When you reserve a truck a month in advance, make sure that truck is available. I reserved a 26 foot truck but the day before, someone called and said the only truck available within a 40 mile radius was a 10 foot which we had to take or risk not having any moving truck. This turned what should have been 1 total trip into 4 round trips. It was horrible and they did not offer proper compensation. Will not be using U-Haul again.ARIELLER S.
Customer Reviews for Mobil 17K
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.COREYA B.
El cliente no dejó un comentario.IZABELLE S.
El cliente no dejó un comentario.LUISARMANDO G.
El cliente no dejó un comentario.JOELDOUGLAS D.
El cliente no dejó un comentario.Chaniece S.
I confirmed that the pick-up was at the Middle-Hope location the day before I got a phone call saying it was changed to the Newburgh location. It all worked out, just a bit stressful learning about the change late. Plus, I never can get a human on the phone, or it is very difficult.S S.
El cliente no dejó un comentario.Mark P.
Very happyMARVIN C.
Pleasant to deal with a professional.samuel B.
Just wondering where and when I'll see my refund for not using the mileage I saidwilliam M.
Some cigarette ash in the vehicle, but overall clean. Light for oil change due was also on. Good location, would have been nice to have a truck option as well as the cargo van.John M.
El cliente no dejó un comentario.ANDRIYVOLODYMYR M.
El cliente no dejó un comentario.Susan W.
A quite bit more pricey(almost double) than renting from H.D. or Lowes, TOO many extra fees. If rentals were available from those locations I would have used them instead. Overall gentleman at location was very polite, friendly and worked efficiently.Anthony F.
I wish I would have been able to give you my DL info ahead of time. I spent 1/2 hour trying. I could not get the back scanned. The guy inside was able to help or I would have cancelled it and gone home.Ditch the online thing. Give the guy a raise.David M.
Clean the vehicles because it smelled like marijuana and it was hard to breathe.marcia D.
El cliente no dejó un comentario.Jose T.
I had to enter in order to finish the transaction. The place was filled with crack headsMichael B.
When reserving a truck or van, I suggest you have the person create a UHAL account so they can sign in and self pick up much easier. I will have to say that I had a issue with this. Sure you send a video, but it says to log into your account, and when you cannot it throws you into a spin cycle - Not funAnastasia L.
Customer service was poor and unprofessional.Henry A.
El cliente no dejó un comentario.Shawn T.
El cliente no dejó un comentario.roland S.