Comentarios de los clientes para Milrent Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Milrent Inc

Clasificación general:

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Alyssa T.
Clasificación:

Parking was a litttle difficult; there's not much space and the curve in the road makes it difficult to see incoming traffic. Luckily I had a friend with me. I would recommend customers bring someone to help park for safety reesons if they are parking on the weekend and no personnel is working.

vincent R.
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Well considering I ordered the truck for a 10 am pickup and I wasn't able to get my truck until 3pm it really put a damper on my moving plans.

BRETT S.
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El cliente no dejó un comentario.

HANSERIC T.
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The online return feature is quite the rip-off and I will not use the online method again. We returned the vehicle slightly after the drop off time (traffic) but were charged a full 24 hour rate for next day, plus extra insurance. I use U-Haul regularly, but in this case feel ripped off by being "charged" for 24 hours of service I did not benefit from. Nice way to make money for U-Haul in a nefarious sort of way. From this particular vendor we will rent their in-house vehicles, not U-Haul (cost over $100 from what the private rental would have been). I have received no call-back from the customer representative with on my query. REALLY. BAD. SYSTEM and using COVID restrictions as a way to make money. DEPLORABLE!

JOHNROBERT B.
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El cliente no dejó un comentario.

Luis M.
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El cliente no dejó un comentario.

Robert P.
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Customer service dealt with my issue immediately Thank you

Alvin B.
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Yolanda was awesome in helping me with my move.

Richard L.
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Worst application for pickup and drop off I ever used, Will never rent from Uhaul again unless it is a staffed location. You should be ashamed, 20 min each for pickup and dropping off.

kevin G.
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Very helpful and customer friendly folks!

Roy G.
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The manager was very grouchy and not helpful.

Reginald D.
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The owner was friendly and the helper there was also friendly. I had needed a pig tail wire and the owner loaned it to me. There customer service is the best I have seen in a long time. I will be back.

DAVIDM L.
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Nothing! The establishment convenient and everyone was helpful and friendly! Thank you!

Verree H.
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El cliente no dejó un comentario.

Kaitlyn D.
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El cliente no dejó un comentario.

Robyn C.
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El cliente no dejó un comentario.

Timothy C.
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El cliente no dejó un comentario.

John P.
Clasificación:

I had no intention of traveling as far as I was told I had to pick up the van because my local dealer did not have one available for a one-way trip. This cost me 2.5 hours the day before my move. I was supposed to pick up from Port Chester and I would have been there and back in 20 minutes.

Carlos M.
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The whole process was terrible We spent from 5:30 to 7:47 trying “finish“ the whole process online to get the vehicle. When my the time I requested was from 6pm-8pm. This is the second time I ordered a U-Haul online and it's has been the worst experience of my life. No convenience just headaches. I had my two children in the backseat while I had to deal with what I thought would be a 10min process. I want nothing but Compensation for the inconvenience it put me and my children and wife and my movers. I will not be doing U-Haul ever again, I will not recommend till U-Haul gets a better system. The money I spent on the first trip this month was 300+ I could have ordered a moving company And today I should have paid someone for their vehicle. Poor customer service at that I call the 1800 # many times and had gotten no one. This is awful.

Howard T.
Clasificación:

Very friendly and helpful staff

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