Customer Reviews for MJ LLC
(U-Haul Neighborhood Dealer)

70 comentarios

4908 N Roxboro St   Durham, NC 27704

(919) 471-6595

Horario de oficina

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Horario especial
  • 2/13/2025: 9:00 a. m. - 4:00 p. m.
  • 2/14/2025: 9:00 a. m. - 4:00 p. m.
  • 2/15/2025: 9:00 a. m. - 4:00 p. m.
  • 2/16/2025: 9:00 a. m. - 4:00 p. m.
  • 2/17/2025: 9:00 a. m. - 4:00 p. m.
  • 2/18/2025: 9:00 a. m. - 4:00 p. m.
  • 2/19/2025: 9:00 a. m. - 4:00 p. m.
  • 2/20/2025: 9:00 a. m. - 4:00 p. m.
  • 2/21/2025: 9:00 a. m. - 4:00 p. m.
  • 2/22/2025: 9:00 a. m. - 4:00 p. m.
  • 2/23/2025: 9:00 a. m. - 4:00 p. m.
  • 2/24/2025: 9:00 a. m. - 4:00 p. m.
  • 2/25/2025: 9:00 a. m. - 4:00 p. m.
  • 2/26/2025: 9:00 a. m. - 4:00 p. m.
  • 2/27/2025: 9:00 a. m. - 4:00 p. m.
  • 2/28/2025: 9:00 a. m. - 4:00 p. m.
  • 3/1/2025: 9:00 a. m. - 4:00 p. m.
  • 3/2/2025: 9:00 a. m. - 4:00 p. m.
  • 3/3/2025: 9:00 a. m. - 4:00 p. m.
  • 3/4/2025: 9:00 a. m. - 4:00 p. m.
  • 3/5/2025: 9:00 a. m. - 4:00 p. m.
  • 3/6/2025: 9:00 a. m. - 4:00 p. m.
  • 3/7/2025: 9:00 a. m. - 4:00 p. m.
  • 3/8/2025: 9:00 a. m. - 4:00 p. m.
  • 3/9/2025: 9:00 a. m. - 4:00 p. m.
  • 3/10/2025: 9:00 a. m. - 4:00 p. m.
  • 3/11/2025: 9:00 a. m. - 4:00 p. m.
  • 3/12/2025: 9:00 a. m. - 4:00 p. m.
  • 3/13/2025: 9:00 a. m. - 4:00 p. m.
  • 3/14/2025: 9:00 a. m. - 4:00 p. m.
  • 3/15/2025: 9:00 a. m. - 4:00 p. m.
  • 3/16/2025: 9:00 a. m. - 4:00 p. m.
  • 3/17/2025: 9:00 a. m. - 4:00 p. m.
  • 3/18/2025: 9:00 a. m. - 4:00 p. m.
  • 3/19/2025: 9:00 a. m. - 4:00 p. m.
  • 3/20/2025: 9:00 a. m. - 4:00 p. m.
  • 3/21/2025: 9:00 a. m. - 4:00 p. m.
  • 3/22/2025: 9:00 a. m. - 4:00 p. m.
  • 3/23/2025: 9:00 a. m. - 4:00 p. m.
  • 3/24/2025: 9:00 a. m. - 4:00 p. m.
  • 3/25/2025: 9:00 a. m. - 4:00 p. m.
  • 3/26/2025: 9:00 a. m. - 4:00 p. m.
  • 3/27/2025: 9:00 a. m. - 4:00 p. m.
  • 3/28/2025: 9:00 a. m. - 4:00 p. m.
  • 3/29/2025: 9:00 a. m. - 4:00 p. m.
  • 3/30/2025: 9:00 a. m. - 4:00 p. m.
  • 3/31/2025: 9:00 a. m. - 4:00 p. m.
  • 4/1/2025: 9:00 a. m. - 4:00 p. m.
  • 4/2/2025: 9:00 a. m. - 4:00 p. m.
  • 4/3/2025: 9:00 a. m. - 4:00 p. m.
  • 4/4/2025: 9:00 a. m. - 4:00 p. m.
  • 4/5/2025: 9:00 a. m. - 4:00 p. m.
  • 4/6/2025: 9:00 a. m. - 4:00 p. m.
  • 4/7/2025: 9:00 a. m. - 4:00 p. m.
  • 4/8/2025: 9:00 a. m. - 4:00 p. m.
  • 4/9/2025: 9:00 a. m. - 4:00 p. m.
  • 4/10/2025: 9:00 a. m. - 4:00 p. m.
  • 4/11/2025: 9:00 a. m. - 4:00 p. m.
  • 4/12/2025: 9:00 a. m. - 4:00 p. m.
  • 4/13/2025: 9:00 a. m. - 4:00 p. m.
  • 4/14/2025: 9:00 a. m. - 4:00 p. m.
  • 4/15/2025: 9:00 a. m. - 4:00 p. m.
  • 4/16/2025: 9:00 a. m. - 4:00 p. m.
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  • 4/19/2025: 9:00 a. m. - 4:00 p. m.
  • 4/20/2025: 9:00 a. m. - 4:00 p. m.
  • 4/21/2025: 9:00 a. m. - 4:00 p. m.
  • 4/22/2025: 9:00 a. m. - 4:00 p. m.
  • 4/23/2025: 9:00 a. m. - 4:00 p. m.
  • 4/24/2025: 9:00 a. m. - 4:00 p. m.
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  • 4/26/2025: 9:00 a. m. - 4:00 p. m.
  • 4/27/2025: 9:00 a. m. - 4:00 p. m.
  • 4/28/2025: 9:00 a. m. - 4:00 p. m.
  • 4/29/2025: 9:00 a. m. - 4:00 p. m.
  • 4/30/2025: 9:00 a. m. - 4:00 p. m.
  • 5/1/2025: 9:00 a. m. - 4:00 p. m.
  • 5/2/2025: 9:00 a. m. - 4:00 p. m.
  • 5/3/2025: 9:00 a. m. - 4:00 p. m.
  • 5/4/2025: 9:00 a. m. - 4:00 p. m.
  • 5/5/2025: 9:00 a. m. - 4:00 p. m.
  • 5/6/2025: 9:00 a. m. - 4:00 p. m.
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  • 5/11/2025: 9:00 a. m. - 4:00 p. m.
  • 5/12/2025: 9:00 a. m. - 4:00 p. m.
  • 5/13/2025: 9:00 a. m. - 4:00 p. m.
  • 5/14/2025: 9:00 a. m. - 4:00 p. m.
  • 5/15/2025: 9:00 a. m. - 4:00 p. m.
  • 5/16/2025: 9:00 a. m. - 4:00 p. m.
  • 5/17/2025: 9:00 a. m. - 4:00 p. m.
  • 5/18/2025: 9:00 a. m. - 4:00 p. m.
  • 5/19/2025: 9:00 a. m. - 4:00 p. m.
  • 5/20/2025: 9:00 a. m. - 4:00 p. m.
  • 5/21/2025: 9:00 a. m. - 4:00 p. m.
  • 5/22/2025: 9:00 a. m. - 4:00 p. m.
  • 5/23/2025: 9:00 a. m. - 4:00 p. m.

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(919) 471-6595

4908 N Roxboro St
Durham, NC 27704

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Horario especial
  • 2/13/2025: 9:00 a. m. - 4:00 p. m.
  • 2/14/2025: 9:00 a. m. - 4:00 p. m.
  • 2/15/2025: 9:00 a. m. - 4:00 p. m.
  • 2/16/2025: 9:00 a. m. - 4:00 p. m.
  • 2/17/2025: 9:00 a. m. - 4:00 p. m.
  • 2/18/2025: 9:00 a. m. - 4:00 p. m.
  • 2/19/2025: 9:00 a. m. - 4:00 p. m.
  • 2/20/2025: 9:00 a. m. - 4:00 p. m.
  • 2/21/2025: 9:00 a. m. - 4:00 p. m.
  • 2/22/2025: 9:00 a. m. - 4:00 p. m.
  • 2/23/2025: 9:00 a. m. - 4:00 p. m.
  • 2/24/2025: 9:00 a. m. - 4:00 p. m.
  • 2/25/2025: 9:00 a. m. - 4:00 p. m.
  • 2/26/2025: 9:00 a. m. - 4:00 p. m.
  • 2/27/2025: 9:00 a. m. - 4:00 p. m.
  • 2/28/2025: 9:00 a. m. - 4:00 p. m.
  • 3/1/2025: 9:00 a. m. - 4:00 p. m.
  • 3/2/2025: 9:00 a. m. - 4:00 p. m.
  • 3/3/2025: 9:00 a. m. - 4:00 p. m.
  • 3/4/2025: 9:00 a. m. - 4:00 p. m.
  • 3/5/2025: 9:00 a. m. - 4:00 p. m.
  • 3/6/2025: 9:00 a. m. - 4:00 p. m.
  • 3/7/2025: 9:00 a. m. - 4:00 p. m.
  • 3/8/2025: 9:00 a. m. - 4:00 p. m.
  • 3/9/2025: 9:00 a. m. - 4:00 p. m.
  • 3/10/2025: 9:00 a. m. - 4:00 p. m.
  • 3/11/2025: 9:00 a. m. - 4:00 p. m.
  • 3/12/2025: 9:00 a. m. - 4:00 p. m.
  • 3/13/2025: 9:00 a. m. - 4:00 p. m.
  • 3/14/2025: 9:00 a. m. - 4:00 p. m.
  • 3/15/2025: 9:00 a. m. - 4:00 p. m.
  • 3/16/2025: 9:00 a. m. - 4:00 p. m.
  • 3/17/2025: 9:00 a. m. - 4:00 p. m.
  • 3/18/2025: 9:00 a. m. - 4:00 p. m.
  • 3/19/2025: 9:00 a. m. - 4:00 p. m.
  • 3/20/2025: 9:00 a. m. - 4:00 p. m.
  • 3/21/2025: 9:00 a. m. - 4:00 p. m.
  • 3/22/2025: 9:00 a. m. - 4:00 p. m.
  • 3/23/2025: 9:00 a. m. - 4:00 p. m.
  • 3/24/2025: 9:00 a. m. - 4:00 p. m.
  • 3/25/2025: 9:00 a. m. - 4:00 p. m.
  • 3/26/2025: 9:00 a. m. - 4:00 p. m.
  • 3/27/2025: 9:00 a. m. - 4:00 p. m.
  • 3/28/2025: 9:00 a. m. - 4:00 p. m.
  • 3/29/2025: 9:00 a. m. - 4:00 p. m.
  • 3/30/2025: 9:00 a. m. - 4:00 p. m.
  • 3/31/2025: 9:00 a. m. - 4:00 p. m.
  • 4/1/2025: 9:00 a. m. - 4:00 p. m.
  • 4/2/2025: 9:00 a. m. - 4:00 p. m.
  • 4/3/2025: 9:00 a. m. - 4:00 p. m.
  • 4/4/2025: 9:00 a. m. - 4:00 p. m.
  • 4/5/2025: 9:00 a. m. - 4:00 p. m.
  • 4/6/2025: 9:00 a. m. - 4:00 p. m.
  • 4/7/2025: 9:00 a. m. - 4:00 p. m.
  • 4/8/2025: 9:00 a. m. - 4:00 p. m.
  • 4/9/2025: 9:00 a. m. - 4:00 p. m.
  • 4/10/2025: 9:00 a. m. - 4:00 p. m.
  • 4/11/2025: 9:00 a. m. - 4:00 p. m.
  • 4/12/2025: 9:00 a. m. - 4:00 p. m.
  • 4/13/2025: 9:00 a. m. - 4:00 p. m.
  • 4/14/2025: 9:00 a. m. - 4:00 p. m.
  • 4/15/2025: 9:00 a. m. - 4:00 p. m.
  • 4/16/2025: 9:00 a. m. - 4:00 p. m.
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  • 4/18/2025: 9:00 a. m. - 4:00 p. m.
  • 4/19/2025: 9:00 a. m. - 4:00 p. m.
  • 4/20/2025: 9:00 a. m. - 4:00 p. m.
  • 4/21/2025: 9:00 a. m. - 4:00 p. m.
  • 4/22/2025: 9:00 a. m. - 4:00 p. m.
  • 4/23/2025: 9:00 a. m. - 4:00 p. m.
  • 4/24/2025: 9:00 a. m. - 4:00 p. m.
  • 4/25/2025: 9:00 a. m. - 4:00 p. m.
  • 4/26/2025: 9:00 a. m. - 4:00 p. m.
  • 4/27/2025: 9:00 a. m. - 4:00 p. m.
  • 4/28/2025: 9:00 a. m. - 4:00 p. m.
  • 4/29/2025: 9:00 a. m. - 4:00 p. m.
  • 4/30/2025: 9:00 a. m. - 4:00 p. m.
  • 5/1/2025: 9:00 a. m. - 4:00 p. m.
  • 5/2/2025: 9:00 a. m. - 4:00 p. m.
  • 5/3/2025: 9:00 a. m. - 4:00 p. m.
  • 5/4/2025: 9:00 a. m. - 4:00 p. m.
  • 5/5/2025: 9:00 a. m. - 4:00 p. m.
  • 5/6/2025: 9:00 a. m. - 4:00 p. m.
  • 5/7/2025: 9:00 a. m. - 4:00 p. m.
  • 5/8/2025: 9:00 a. m. - 4:00 p. m.
  • 5/9/2025: 9:00 a. m. - 4:00 p. m.
  • 5/10/2025: 9:00 a. m. - 4:00 p. m.
  • 5/11/2025: 9:00 a. m. - 4:00 p. m.
  • 5/12/2025: 9:00 a. m. - 4:00 p. m.
  • 5/13/2025: 9:00 a. m. - 4:00 p. m.
  • 5/14/2025: 9:00 a. m. - 4:00 p. m.
  • 5/15/2025: 9:00 a. m. - 4:00 p. m.
  • 5/16/2025: 9:00 a. m. - 4:00 p. m.
  • 5/17/2025: 9:00 a. m. - 4:00 p. m.
  • 5/18/2025: 9:00 a. m. - 4:00 p. m.
  • 5/19/2025: 9:00 a. m. - 4:00 p. m.
  • 5/20/2025: 9:00 a. m. - 4:00 p. m.
  • 5/21/2025: 9:00 a. m. - 4:00 p. m.
  • 5/22/2025: 9:00 a. m. - 4:00 p. m.
  • 5/23/2025: 9:00 a. m. - 4:00 p. m.

Mostrar todos los horarios

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

AUDREY S 
Clasificación:
5.0

El cliente no dejó un comentario.

William P 
Clasificación:
5.0

This is the best UHaul pickup location in Durham. There is an exceptionally nice lady running the place. I felt comfortable leaving my car in that area overnight.

MYRICK P 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristoffer D 
Clasificación:
5.0

customer service was excellent and not intimidating at all.

DAN-IA C 
Clasificación:
4.0

El cliente no dejó un comentario.

JANIYAH S 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWINA G 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAYAN H 
Clasificación:
5.0

Friendly, professional, helpful

JENNIFER C 
Clasificación:
5.0

N a

TYRONE F 
Clasificación:
5.0

Muy buena atencion estoy sastifecho

ELVIS P 
Clasificación:
5.0

Owners are very professional and courteous. A great experience.

CHARLES C 
Clasificación:
5.0

Owner was friendly and super helpful with a billing issue.

Matthew H 
Clasificación:
5.0

Owner is friendly and efficient.

Matthew H 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHARINE F 
Clasificación:
1.0

El cliente no dejó un comentario.

VALERIE H 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS F 
Clasificación:
5.0

They were so nice and helpful, really great people at this office. I also get my propane here; they took over this location this year and they are just wonderful to work with.

RICHARD J 
Clasificación:
5.0

Absolutely wonderful experience

NICOLE J 
Clasificación:
1.0

The dealership was closed for 4 + days in Roxboro. I had to drive 30 miles to Durham to be able to pick up a truck. The Durham manager was very professional.

HAROLD B 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHA H 
Clasificación:
5.0

Laura is awesome 💯 Thank you LAURA NORTH ROXBORO RD

RICHARD S 
Clasificación:
5.0

Very respectful

LARRY S 
Clasificación:
1.0

Had a 100.00 cleaning charge applied to my bill without any notification. No pictures or a satisfactory explanation of why the charge to my card, even after I disputed the condition of the van when I dropped it off

MELVIN H 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY S 
Clasificación:
5.0

The lady that helped us was delightful. And it was quick to pick up and drop off. The truck smelled like smoke and weed and was a little dirty but serviced our needs.

HEATHER I 
Clasificación:
5.0

I'm satisfied, very good service

ROBERTO A 
Clasificación:
2.0

Charges are wrong and still waiting on my truck to be checked in and get a receipt. Not enough help at location.

BRIAN R 
Clasificación:
5.0

Very nice person working at this location, Thank you for your kindness

AVERIL C 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA A 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIA H 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN B 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S 
Clasificación:
3.0

El cliente no dejó un comentario.

RAYFORD L 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B 
Clasificación:
5.0

Excellent customer service by the U-Haul representative.

DENNIS H 
Clasificación:
5.0

Maybe find an easier way to exit the site. Thanks.

JOSE T 
Clasificación:
5.0

Very friendly and convenient. The place was clean and well kept. Helped with an adapter I needed and was very patient. Will use again for our high school Football team travel games.

CORY L 
Clasificación:
2.0

The price quote that's given online should not change once your at the counter. If the gas gauge is on the line before full and returned at that exact same amount don't quote ratios when returning when it's returned at that same spot to charge the customer an additional gas fee. Online states a price for a day but upon pick up that price is literally not for that day there is an additional charge per staff employee. Online quote $72.41 at the store $ 84.41 card charged $97.71 plus an additional $13.30.  online rates are the reason a customer even shows up but upon arrival your forced to accept due to placing the reservation and options at that point are limited.

Stephanie W 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA V 
Clasificación:
5.0

El cliente no dejó un comentario.

HELENA M 
Clasificación:
3.0

El cliente no dejó un comentario.

Shadell S 
Clasificación:
5.0

All really good. Service was fast and efficient.

DALE T 
Clasificación:
5.0

El cliente no dejó un comentario.

LINNEY H 
Clasificación:
5.0

Customer service was fabulous!

MICHAEL H 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY P 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F 
Clasificación:
5.0

I did not find any need for improvements.

ANTHONY G 
Clasificación:
5.0

Everything was fantastic....no improvements needed. Very happy customer.

REGINALD G 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE S 
Clasificación:
5.0

Nothing keep you the good work.

THOMAS A 
Clasificación:
3.0

These folks gave me a total price of $139.and then charged me an additional $52 bucks for reasons unbeknownst to me once the truck was returned. After talking me into switching my original intentions of using the truck for a one way trip they stated they would ensure I was discounted for bringing the truck back to the original location. When in actuality they up charged me. The ole bait and switch tactic when I could have done business with the folks right up the street that I have previously dealt with in the past with no issues.

BRIAN W 
Clasificación:
5.0

It would be nice if you would offer a discount to Veterans or first responders..

RONALD S 
Clasificación:
5.0

El cliente no dejó un comentario.

Val L 
Clasificación:
5.0

I dropped the trailer off after hours which is why I said no to the personnel question. I had no issues with the drop off location.

William E 
Clasificación:
5.0

Thanks, it's we're all good 8

curtis l 
Clasificación:
1.0

Very uninformative, and untruthful said to sign the contract for a two-day rental not to worry even though I needed it for a day everything would be credited back. Still has not been paid back and avoiding phone calls.

ERIC B 
Clasificación:
4.0

El cliente no dejó un comentario.

DOWELL G 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B 
Clasificación:
4.0

El cliente no dejó un comentario.

janie b 
Clasificación:
5.0

El cliente no dejó un comentario.

Davis T 
Clasificación:
5.0

I would advise a standardized overview and walkthrough of the truck operational procedures. This will ensure that every customer has a good understanding of how to fill up the gas tank, what gas to use, where the cruise control is, where the parking break is, etc.

Nijat A 
Clasificación:
5.0

Far and away the best uhaul experience i have ever had. Thank you Tim!

Andrew W 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE C 
Clasificación:
3.0

El cliente no dejó un comentario.

Minoka Y 
Clasificación:
1.0

The worst service I ever had. Stealing from costumers is not good business. Harassing them isn't great either. Shame. Will tell everyone to watch out and avoid.

LIHI H 
Clasificación:
5.0

MJ LLC did not have the vehicle that I was looking for. However, they worked with me to get a vehicle that would do the job. They were efficient and had me on the road quickly. However, there is more to my story. This was the second truck that we rented that day. I made the mistake of renting a 10-foot truck to move a refrigerator. Picking up the vehicle at the first location was not easy. I tried to pick it up before the location opened using the app. The app was not easy to use, and I couldn't figure out how to get the keys to the vehicle. I called U-Haul and after about 20 minutes they called back. The owner of the pickup location showed up and rather than helping me suggested that I wait for U-Haul to call me back. I did and the woman who helped me was very pleasant, but it took her about 25 minutes to guide me through the app and get the keys. There were many steps and the app kicked me out repeatedly after each of my entries. She watched it happen and said that the app was not working properly. We finally got the job done and I got home 30 minutes after the movers showed up to help us load. When I got the truck home, it became apparent that I had the wrong vehicle. I called the U-Haul pick up location immediately and he informed me that he did not have another truck that I would use and having driven the truck off of the lot that I was responsible for the cost of the entire day. I called U-Haul to complain and was informed that someone would call within 48-hours to address my complaint. When I returned the truck, the gentleman did not speak to me as he slowly did the paperwork, but he did give me a full refund. I thanked him.

DAVID W 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria L 
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