Customer Reviews for Mobile Man
(U-Haul Neighborhood Dealer)

576 comentarios

9123 W Van Buren St   Tolleson, AZ 85353

(623) 738-1100

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(623) 738-1100

9123 W Van Buren St
Tolleson, AZ 85353

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The lady at the front desk was so rude. I cannot believe the way she talked to me and literally cussed at me saying “I need to cover my ass too” absolutely disrespectful and they she had the nerve to give me an attitude when she purposely turned her back to me and asked me questions while the men were working on things very loudly. I am overall disrespected and will never go to this location or even recommend it. I would rather spend the extra money to go somewhere else than ever go back to this location. Get better employees, teach them how to be respectful, teach them customer service is important, and just do better.

Mysty R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
1.0

Change pick up location, personnel didn't even bother to inspect truck before I picked it up. Roadside assistance had to come to my house when I was almost loaded ti replace 2 tires and fix a rear differential oil leak.

oscar B. 
Clasificación:
3.0

Internet connection is poor at this location - had trouble trying to do a 24/7 dispatch. My reservation would not show in "My Reservation" on my mobile but was on the Dealers scheduling log thankfully.

Darryl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelita D. 
Clasificación:
1.0

Ion even no

ELLIOT W. 
Clasificación:
5.0

Great customer service and very knowledgeable. The process was fast and convenient. Highly recommend.

Kandi L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
1.0

AC broken sticky interior from spilled drinks Person refused to listen to us while trying to do 3 things at once. Her error in updating our reservation cost me $120.

Ronald K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

wendell G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martina J. 
Clasificación:
3.0

What I got was not the best it ran really rough compared to the other location it is not the best. I only went there because my regular place did not have the truck.

Rebecca F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick T. 
Clasificación:
3.0

24/7 pick up don't work.

guy H. 
Clasificación:
5.0

This location was convenient for me & i will recommend to others

Rosemary E. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon E. 
Clasificación:
3.0

The Lady that helped me was very helpful and friendly, thank you

Nickanor A. 
Clasificación:
5.0

Very friendly

Franklin R. 
Clasificación:
5.0

Just keep doing what you are doing. Carol

CAROL S. 
Clasificación:
5.0

Great customer service. Easy reservation and checkout..

Hiram N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

De Juan W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Annamarie C. 
Clasificación:
5.0

The website tried charging me twice. I had issues with the payment but not sure if it got resolved. No one has called me yet

Jason P. 
Clasificación:
3.0

Absolutely ensure your rental trucks are always safe to drive, because I had an issue with the steering not performing as it should. Don't rent unsafe equipment.

DAVID M. 
Clasificación:
1.0

No parking for customers had to leave my vehicle parked on street a block behind the uhal dealer van had flat steering was out of alignment not real safe to drive glad I was moving short distance

kenneth N. 
Clasificación:
3.0

Allow customers to park return vehicles on back street where other rentals are parked

STEVEN L. 
Clasificación:
5.0

It was nice going there. They were fast and helpful.

PRINCE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN W. 
Clasificación:
2.0

Dropped of on a Sunday location was closed.

frederick Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

LULA C. 
Clasificación:
4.0

I've rented from this location several times and have been pleased each time.

JUSTIN D. 
Clasificación:
5.0

Great service and very friendly. I will rent here again.

Brian E. 
Clasificación:
4.0

Check out would not recognize my location so I could not check out at drop off but other than that, I good experience

LEONARD G. 
Clasificación:
1.0

El cliente no dejó un comentario.

ALEJANDRO R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

You guys are exceptional. My only problem was I never got to use The car dolly. I would recommend this place anyone who needed a Uhaul. Thank you.

CRAIG B. 
Clasificación:
3.0

Everything went great until I got my receipt when I returned the motorcycle trailer. They charged me an extra $20 dollars for inconvenience fee do to after hours return. I never returned it after hours. I went at 1230 on 09/30 the worker had advised me that the 2 owners were not currently there but that they will check in the trailer when they arrived. Now I have to call someone else instead of them dealing with their mistake.

ALEJANDRO P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
3.0

I'm not comfortable with utilizing a third part contractor. They seem to make me (customer) feel like I'm bothering them to do their job. Much prefer utilizing a “real” U-Haul location.

RICK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO G. 
Clasificación:
5.0

Rental was done within few minutes

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOEL H. 
Clasificación:
3.0

Made a reservation for a truck and 2 dollies. When I picked up the truck no dollies were available and was told equipment was not garunteed. Had to rent a dolly at another location, but I couldn't return the dolly with the truck.

KEITH F. 
Clasificación:
5.0

The return truck steps to follow on the app was a little tricky to do . Overall great service and folks were helpful.

Jay F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yahir N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharika D. 
Clasificación:
1.0

Dirty place lady was rude truck was filthy.

MICHAEL K. 
Clasificación:
1.0

Cleanliness was not a concern for this location. They said my truck would fit on the trailer and it did not. I had to go to a different location 20 miles away. The car hauler they gave my was given within paperwork or instructions from Ian the tech. I towed my truck not knowing you can't tow a rear wheel drive. It destroyed my transmission and I have a estimate of $2,300 to rebuild it. Uhaul will not help or even try to help with the issue. I will never use or recommend any of my family or friends to use uhaul ever again. Thanks for an expensive trip and no money to pay for it I'll be taking the bus.....

WILLIAM P. 
Clasificación:
5.0

The location was great ms kandi lawton very nice to my wife and i her worker Jason was darn helpful this location should be used for training other locations

TONYA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Actually a good place. Staff was busy but friendly and helpful. Smooth process for pick up and drop off.

SEAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elisa G. 
Clasificación:
1.0

Didn't feel like a good part of town to be in.

Paulette D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA G. 
Clasificación:
5.0

Everyone was very helpful, made the experience easy.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD A. 
Clasificación:
4.0

That there are the equipment in the place they are requested and not in branches far from the request center!

FRANCISCO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francisco M. 
Clasificación:
2.0

Have the equipment that's ordered at the site when customers go to pick up

KENNETH Y. 
Clasificación:
2.0

El cliente no dejó un comentario.

ERNEST M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Martina O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austen E. 
Clasificación:
5.0

N/C

ALFRED S. 
Clasificación:
5.0

Everything is fine

dwane T. 
Clasificación:
5.0

Well done. Thank you for the service you provided. Will use you here again shortly.

james P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie V. 
Clasificación:
5.0

Office staff were easy to work with and helpful. They made the hard task of moving in the heat so much better. Truck was super clean and the air was amazingly cold. Thank you, Grace C.

grace C. 
Clasificación:
5.0

I have used them before. I keep coming back because the service is excellent- really friendly and helpful. Candy is great!

GLORIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

wyatt F. 
Clasificación:
3.0

The pickup location could be more lit when returning the truck after dark. Additionally, detailed instructions/directions are lacking for when picking up using the app. You have to rely on emails and app instructions, which you may miss. It would be beneficial to have a big, clear sign for customers when picking up when no attendant is in lot.

Byron D. 
Clasificación:
1.0

Read previous comments

Anna G. 
Clasificación:
2.0

The door would not stay open. Clearly was broken and we never did an inspection

David H. 
Clasificación:
5.0

For the lock on the back i was given a letter code when I needed a number code.

Daniel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

susan T. 
Clasificación:
2.0

No one was there at 1 PM in the afternoon I had a 26 foot truck and had problems parking without blocking traffic got charge for gas when I put gas in the truck right across the street literally before I dropped it off left the key in the dropbox with uncertainty

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyisha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique T. 
Clasificación:
3.0

Dont give your customers the run around. Reserved at one location which is closed, customer service had attitude. Gotta waste my gas going back and forth. I asked for a discount, was told to ask mobile mechanic they told me to call in

shayna J. 
Clasificación:
4.0

Pretty friendly staff member,(Jason) helped me out. I would certainly come back again. Gracias

Reginald T. 
Clasificación:
5.0

Very fast. Helpful. Friendly. If I need another uhaul, I am contacting this location first!

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maria P. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAIZY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rogelio B. 
No se han enviado comentarios para esta ubicación.

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