult
John V.
Customer Reviews for Modena Automotive Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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These are great guys. I even use them to repair my car. Great repair work too.
Robert B.Very easy and fast process.
MATTHEWH M.Directions on the phone to where the keys were was unclear. Once we realized the box was on the building, it was super easy.
Sean E.Better customer service and better ways to get keys for rental it took 2 hours get key for my rental yesterday
Alpesh P.This location was great!
APRILN T.I was yelled at and sworn at by Jeremy at the rt 9 location in poughkeepsie next to the IHOP. Then I called customer service 3 times before any thing was done about it. I don't believe he was held accountable for his actions. Bc of Jeremy I had to cancel my reservation of a small trailer for a 10 ft box truck. I was told by a CSR named Jamie that she would include the price of a tow Dolly into my 10ft box truck but when the time came I still had to pay for it. You guys are rude and professional liars by the looks of it. I went from $300 to almost $1000 bc of this fuck up. I had to pay a $57 toll for the 2 vehicles and tow Dolly. God knows how much my EZpass was charged in total bc of the damn tow Dolly. I've told everyone I know about my experience and have left several reviews about it. I will never stop telling people to avoid Uhaul as a company for the rest of my life. The guy I dealt with in person to pick up my stuff were cool though.
Steven G.He made my experience simple and easy. He was very professional and answere4d any and all questions that I had. When he wasn't sure, he called someone to ask.
Nicole T.