Customer Reviews for Mini Maxi Self Storage
(U-Haul Neighborhood Dealer)

128 reviews

1007 Hwy 74 E   Hamlet, NC 28345
(By Rcc)

(910) 582-9911

Office Hours

  • Monday - Thursday:
    9 am - 1 pm / 2 pm - 5 pm
  • Friday - Sunday:
    Closed

Services at this Location:

Contact Us

(910) 582-9911

1007 Hwy 74 E
Hamlet, NC 28345
(By Rcc)

Services at this Location:

Office Hours

  • Monday - Thursday:
    9 am - 1 pm / 2 pm - 5 pm
  • Friday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Nekeshia mitchell 
Rating:
3.0

We had to leave the Uhaul running for hours because we were told by the mechanic that if we turn the Uhaul off it would not crank back up. We had to spend more money in gas & we had to turn the Uhaul in a day early. I’m requesting a refund.

Alicia Steele 
Rating:
5.0

Customer did not leave a comment.

Carl Brown 
Rating:
5.0

Customer did not leave a comment.

Christopher McDonald 
Rating:
5.0

Very customer service oriented. I would recommend this location to anyone.

Thomas Honeycutt 
Rating:
5.0

Customer did not leave a comment.

Yajaira Pacheco 
Rating:
5.0

Customer did not leave a comment.

Cameron Williams 
Rating:
5.0

Customer did not leave a comment.

Iris Blue 
Rating:
5.0

Was told 1/4 of gas was in the tank. Passes E on the gas gage. Return it on almost 1/2 tank. The back had some trash on the floor. Customer service was excellent.

Peggy Rice 
Rating:
5.0

Customer did not leave a comment.

Tyler Boyko 
Rating:
5.0

Customer did not leave a comment.

Jerri Reed 
Rating:
4.0

Customer did not leave a comment.

Fay Castle 
Rating:
5.0

Everything went well with check-in & check out. Staff was very Friendly.

Percy Calvin Miller  |  Overall Experience 
Rating:
1.0

Worst experience ever

jamie hughes 
Rating:
4.0

There was miss communication about how to pick the truck up. I was first told to call U-Haul and after 30 minutes trying to get a person they told me to go through the website. After another 2 hours of trying to get the process completed I still had to call U-Haul again to complete my picking the truck up. So took a total of 3 hours just to get the truck. I would suggest y’all going back to paper pick up.

Doris Tucker 
Rating:
5.0

I noticed these guys have been handling U-Haul rentals for 30+ years and you can tell. Everything flowed very smoothly from reservation to pickup. They kept me informed on my reservation and checked on other needs. HIGHLY recommend these guys. Keep up the great work.. Thanks!

Rick Byrd 
Rating:
4.0

Truck was very muddy (have pictures of this and all of the over all co dition of the truck.

Daniel Parrish 
Rating:
5.0

This location was great and made this process so easy for me. Rick and Paul were so nice and accommodating, the vehicle was clean, and I knew exactly what to do in order to pick up my UHAUL. Will be recommending to others in the area!

Bryan Tuck 
Rating:
5.0

This isn't anything against the worker of Mini Max, but rather an issue with UHaul as a company. I've spent more than 3 additional hours trying to work with the app that "magically" takes away discounts. Not only that, I have trouble taking pictures of logging issues with the initial rental. Why have a faulty app when it doesn't work?

Matthew Yuen 
Rating:
5.0

Customer did not leave a comment.

Lee Douglas 
Rating:
5.0

Mr Byrd was excellent at meeting my movimg needs. My move was unexpected and with his help, everything fell right into place. Thanks Mr Byrd.

shannon murray 
Rating:
5.0

The customer service was really unaware of how to complete my service I was very disappointed in the way that Customer Service handled the situation when I was trying to book the U-Haul

Victoria Baldwin 
Rating:
5.0

Customer did not leave a comment.

Jason Hamlet 
Rating:
3.0

Customer did not leave a comment.

gerald mckenzie 
Rating:
5.0

Have more lights , so when customers return the truck at night .

Maurice Quick 
Rating:
3.0

Customer did not leave a comment.

David Marcincavage 
Rating:
3.0

The online process was slow with non-responsive screens or prompts that return to the main screen; the agent at the location was not helpful; the phone agent acted like she was in a hurry to get off the call. It was frustrating, time consuming, cost me valuable time getting the move on its way. Started the process to get the truck around 11 am finally got it around 1:15 pm.

Renaye Akintonde 
Rating:
4.0

I took the vehicle ahead of time when the location was closed. I could not complete the online transaction because it could not pick up my location. I called the 800 number and "steve" was extremely helpful. I received my receipt the next morning with no problems.

Virginia LONG 
Rating:
5.0

Great customer service, best uhaul location ive dealt with to date

Daniel Parrish 
Rating:
5.0

Excellent service!

Alan Sowell 
Rating:
5.0

Customer did not leave a comment.

Joanie Williams 
Rating:
5.0

Customer did not leave a comment.

Larry Hairfield 
Rating:
5.0

Customer did not leave a comment.

ROSE COLON 
Rating:
4.0

Can't make much easery. Mr. Byrd made it easy and fast.

William Inman 
Rating:
4.0

Customer did not leave a comment.

Reggie Miller 
Rating:
5.0

Rick is extremely experienced and friendly and willing to help with rental assistance each and every time I have asked for help with my moving / relocating each time , where I have had tried others, I always come back to a familiar face . Not all locations are as knowledgeable as Ricks . Thanks

Tony Smith 
Rating:
5.0

Great!! No problems. Have used before and will use again!!

RICK BYRD 
Rating:
5.0

WHEN WE ARRIVED RICK HAD THE TRUCK READY FOR US. JUST HAD TO DO A LITTLE PAPER WORK AND WE WERE READY TO LEAVE. HE WAS FRIENDLY AND HELPFUL. I WOULD RECOMMEND MINI MAXI SELF STORAGE FOR YOUR MOVING NEEDS.

Susan Ricks 
Rating:
5.0

Great service!! Experience could not have been better! If I need a truck in that area I would call these guys!!

RICK BYRD 
Rating:
1.0

Never gave me paper work or emailed until two days layer I get a email.

Bedebec Palacious 
Rating:
5.0

Very nice and helpful with definitely use again if I need to.

Ross Bodnar 
Rating:
5.0

Customer did not leave a comment.

Donald Jackson 
Rating:
5.0

Customer did not leave a comment.

Kevin Mathews 
Rating:
5.0

The staff is very friendly and professional. If there is anything that they can do to make your move less stressful, they’ll do it.

Kenneth Weeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTHA HAMER 
Rating:
5.0

Customer did not leave a comment.

Cindy Slobodnik 
Rating:
4.0

Customer did not leave a comment.

Charles Deane 
Rating:
3.0

Had trouble with the app trying to pick up the Uhaul. The check engine light was on in the Uhaul and the air conditioner did not work.

David Gallops 
Rating:
5.0

Customer did not leave a comment.

Michael Patrick 
Rating:
5.0

Customer did not leave a comment.

Vivian Clower 
Rating:
5.0

Customer did not leave a comment.

Mary Williams 
Rating:
5.0

Doing business with this U-Haul location was great. Rick was more than helpful and knowledgeable. I would not hesitate to do business with him again.

KATHLEEN GIBBONS 
Rating:
5.0

Customer did not leave a comment.

Evette Bowman 
Rating:
5.0

Nothing. Every thing was great!

Aaron Doehrel 
Rating:
5.0

Rick Byrd is a pleasure to deal with, I have rented a Uhaul several times from him. I will continue to do business with him in the future as the need arises.

Amy Guinn 
Rating:
5.0

Customer did not leave a comment.

Joan LeCates 
Rating:
5.0

Customer did not leave a comment.

Donna Jones 
Rating:
4.0

Customer did not leave a comment.

Ilya Shlyapnikov 
Rating:
4.0

Customer did not leave a comment.

David LaFlamme 
Rating:
5.0

Customer did not leave a comment.

shelby grooms 
Rating:
4.0

Customer did not leave a comment.

Crystal Thomas 
Rating:
4.0

Customer did not leave a comment.

JORDAN VIRTUE 
Rating:
5.0

Customer did not leave a comment.

Barry Armstrong 
Rating:
5.0

Rick is so wonderful and very helpful!!

TERRY SIMMONS 
Rating:
5.0

Customer did not leave a comment.

John Kinney 
Rating:
5.0

Customer did not leave a comment.

Corey Bates 
Rating:
3.0

Customer did not leave a comment.

katherine trinks 
Rating:
5.0

Customer did not leave a comment.

catina jones 
Rating:
5.0

Customer did not leave a comment.

Steve Adams 
Rating:
5.0

Customer did not leave a comment.

FAYE BAILEY 
Rating:
5.0

Customer did not leave a comment.

Patricia Arnette 
Rating:
4.0

Customer did not leave a comment.

ALISA COVINGTON 
Rating:
5.0

Customer did not leave a comment.

FAYE BAILEY 
Rating:
5.0

Customer did not leave a comment.

Jonathan Hill 
Rating:
5.0

Good job by management and employee. They were very nice--couldn't have had a better experience.

Donna Gardner 
Rating:
4.0

Customer did not leave a comment.

JENNIFER SUTTON 
Rating:
2.0

Customer did not leave a comment.

Ellen Alston 
Rating:
5.0

Customer did not leave a comment.

Michael Small 
Rating:
5.0

Customer did not leave a comment.

Chuck Stevens 
Rating:
3.0

Customer did not leave a comment.

Stephanie Harris 
Rating:
5.0

Customer did not leave a comment.

PAUL LOUIS 
Rating:
4.0

Customer did not leave a comment.

Angela Hill-Calhoun 
Rating:
5.0

Customer did not leave a comment.

Shirley Maddry 
Rating:
2.0

Truck had no power steering at all.

Kenneth Conyers 
Rating:
5.0

Customer did not leave a comment.

Bob Murphy 
Rating:
5.0

Nothing service was GREAT

CLIFF COWEN 
Rating:
5.0

Customer did not leave a comment.

john brigman 
Rating:
5.0

Great job.will use again

TERRY SCOTT 
Rating:
5.0

Customer did not leave a comment.

Charlene Russo 
Rating:
5.0

Customer did not leave a comment.

EBONY MCSWEEN 
Rating:
5.0

Customer did not leave a comment.

CAROLYN LITTON 
Rating:
5.0

Customer did not leave a comment.

Cleon Robinson 
Rating:
5.0

Customer did not leave a comment.

Melanie Potoka 
Rating:
4.0

Customer did not leave a comment.

DENISE EVANS 
Rating:
5.0

great service!

SHEILA DELLINGER 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CRANK 
Rating:
5.0

Customer did not leave a comment.

RONALD COX 
Rating:
5.0

Customer did not leave a comment.

meri fair 
Rating:
5.0

Customer did not leave a comment.

Brandi Deese 
Rating:
3.0

Location is not GPS friendly. Make sure out of town customers have clear directions.

GEORGE GATES 
Rating:
3.0

Customer did not leave a comment.

ELAINE GAZOO 
Rating:
5.0

Can't think of anything.

WILLIE WOODCOCK 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Self-Storage

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