The return truck steps to follow on the app was a little tricky to do . Overall great service and folks were helpful.
Jay F.
Customer Reviews for Mobile Man
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Dirty place lady was rude truck was filthy.
MICHAEL K.Cleanliness was not a concern for this location. They said my truck would fit on the trailer and it did not. I had to go to a different location 20 miles away. The car hauler they gave my was given within paperwork or instructions from Ian the tech. I towed my truck not knowing you can't tow a rear wheel drive. It destroyed my transmission and I have a estimate of $2,300 to rebuild it. Uhaul will not help or even try to help with the issue. I will never use or recommend any of my family or friends to use uhaul ever again. Thanks for an expensive trip and no money to pay for it I'll be taking the bus.....
WILLIAM P.The location was great ms kandi lawton very nice to my wife and i her worker Jason was darn helpful this location should be used for training other locations
TONYA H.Actually a good place. Staff was busy but friendly and helpful. Smooth process for pick up and drop off.
SEAN B.Didn't feel like a good part of town to be in.
Paulette D.Everyone was very helpful, made the experience easy.
John W.That there are the equipment in the place they are requested and not in branches far from the request center!
FRANCISCO M.Have the equipment that's ordered at the site when customers go to pick up
KENNETH Y.N/C
ALFRED S.Everything is fine
dwane T.Well done. Thank you for the service you provided. Will use you here again shortly.
james P.Office staff were easy to work with and helpful. They made the hard task of moving in the heat so much better. Truck was super clean and the air was amazingly cold. Thank you, Grace C.
grace C.I have used them before. I keep coming back because the service is excellent- really friendly and helpful. Candy is great!
GLORIA B.The pickup location could be more lit when returning the truck after dark. Additionally, detailed instructions/directions are lacking for when picking up using the app. You have to rely on emails and app instructions, which you may miss. It would be beneficial to have a big, clear sign for customers when picking up when no attendant is in lot.
Byron D.Read previous comments
Anna G.The door would not stay open. Clearly was broken and we never did an inspection
David H.For the lock on the back i was given a letter code when I needed a number code.
Daniel R.No one was there at 1 PM in the afternoon I had a 26 foot truck and had problems parking without blocking traffic got charge for gas when I put gas in the truck right across the street literally before I dropped it off left the key in the dropbox with uncertainty
MICHAEL L.Dont give your customers the run around. Reserved at one location which is closed, customer service had attitude. Gotta waste my gas going back and forth. I asked for a discount, was told to ask mobile mechanic they told me to call in
shayna J.Pretty friendly staff member,(Jason) helped me out. I would certainly come back again. Gracias
Reginald T.Very fast. Helpful. Friendly. If I need another uhaul, I am contacting this location first!
Donald F.The atmosphere was uninviting.
Katie R.Not open on weekend. Need more parking area for return.
Marie R.Nothing great service quick
Vicki M.Limited stock as it is a small Uhaul franchise working out of a repair garage but the staff is super friendly and helpful and of the many (MANY) Uhauls that I've rented over the years, their equipment had the least amount of existing damage that I've ever come across. Will definitely rent from them again.
Casey O.The check in and return process was very easy. I was in and out in no time!
jennifer J.The location was fine. When picking up online, there need to be a way to dispute gas and mileage online or once you check-in for accuracy.
Monica J.Great job
Shawna O.The truck was horrible. It did not go above 50mph. Needless to say driving on the freeway was impossible. We had to take streets = which was out of our way - causing additional miles. There were no hooks to strap items down. We had to use the pieces of wood in the truck - not the greatest solution. Also the mirrors moved. They did not stay in place when driving. Very disappointed!!!
Cheryl H.Thank you for all your help.
Brandi T.Candy and Jason were awesome!! Quick easy and accommodating!!
Patrick M.The lady that helped us was very nice. Thank you so much
Monique T.Have rented here before. Always great service!
Gloria B.Mobile pickup made my experience so easy!! Definitely recommend to anyone who asks. Convenient location and easy return!!
Susan L.The staff was friendly and professional. It was an easy process as well.
christine C.Don't walk us to the truck nor around it to make sure everything was ok or go have any questions about anything. The truck ran really hard & made alot of noise from inside of it.
Sherena W.Overall good experience. The only issue was trying to keep the gas at the right level. Its hard to gauge and I ended up putting in more than required.
ELSIE W.The whole process was perfect!
Daniel V.The customer service lady was not very friendly and I will never go back to this location.
Shenita B.Location was not open at the time it say
Mirta N.Excellent service and donuts too ?? Thank you!!!!
John T.I am very upset with the pricing I received. I was overcharged on gas and the mileage is ridiculous!
Roxanne G.Very fast and convenient!
ROXANNE G.