Customer Reviews for Moberly Mechanical
(U-Haul Neighborhood Dealer)

248 reviews

1402 Golden View Rd   Golden, BC V0A1H0

(250) 344-5335

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(250) 344-5335

1402 Golden View Rd
Golden, BC V0A1H0

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Be open more days during the week.

John Kunkel 
Rating:
4.0

Customer did not leave a comment.

paul frasca 
Rating:
4.0

Customer did not leave a comment.

Christine Robinson 
Rating:
4.0

More support for online pre booking I am lucky I called a few days in advance to check the booking or I would have had to drive an extra 3 hours to get the truck I wanted.

JEFF CRAIGEN 
Rating:
5.0

Customer did not leave a comment.

Mark Goodchild 
Rating:
4.0

Customer did not leave a comment.

Rahul Kumar 
Rating:
4.0

No where to park a huge unit when they were closed and the yard wasnt plowed. Not easy to navigate uhaul 26' in the winter

Robert Dunn 
Rating:
4.0

Customer did not leave a comment.

Chris Gilmour 
Rating:
4.0

Customer did not leave a comment.

DAVE CAVANAGH 
Rating:
3.0

Was closed when I dropped it off and just used the key drop box Got overbilled for an xtra day because they were closed

Jeff Gosnell 
Rating:
5.0

Customer did not leave a comment.

TOM CAPSTICK 
Rating:
5.0

Customer did not leave a comment.

Jody Harris 
Rating:
4.0

Customer did not leave a comment.

David Cochrane 
Rating:
4.0

It would have helped my move if there had been a ramp to rent. I wanted to move my piano but there was no ramp included with the 10’ truck that I rented.

KATHY KOZIAK 
Rating:
5.0

Moberly Mechanical was great. U-Haul was terrible; I had a truck reserved for a month, and 3 days before my move they informed me that there was no truck. They gave me a pickup and a trailer, but it meant I had to do two 500-km trips instead of one. Deeply frustrating, disappointing, and annoying.

JULIAN KATZ 
Rating:
1.0

Agent was taking personal phone calls while I waited. Agent complained about the uhaul system and used foul language. Pick up process took over 30 minutes. Location office is grim! Old, dirty and a run down mechanics yard. No easy access or turn around to return the trailer as uhaul transport vehicles blocked the parking lot.

Henry Cobb 
Rating:
5.0

Customer did not leave a comment.

Micah Medinski 
Rating:
3.0

Very nice good experience smooth ride

RICK HOWE 
Rating:
3.0

Customer did not leave a comment.

Filippo Perratone 
Rating:
5.0

Absolutely nothing. As good as it gets. Thank you!

ANTHONY DUBOIS 
Rating:
4.0

We didn't actually drop our Uhaul here because we had broken down with it elsewhere. The proprietor was very helpful to us though, telling us how to proceed for a Uhaul pick up at no cost to us. He called ahead to let them know we would be calling, which was extremely helpful. He was more useful to us than the location we actually had rented from, who were useless in advising us of what to do.

David Vieira 
Rating:
2.0

Customer did not leave a comment.

Ian Lawson 
Rating:
4.0

It would be great to have a location closer to us.

Loren Regier 
Rating:
5.0

Keep doing what you are doing

Terrence Leah 
Rating:
4.0

Streamline paperwork. Completed online but didn’t complete translate at checkout.

ROBERT CARTER 
Rating:
5.0

Customer did not leave a comment.

Harjinder singh Deol 
Rating:
5.0

Customer did not leave a comment.

David Genoud 
Rating:
5.0

Customer did not leave a comment.

Eric Kueper 
Rating:
3.0

Customer did not leave a comment.

Sharon Leopold 
Rating:
4.0

Customer did not leave a comment.

ERWIN PERZINGER 
Rating:
3.0

Just increase the cars sizes and types: like for rent not for moving, but for personal us: I have been given a 10 ft. moving truck which gave hard times during the trip, I wished if I have a fit car for my own travelling?!

bruce Salama 
Rating:
5.0

Customer did not leave a comment.

Chad Kriese 
Rating:
5.0

Customer did not leave a comment.

Aaron Seward 
Rating:
5.0

Customer did not leave a comment.

TERRI BLIZZARD 
Rating:
5.0

Have more 6 x 12 foot trailers available for rent

RANDY HAMILTON 
Rating:
2.0

Customer did not leave a comment.

Brian Pulsifer 
Rating:
5.0

Customer did not leave a comment.

Connor Neil 
Rating:
5.0

Nothing to improve. They are always helpful and friendly

Gordon Fedor 
Rating:
5.0

Super nice guy! I listed my concerns with the truck when I dropped it off and he said he would address them.

CHARLES NOBLE 
Rating:
5.0

Customer did not leave a comment.

SIMRAN FITZGERALD 
Rating:
3.0

Customer did not leave a comment.

Donald Wolfenden 
Rating:
5.0

Customer did not leave a comment.

Duston Hall 
Rating:
4.0

All good!!

janice swanwhite 
Rating:
5.0

Customer did not leave a comment.

Gordon Fedor 
Rating:
5.0

Everything is good and easy pickup. It would be nice if the cost was the same to use from one point to the other and not have to drag it empty one way to save money

DALE WEBBER 
Rating:
3.0

Customer did not leave a comment.

PJ Retief 
Rating:
4.0

Customer did not leave a comment.

STEVE SHAW 
Rating:
5.0

Customer did not leave a comment.

Liam Kilmartin 
Rating:
4.0

Customer did not leave a comment.

SARAH BOOKER 
Rating:
3.0

Customer did not leave a comment.

John Kunkel 
Rating:
4.0

Customer did not leave a comment.

Steven Glazier 
Rating:
5.0

Customer did not leave a comment.

MIKE BALL 
Rating:
5.0

Customer did not leave a comment.

David Aranas 
Rating:
5.0

Ron is the absolute best!

Elyse Mitchell 
Rating:
5.0

Ron was great!

Elyse Mitchell 
Rating:
5.0

Great service. Good equipment. No problems

PAUL RICARD 
Rating:
5.0

Customer did not leave a comment.

Denisse Daroch 
Rating:
5.0

Customer did not leave a comment.

SANDRA GUDJONSON 
Rating:
5.0

Customer did not leave a comment.

CHRIS SABAT 
Rating:
3.0

If you need a trailer of any size, they are ALL HERE!!!!! So many trailers on site, we felt awful dropping off yet another one. It was difficult to find a place to leave it, with the lot so full. UHAUL needs to find a way to redistribute trailers when they pile up like this.

Shannon Matchett 
Rating:
1.0

Charged me gas when the gauge was exactly at the point when it was picked up.

Jeremy Anderson 
Rating:
5.0

Ron, from Golden, was an exceptionally professional gentleman. With a down to earth attitude, he made me feel welcomed when I finally arrived to Golden from Calgary. Picking up a trailer that was initially supposed to be in Calgary, AB and wound up being 4 hours away in Golden, BC was a challenge. Spending a whole day picking up a trailer is not an ideal situation brought on by UHaul. In addition, having a clause in your agreement that states that nothing is guaranteed, type of trailer or location, is probably the worst weasel clause that I have run into with any moving company. You are not guaranteed peace of mind with this company.

Claudio Rojas 
Rating:
3.0

It was closed only the cat in the window was friendly

Jan Lipscombe 
Rating:
5.0

Customer did not leave a comment.

Luis Robayo 
Rating:
5.0

Customer did not leave a comment.

Lavana Rebidoux 
Rating:
4.0

Customer did not leave a comment.

QUINLAN PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

ROB FALCONER 
Rating:
5.0

Customer did not leave a comment.

LENA ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

TRISH NAULT 
Rating:
5.0

Customer did not leave a comment.

beverly macleod 
Rating:
5.0

Great service and product availability

Dana Kerr 
Rating:
5.0

Great job. Keep up the great work.

steve ladas 
Rating:
2.0

Customer did not leave a comment.

Marek Pawlicki 
Rating:
5.0

make sure that there is proper air pressure in the tires.

LEROY KLEIN 
Rating:
5.0

Hi The u-Haul location and Golden was great, Ron was great to deal with newest stuff! Unfortunately your two dealerships you have in Cranbrook were totally useless would not except the trailer I had to haul it back to Golden which was very inconvenient for me lot of extra miles on my truck and your trailer.

PEDER Jensen 
Rating:
4.0

Owner was really helpful and made it easy to rent auto

Dustin Pooler 
Rating:
5.0

Customer did not leave a comment.

GUY GAUTHIER 
Rating:
4.0

Customer did not leave a comment.

Dave Henne 
Rating:
5.0

Fantastic guy helped with directions and stayed open late so I could pick up trailer. Highly recommend.

jeff banman 
Rating:
4.0

Customer did not leave a comment.

JOE DIVITT 
Rating:
5.0

Simply excellent. So helpful.

STEPHEN DYKES 
Rating:
3.0

Very slow process

Michael Ferguson 
Rating:
5.0

Customer did not leave a comment.

BRENT FISHLOCK 
Rating:
5.0

Customer did not leave a comment.

chantalle schacher 
Rating:
4.0

POSSIBY SPEED UP THE CHECK OUT PROCESS

ERIC ANDRIASHEK 
Rating:
3.0

Have the trailer where is supposed to be instead of jerkng a person around at last minute

Adam Parks 
Rating:
5.0

The gentleman who helped us was quick and efficient and he even opened 10 mins early for us! Great customer service I would highly recommend this location!

Leah Parker 
Rating:
5.0

Ron was helpful and thorough all through the process of arranging for the rental and picking the truck up. I have rented from UHaul many times in the past. Ron was the most reliable and helpful of all the UHaul personnel I have dealt with. Most of the others were OK. This 26' truck was almost new and was a pleasure to operate and load.

JOHN ADSETT 
Rating:
3.0

THERE IS NO POINT IN MAKING A RESERVATION because UHAUL DOES NOT HONOUR RESERVATIONS. I had to drive 3.5 hours to pick up a trailer from another location, even though I had reserved one in town a month prior. This added considerable time and stress to an already stressful day, not to mention exorbitant gas costs that were not reimbursed. DO NOT WASTE YOUR TIME WITH UHAUL CORPORATION.

Brita Pedersson 
Rating:
5.0

Customer did not leave a comment.

joe pelletier 
Rating:
5.0

This move was horrible. Looking for what we needed only to be sent to another town we are an hour and a half drive from to find out that at location didn't have either of the pieces we needed. Then driving 2.5 hours away to pick it up. All this after being hung up on, continually misdirected when calling the 1 800 number. Horrible customer service in most cases, totally unorganized business.

Elwood Janczyn 
Rating:
5.0

Wow service was excellent I like very much so

TROY MICHEL 
Rating:
5.0

This place came to the rescue when U-Haul online messed up my reservation.

Doug Orr 
Rating:
4.0

Customer did not leave a comment.

Debra Powley 
Rating:
5.0

Simplify the data entry/paperwork for the U-Haul rep. The simple transaction at the counter took far too long.

Ed Hone 
Rating:
5.0

Customer did not leave a comment.

Jeff Mather 
Rating:
1.0

Owner “forgot@ that the rental we pre-booked days in advance had to have an inspection before it could be used and would not be returned until 2:40 pm and still needed a 3 hour inspection. We booked it for 9 am 😡. Then getting a different rental took over 2 hours in paper and computer work. We also were not told we couldn’t get our original rental on a Saturday afternoon when they are closed Sunday and we needed at 9 am Monday. Such a joke for $179. We moved 6 hours away and could not leave stuff behind so we had to put up with this joke of a business. Will never recommend. It wasn’t our first tango either with this place.

Shannon Liska 
Rating:
3.0

Customer did not leave a comment.

Annik FOREMAN 
Rating:
5.0

No improvement is needed. The agent at this location was kind and professional.

ANDY GONDEK 
Rating:
5.0

Always happy with Moberly!

George Waugh 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top