FRANCISCO M.
That there are the equipment in the place they are requested and not in branches far from the request center!
Comentarios de los clientes para Mobile Man
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Mobile Man
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KENNETH Y.
Have the equipment that's ordered at the site when customers go to pick up
ALFRED S.
N/A
dwane T.
Everything is fine
james P.
Well done. Thank you for the service you provided. Will use you here again shortly.
grace C.
Office staff were easy to work with and helpful. They made the hard task of moving in the heat so much better. Truck was super clean and the air was amazingly cold. Thank you, Grace C.
GLORIA B.
I have used them before. I keep coming back because the service is excellent- really friendly and helpful. Candy is great!
Byron D.
The pickup location could be more lit when returning the truck after dark. Additionally, detailed instructions/directions are lacking for when picking up using the app. You have to rely on emails and app instructions, which you may miss. It would be beneficial to have a big, clear sign for customers when picking up when no attendant is in lot.
Anna G.
Read previous comments
David H.
The door would not stay open. Clearly was broken and we never did an inspection
Daniel R.
For the lock on the back i was given a letter code when I needed a number code.
MICHAEL L.
No one was there at 1 PM in the afternoon I had a 26 foot truck and had problems parking without blocking traffic got charge for gas when I put gas in the truck right across the street literally before I dropped it off left the key in the dropbox with uncertainty
shayna J.
Dont give your customers the run around. Reserved at one location which is closed, customer service had attitude. Gotta waste my gas going back and forth. I asked for a discount, was told to ask mobile mechanic they told me to call in
Reginald T.
Pretty friendly staff member,(Jason) helped me out. I would certainly come back again. Thanks
Donald F.
Very fast. Helpful. Friendly. If I need another uhaul, I am contacting this location first!
Katie R.
The atmosphere was uninviting.
Marie R.
Not open on weekend. Need more parking area for return.
Vicki M.
Nothing great service quick
Casey O.
Limited stock as it is a small Uhaul franchise working out of a repair garage but the staff is super friendly and helpful and of the many (MANY) Uhauls that I've rented over the years, their equipment had the least amount of existing damage that I've ever come across. Will definitely rent from them again.
jennifer J.
The check in and return process was very easy. I was in and out in no time!
Monica J.
The location was fine. When picking up online, there need to be a way to dispute gas and mileage online or once you check-in for accuracy.
Shawna O.
Great job
Cheryl H.
The truck was horrible. It did not go above 50mph. Needless to say driving on the freeway was impossible. We had to take streets = which was out of our way - causing additional miles. There were no hooks to strap items down. We had to use the pieces of wood in the truck - not the greatest solution. Also the mirrors moved. They did not stay in place when driving. Very disappointed!!!
Brandi T.
Thank you for all your help.
Patrick M.
Candy and Jason were awesome!! Quick easy and accommodating!!
Monique T.
The lady that helped us was very nice. Thank you so much
Gloria B.
Have rented here before. Always great service!
Susan L.
Mobile pickup made my experience so easy!! Definitely recommend to anyone who asks. Convenient location and easy return!!
christine C.
The staff was friendly and professional. It was an easy process as well.
Sherena W.
Don't walk us to the truck nor around it to make sure everything was ok or go have any questions about anything. The truck ran really hard & made alot of noise from inside of it.
ELSIE W.
Overall good experience. The only issue was trying to keep the gas at the right level. Its hard to gauge and I ended up putting in more than required.
Daniel V.
The whole process was perfect!
Shenita B.
The customer service lady was not very friendly and I will never go back to this location.
Mirta N.
Location was not open at the time it say
John T.
Excellent service and donuts too ?? Thank you!!!!
Roxanne G.
I am very upset with the pricing I received. I was overcharged on gas and the mileage is ridiculous!
ROXANNE G.
Very fast and convenient!
robert H.
Nothing
Angelia G.
Very friendly, knowledgeable staff.
monique B.
Always a great experience at mobile man, luv U Haul
Daniel Z.
Never called to let us know no appliance dolly would be available after we ordered.
Robert G.
Very friendly service, truck was ready to go
Victor C.
The online check in was weird, still have to do all the paperwork at the location? Location staff was nice and friendly
david A.
Do not provide faulty equipment.
Alexis P.
I got charged twice for my transactions with uhaul and have not gotten my money back. Poor service management.
Cheryl N.
I went 17 miles they made a mistake and charge me for 190 miles it's been 4 days the money still not back on my card
jorge C.
very good service
lea B.
Had trouble figuring out how to move the outside passenger mirrors. Probably operator error but I didn't easily see where to do that from inside the truck. Other than that it was a perfect experience!
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