I didn't rent they allowed identity theft without any proof of identity
Tonya V.
Customer Reviews for MJ's Country Stop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was great! Customer service was awesome! New trailer with easy coupling system!
Eddie C.Front tires were less than 20 psi, had to buy air. The cab was dirty. The previous driver pulled up 10 minutes before my rental time.
Debra L.The lady was very nice she knew exactly what she was doing never met such nice people
Johnny M.The drop off location was ok. Not much help dropping the trailer off and the trailer was reported turned in 2 hours later than when we dropped it off. Luckily I had another day to turn in or I would have been charged a late fee.
CHRISTOPHER P.I setup my reservation at a different location for mobile pick-up. Your company messed that up and did not have mobile pick-up setup for my 7 am pickup. I contacted the call center and after about 20 minutes they said the closest location to get a truck at that time was 20 miles away. I had to get started so I drove an extra 40 miles round trip (and charged mileage) for your mistake. Obviously this was a very disappointing experience.
Kendal H.Has to wait for someone to arrive to service us.
Patrick M.the employees should know how Uhaul works. The lady at this location had no clue how to check me in
jacob B.While the equipment was clean it had some issues on the well maintained. there was no problem with the engine and the cab & trailer were fine, however the driver side out side mirror was broken and none of the mirrors could be adjusted.
Theresa G.I paid for a dolly and 6 blankets and they were not in the truck when we arrived. Please reimburse me for these charged expenses.
rupert L.The 6X12 enclosed trailer worked well for me. However, Information re my reservation from the website and from traffic control was not reliable. My pickup time/place was shifted from 8 am/10 minutes away to 12 pm/30 minutes away with no prior warning.
Preston B.I had the unit for two days and was charged for three days. Rental agent could not explain why. From Saturday afternoon until Monday afternoon is two days in anyones book. I feel I am due a refund of one days rental. NOT HAPPY!!
Tony H.read above message::: thanks
DEMETRIES C.Thank you so much for always being ther for us when we need a uhaul.. We had to go to a further place due to customer not returning the 26 foot truck back. But he did everything possible to find us a truck. Once again thank you!!
Katie Y.