Comentarios del cliente para Minneapolis Auto Care

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Minneapolis Auto Care

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

William M. en

Grado:

The person who serviced me, Bari, was super nice to talk to and get information from. He made getting the van the easiest part of my day.

Awil A. en

Grado:

I like customer location 2501 N 2nd St, Minneapolis, MN 55411 how to do with customers always

Jamal A. en

Grado:

El cliente no dejó un comentario.

Elizabeth N. en

Grado:

Bari was friendly, efficient, and helpful!

Ronald D. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Excellent service

Todd H. en

Grado:

Have a door by the trucks to the office vs walking around block.

Faraa A. en

Grado:

Great customer service and friendly. Thank you for the hospitality and patiently answering questions.

Jacob D. en

Grado:

El cliente no dejó un comentario.

scott l. en

Grado:

Super easy and convenient. The staff was very helpful and very nice. Would highly recommend. Thank you.

richard l. en

Grado:

THIS LOCATION HAD NO OR A POOR UHAUL BIULDING SIGN. NO ONE ANSWERS THE PHONE AND THE MAILBOX IS FULL. THE MESSAGE SAYS MINNESOTA AUTO CAR AND SOME TAXI COMPANY BUT NOTHING ABOUT UHAUL. NICE GUY WHO SAID HE CALLED ME BACK WEDNESDAY MORNING BUT I DIDNT SEE ANY PROOF ON MY PHONE. THIS LOCATION WAS A MESS. HE CHARGED ME $12.99 FOR A QUEEN MATRESS BAG. I DIDNT USE IT AND PLACE IN IL TOOK IT BACK BUT SHE SOLD IT FOR $3.99 SO I GOT THAT MUCH BACK PLUS TAX. I WAS VERY UPSET MY PREFERED LOCATION WAS NOT USED FOR MY PICK UP. IT WAS CLOSE TO MY HOTEL. WHEN I QUESTIONED THIS ON THE CALL I RECIEVED THE LADY WAS QUITE RUDE WITH A STRONG VOICE TOWARDS ME. AFTER EXPRESSING MY DISAPPOINTMENT FOR HAVING TO GO OUT OF MY WAY TO GET THE TRAILER THE BEST SHE CAN SAY TO ME WAS, HAVE A NICE DAY. HOW RUDE. SOMETHING LIKE, IM SORRY THIS IS NOT YOUR PREFERED LOCATION. I WISH I COULD HAVE HAD A TRIALER THERE FOR YOU BUT UNFORTUNATELY CANNOT THIS TIME. HE DIDNT EVEN GIVE ME A CONTRACT ONLY AN ENVOLOPE WITH I THINK INSURNCE SHEET.

Courtney A. en

Grado:

The A/C didn’t work but other than that it was clean and good service. I would definitely rent from them again.

Peter M. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

I was charged for the full amount of a one-way rental even though I didn't use the trailer cause it was too small. No receipt was printed do I'm sure I'll have to go through alot to get my money back.

Jose B. en

Grado:

Staff is always friendly and more than willing to help.

DAVID B. en

Grado:

Overall experience with UHAUL was very poor. My pick up location and time was changed on me with little notice multiple times which effected my move and help. The location change added 20 miles to my day, I still had to pay for the extra gas, and I lost a mover having to change my pick up to 4 hours later. The short notice also prevented me from shopping around to see if something else would be more accommodating.

Jhenifer F. en

Grado:

El cliente no dejó un comentario.

Tom L. en

Grado:

El cliente no dejó un comentario.

Bryce S. en

Grado:

El cliente no dejó un comentario.

PAT B. en

Grado:

El cliente no dejó un comentario.

Shiela C. en

Grado:

Customer service on phone at uhaul 1-888 number was awesome for return help.

Derek D. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

Very good experience. I'll be renting from them again!

Edward K. en

Grado:

Great service

Lkhagva B. en

Grado:

El cliente no dejó un comentario.

Cole B. en

Grado:

The gentleman that helped us was friendly and professional. Will definitely use this location again in the future

Edward N. en

Grado:

El cliente no dejó un comentario.

Jon D. en

Grado:

The truck that was provided (26ft) check engine light was on and gas tank was on empty when we picked up. Asked for a new truck and only had 15ft available. Store manager left and had to wait for him to return to get new truck. Was helpful when he returned but caused 20 min wait.

Erik G. en

Grado:

The store is difficult to find. It shares a building - and apparently, a store/office - with about 3 other auto shops/garages. The location was in terribly poor shape: broken pieces of cars on the counters and shelves, it smelled of paint fumes from the garage next door, etc. Overall, it looked like the set of a horror film. The service was slow to the point of unacceptable; the attendant wasn't even on site when we arrived even though it was during business hours. Though the attendant was polite, we waited 10 minutes behind other customers before they even entered the building. The interior of the truck was disgusting and the engine was not running properly, although it was technically functional.

Cheryl A. en

Grado:

The boss guy(Barry) was late, and then he tried to charge me double for boxes. $4.99 for medium boxes when I bought them at another store for $1.43. The truck was dirty, and the gas was on I/4th tank which I bought back closer to 1/2 tank. I did advise after getting the truck at 830am, that I would need it to 130 m, but wasn't quite sure. I bought it back around 430 pm, and he still charged me an extra $15, this place was filthy, unprofessional, and crappy, I will never go to that location ever again. Michael the mechanic was very nice.. other then that, I would never recommend this place again..

Thad D. en

Grado:

Interesting. Desk staff had left briefly while customers waited.

Vang Y. en

Grado:

Nothing :)

April B. en

Grado:

Nothing

jose a. en

Grado:

El cliente no dejó un comentario.

Anna W. en

Grado:

We had a really rough day moving and uhaul helped us and made our move better!!

Gregory T. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

On street parking only. Poor signage identification. Under staffed. Equipment storage lot a block away from the dingy office.

Patricia L. en

Grado:

El cliente no dejó un comentario.

vastyne w. en

Grado:

El cliente no dejó un comentario.

Mikel H. en

Grado:

Very friendly and personable. I felt well taken care of

Malcolm G. en

Grado:

El cliente no dejó un comentario.

nanette b. en

Grado:

Nothing he was so helpful and nice Great customer service

Shawn K. en

Grado:

My husband was unable to pick up the truck on time because the guy wasn't even there yet. I rented 2 dollies and received NO dollies, yet I will probably not get a refund. We will never use U-Haul again for moving. I am disgusted with our experience.

Junping x. en

Grado:

El cliente no dejó un comentario.

Selby M. en

Grado:

The gentlemen at the counter was very helpful and friendly!!! Couldn’t be happier with my service

Pertisha E. en

Grado:

El cliente no dejó un comentario.

nick f. en

Grado:

I was left very unhappy. The vehicle I rented broke down. The fuel pump went out. Me and the movers I had with me, pushed the uhaul to the side of the road. It took hours to get it looked at. In getting another vehicle cost me moving expenses, that I felt should have been covered by uhaul. I mean, this was their problem to begin with!!! They also double charged me for two deposits instead of the one

Martin S. en

Grado:

El cliente no dejó un comentario.

Ibsa A. en

Grado:

About payment dont cheet your customers pls!

balqisa b. en

Grado:

Costomer service need attention to be very well looking

Ania M. en

Grado:

Somehow I wasn't clear about the insurance and so I accidentally had to pay for the insurance coverage when I didn't want it.

Tina F. en

Grado:

Every thing was great.

Manaal M. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

I had a great experience at this uhaul location. Excellent service. Will be doing business here again.

Bob S. en

Grado:

Who went above and beyond helping us!!He was great at making sure we were able to get are move started with very little advance notice. I would gladly use and recommendhim to my family and friends .

Jessica R. en

Grado:

El cliente no dejó un comentario.

Dara H. en

Grado:

Given wrong vehicle. Signed a contract with lesser gas and mileage and ended up having to pay extra for gas... when the contract we signed said bring back vehicle with 3/4 tank. Come to find out the amount of gas the vehicle were supposed to have had but didn't have was supposed to have 7/8 tank of gas. How in the heck were we to know this until we brought the truck back and they told us they gave us wrong truck with wrong mileage and gas than what we signed for and ended up having to pay gas and mileage for the truck we didn't take.

david e. en

Grado:

Wiring for trailer was defective. Had to drive 440 miles with no turn signals and brake lights. Agent blamed my connection for the problem when there were broken wires on the flat 4 plug on the trailer that caused the issue. Was under time constraint so took the trailer. Of all my dealings with U-Haul this was the worst.

Abdulrashid S. en

Grado:

El cliente no dejó un comentario.

DARRYL S. en

Grado:

No one from UHaul was available at drop off. I had to ask an employee from the garage what to do. There was a phone number on the door to call for help. I called it and no one answered...and the voicemail back was full. Had to call corporate to let someone know I dropped it off. I will never use this site again.

Gary M. en

Grado:

El cliente no dejó un comentario.

Steve C. en

Grado:

The trailer was buried in snow and we needed help getting it out. Also we were charged for an extra day even though the trailer was returned the day before. Very disappointing.

Raven j. en

Grado:

Always a pleasure doing business here!

John B. en

Grado:

This was likely not the fault of the store but of the Uhaul schedling. I reserved a truck at one location for 730am. Uhaul messed up and I had to go to New location at 830. Did not get truck until 9am. Did not get a dolly as ordered the previous person had not filed up the gas so I had to put in at least 3 or 4 gallons. Was asked to bring truck back by 3 and then I'm charged over 90 dollars for 7 hours!

Colby B. en

Grado:

Truck was filthy and I was charged $20 cleaning fee but contributed no mess at all. Ridiculous.

Gregory B. en

Grado:

El cliente no dejó un comentario.

alexis h. en

Grado:

I was charged for insurance without being asked if my personal insurance covered it. I want my money back always something with this location.

Nick S. en

Grado:

El cliente no dejó un comentario.

Kevin L. en

Grado:

El cliente no dejó un comentario.

Hector A. en

Grado:

Everything was perfect.

Rosetta H. en

Grado:

El cliente no dejó un comentario.

enrique c. en

Grado:

El cliente no dejó un comentario.

Jacques C. en

Grado:

The service center fixed the errors of the previous pick-up location. We're quick and efficient. Not much in the way of a bright and clean environment as you'd like but that is trumped by the helpful and friendliness of the staff.

Kayla H. en

Grado:

We did after hours drop off. The app did not tell us where to park and there were no signs, so we just parked next to the other uhaul trucks that we saw in the lot. There was no key drop box to be found anywhere - not near the trucks nor the front door to the business. We searched for a long time but it was late, cold, and not well lit so we decided to wait until they were open in the morning to drop off the key. The next morning we got a nasty phone call from the owner saying that we were losing him business because we were parked in the wrong spot. We apologized and rushed back to help correct our mistake. We continued to get yelled at. I would drive out of my way in a snowstorm to avoid working with that man again.

Ella D. en

Grado:

Tell then NOT to go to this location ............PLEASE!!!!

angelica j. en

Grado:

Be polite to ur customers

Ander P. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

Cab area was absolutely filthy - we had to go to a gas station and clean it up ourselves, photos available upon request - nevils@mac.com.

Henry C. en

Grado:

El cliente no dejó un comentario.

manny m. en

Grado:

All god

Dominick M. en

Grado:

El cliente no dejó un comentario.

Philip T. en

Grado:

El cliente no dejó un comentario.

Bari N. en

Grado:

El cliente no dejó un comentario.

Ella W. en

Grado:

El cliente no dejó un comentario.

matthew r. en

Grado:

Very kind people!

Edward S. en

Grado:

Nothing...it was a good experience

Philip T. en

Grado:

El cliente no dejó un comentario.

Philip T. en

Grado:

El cliente no dejó un comentario.

Andrew S. en

Grado:

Great customer service! Very friendly.

Tom F. en

Grado:

El cliente no dejó un comentario.

Jeremy E. en

Grado:

El cliente no dejó un comentario.

megan o. en

Grado:

Customer service was professional, they calmed my anxious nerves and made me feel more relaxed. Very convenient, cooperative and understanding when unexcpected situations arise.

Troy K. en

Grado:

El cliente no dejó un comentario.

william s. en

Grado:

this is from the floridians

Gemechu W. en

Grado:

El cliente no dejó un comentario.

Patrick R. en

Grado:

El cliente no dejó un comentario.

abdikdir g. en

Grado:

Great customer service. I liked it

Sandy S. en

Grado:

Difficult to find drop off area. Had to park vehicle and walk to location then go back to get mileage info. Had to ask where to go to find drop off office

Robert D. en

Grado:

Barry is wonderful at this location. Helpful and friendly.

Frank D. en

Grado:

super professional, great experience