Comentarios del cliente para Mobil

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mobil

Grado total:

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James H. en

Grado:

First location - 631 N. Beal Pkwy Fort Walton Beach 1) U-Haul needs to understand that not everyone has a smart phone. 2) The location you select online is not where your rental will be, and the employees engage in person phone calls instead of waiting on you. 3) The Beal Pkwy personnel gave directions to the wrong second pickup location (Beal Pkwy rating - Terrible). At the second location the employees didn't even know what there address was, wasting more time. (Old K-Mart building rating - rating - Very Bad). 4) I finally found my rental at the third location, which was over an hour from the original pickup time. Maybe I should get a smart phone. -- Not! 5) The rental was dirty and contained broken glass on the floor, that I cleaned up before returning. I rented for 24 hours and turned early after only 8 hours. 191 Eglin Pkwy rating - Below Average. What an experience.

Douglas W. en

Grado:

El cliente no dejó un comentario.

Elisha B. en

Grado:

I was very disappointed on how much it cost me to do this move. I spent less money moving across 5 states than what I did in this so called local move. Actually my mom paid for this move and it was ridiculously priced. ??????

Dana B. en

Grado:

I want you to know how amazing Jay was to work with at the pick up location. So friendly and helpful. He was there when we picked up the truck and when we dropped off and made a normally stressful moving experience a smooth and happy event!

David H. en

Grado:

No problem at all. Very easy

Janet C. en

Grado:

El cliente no dejó un comentario.

martha F. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Easy to drop off, and even though it was after hours at an unscheduled drop-off time...the attendant came outside and made room for me to park my 26' truck, and helped me get into the spot.

Danielle A. en

Grado:

El cliente no dejó un comentario.

Rolland L. en

Grado:

El cliente no dejó un comentario.

Lisa T. en

Grado:

Truck was filthy inside. Crushed up crackers of some type. Also this is a small gas station and literally had to wait for other customers buying cigarettes before I could be helped

Dennis G. en

Grado:

Will use the same uhaul place again

Jacob F. en

Grado:

Could not pick up my uhaul for the first 13 hours due to it being locked up. Was sent 3 different places for the keys and was told the wrong location for pickup. Recieved a call 5 hours after dropping my rental back off because none knew it was returned. I have used uhaul several times and will not be using it anymore. The service is ridiculously crappy.

William Q. en

Grado:

The person at the location was super friendly. Vehicle was dirty with noticeable issues. I had to drive it away in pouring rain with no pre inspection.

CHARLES H. en

Grado:

El cliente no dejó un comentario.

Efrain B. en

Grado:

Make sure that the truck is CLEAN BOTH IN CAB AND CARGO AREA.

Jonathan D. en

Grado:

El cliente no dejó un comentario.

Willie P. en

Grado:

El cliente no dejó un comentario.

Rhonda E. en

Grado:

Such an easy location to deal with. No hassle very simple access to the truck and easy drop off key location. It was by far the best experience I had with Uhaul!

Daniel S. en

Grado:

El cliente no dejó un comentario.

Henry J. en

Grado:

Smooth transacton!

Jody R. en

Grado:

Vehicle was dirty. windows left open so there was a ton of water and old mcdonalds left in the truck. Called after we start loading and said we need to return ASAP for maintenance issue or we would be "charged a lot of money". I couldn't just unload everything and return to start all over. Did not conduct walk around nor gave a print out copy of contract. Didn't discuss mileage either.

Christopher T. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Gary L. en

Grado:

I am not one to complain but the back of the truck above the cab was very dirty and had a few live roaches and dead ones too.

James R. en

Grado:

Could not comment on anything, did not have truck no more than an hour. Maybe drive 2 miles before took trick back.

Kyle O. en

Grado:

El cliente no dejó un comentario.

Callie R. en

Grado:

Placement was at a rundown gas station. The cashier didn’t know much about the uhaul and it’s policies. No information or documents were given

shakinna U. en

Grado:

El cliente no dejó un comentario.

shelby B. en

Grado:

Have the associates actually pay attention to their customers instead of on FaceTime. Have the associates listen when you’re trying to dispute the fuel in person.

Rick C. en

Grado:

El cliente no dejó un comentario.

CHRISHIAN A. en

Grado:

El cliente no dejó un comentario.