Customer Reviews for Mobil 1 Lube Express South
(U-Haul Neighborhood Dealer)

46 reviews

1106 N Quincy Ave   Ottumwa, IA 52501

(641) 682-4468

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(641) 682-4468

1106 N Quincy Ave
Ottumwa, IA 52501

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They checked me in because i forgot.

Steve G 
Rating:
5.0

Customer did not leave a comment.

Tim B 
Rating:
5.0

Easy to rent and easy to return!! Conveinent location too! Prices are ALWAYS reasonable!

Deanna R 
Rating:
5.0

Excellent service ! Very helpful.

Donald L 
Rating:
3.0

Check in at the counter took over half an hour because the store manager insisted that the Mobile One service was more important than checking me in for the UHaul rental. I attempted to get his attention and requested service at least 3 times but he refused to serve me until he was ready. I didn't appreciate the delay. In addition, the 9' Cargo Van I rented had dirty floors both in the cab and in the back of the van itself. It was clear that the Van had not been cleaned out and the floors wiped clean.

Debra T 
Rating:
4.0

Customer did not leave a comment.

Douglas K 
Rating:
4.0

I appreciate the professional and kind manner with which employees treated me on the phone and when I went in to pick up the van. Many thanks for your help.

Cynthia P 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
5.0

Excellent experience

Eric C 
Rating:
5.0

Drop off after closing

Adam D 
Rating:
5.0

Customer did not leave a comment.

Ida M 
Rating:
3.0

Customer did not leave a comment.

Debra T 
Rating:
5.0

Customer did not leave a comment.

Joan A 
Rating:
5.0

I would say this location doesn't need any improvement staff was very courteous and helpful. Excellent experience.

Dixie M 
Rating:
5.0

Customer did not leave a comment.

Lesley G 
Rating:
5.0

All good

luis m 
Rating:
5.0

Customer did not leave a comment.

Randy A 
Rating:
5.0

Customer did not leave a comment.

Debbie j 
Rating:
5.0

Tener personal que hable español

julio m 
Rating:
1.0

Charged me twice the going rate.

JAMES W 
Rating:
5.0

Everything was very enjoyable and very easy. From making my reservation, to going to pick up my van, which was readily available to me, no waiting around! I drove to my destination and back and parked in the spot I left with NO. Trouble. Will do business with then again!

Christina B 
Rating:
5.0

Customer did not leave a comment.

Axel B 
Rating:
4.0

Customer did not leave a comment.

Douglas R 
Rating:
4.0

Customer did not leave a comment.

ED V 
Rating:
4.0

Customer did not leave a comment.

EDD V 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

Customer did not leave a comment.

tina s 
Rating:
5.0

Customer did not leave a comment.

Dona S 
Rating:
5.0

Customer did not leave a comment.

tina s 
Rating:
5.0

Customer did not leave a comment.

Stephanie W 
Rating:
5.0

Customer did not leave a comment.

Wendell B 
Rating:
5.0

I as charged for two furniture dollys, but we didn't have them. I would have liked to have a refund.

Emily S 
Rating:
5.0

I was perfectly satisfied with the service I received.

KERRY F 
Rating:
5.0

Reservation & pick-up went smoothly. Very accommodating. If we need to use one again in the future, we will know where to go.

Peggy W 
Rating:
5.0

Customer did not leave a comment.

Mary G 
Rating:
4.0

Customer did not leave a comment.

Mary G 
Rating:
5.0

Staff was very helpful guiding me through the pickup and drop off process. Additionally I left my prescription glasses and staff conscientiously preserved them and I was able to retrieve.

David M 
Rating:
3.0

I cleaned the floor mats.

marla c 
Rating:
5.0

Customer did not leave a comment.

Moses P 
Rating:
4.0

Be sure to call first anytime before 5 pm..

Jeffrey F 
Rating:
2.0

It took some time as the reservation they had did not match mine in regard to truck size. I was charged for pads and a doily, both which of which were not in the truck. I called and was told to call back on Monday, as no one could help me.

Lynda W 
Rating:
1.0

When i commented on the high cost of fuel, she got rude

Ruby S 
Rating:
5.0

Customer did not leave a comment.

Tracey C 
Rating:
5.0

They were very professional and very understanding I asked for an extended day five times and was also told I could have that and it no extra cost I would definitely recommend this business to anyone best by far I found thank you for being such great people to work with

Robyn A 
Rating:
3.0

Customer did not leave a comment.

lottie C 
Rating:
3.0

I had 20ft'er reserved got a call on Christmas Eve that my reserved truck was no longer available. I had to go with a smaller truck travel farther to pick it

JODI P 
No reviews have been submitted for this location.

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