Customer Reviews for Millers Building Supply
(U-Haul Neighborhood Dealer)

1,190 comentarios

1819 E Monroe St   Goshen, IN 46528

(574) 312-7089

Horario

  • Mon–Fri
    8 a. m. - 3:30 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/26/2022: cerrado
  • 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(574) 312-7089

1819 E Monroe St
Goshen, IN 46528

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 3:30 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/26/2022: cerrado
  • 1/2/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Fix the website as a day planner schedule showing availability on an hour by hour availability basis for each individual truck to eliminate guessing availability on your current website and the very annoying automatic bait and switch to a unrequested truck that has the wrong transport characteristics required by the customer !!!

Cedric S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Greg was super helpful and friendly!

Alex L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Very pleased on how well they treat you.

Connie B. 
Clasificación:
5.0

I never received my email with my bill. I still would like that if someone could send it to me. ¡Gracias!

Phyllis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alden B. 
Clasificación:
5.0

Improve your app for the drop off procedure. There was never any concrete indication that the return was complete. I didn't know if there was anything else I had to do. It was very nerve-wracking.

Brad Weirich B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

The staff there especially Greg was very nice and helpful!

Alex L. 
Clasificación:
5.0

Very nice and professional people.

Alex L. 
Clasificación:
5.0

Best Uhaul experience I've had.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian T. 
Clasificación:
4.0

Would not work with us about returning equipment. Was very dry and wanting us to pay more to return. Had to contact customer service for support.

william T. 
Clasificación:
2.0

Gave me the wrong truck I ordered and I paid for it too

Shayna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
3.0

El cliente no dejó un comentario.

aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elva Y. 
Clasificación:
5.0

I would only say to rent and return the vehicle during hours they are open. The check-in over the phone took an hour to do because internet access for my phone was terrible and didn't work at first. It was the same for returning it.

jerry Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammaraa P. 
Clasificación:
5.0

Drop off processes was horrible to say the least

larry D. 
Clasificación:
5.0

We were very happy with the 20' rental truck, I see nothing else that could be improved.

Douglas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

Truck was terrible. Rode terrible. Drove terrible. Was loud. Worst uhaul truck ever been in. Based on this truck I wouldn't rent from uhaul again.

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
5.0

Not being technically savvy. I had a difficult time checking the truck in when the office was closed . My children helped

LINDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARYL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
4.0

Where to find the keys was confusing.

Douglas Y. 
Clasificación:
1.0

Third time I've used Uhaul U-boxes to ship cross country. I've had EXCELLENT service the first two times. This time my boxes were shipped to a location that does not deliver the pods. When I complained the customer service rep told me it was my fault because I did not yet know my new address when I ordered the shipment. It was the most RIDICULOUS answer I have ever heard. I tried MANY times both online and by phone to set the delivery date for my pods to the new address. I was NEVER told there were no deliveries from the address they were shipped to. Exactly what kind of furniture shipping service picks up from your home and then sends to a location without a delivery option??? NEVER AGAIN will I use U-boxes. BEWARE!!

KATHLEEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene V. 
Clasificación:
5.0

They were very helpful. Obviously none of the problems were related to their team

Lisa T. 
Clasificación:
4.0

I had a last minute change and came within hours instead of the Next day as originally booked and though had some issues was still able to get booked

DANIEL T. 
Clasificación:
5.0

Nothing great job

Jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL H. 
Clasificación:
5.0

Personal was very friendly. Ben and I think it was Matt very helpful. Until next time 

Doug M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

René V. 
Clasificación:
2.0

Very filthy truck

Chance R. 
Clasificación:
5.0

The need for 2 additional contact persons seems excessive

Phillip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
5.0

Ben made this very easy to do. Thanks for your help.

Scot E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

Great rental experience. Loved the mobile app. Very nice equipment!

Ted M. 
Clasificación:
5.0

I found the procedures to turn truck in on off hours quite onerous. Took 20' and five pics with my camera to prove cab and bed are clean and for mileage and gas level. Let's have a little trust for folks-not too much to ask. Rented Uhauls 7 or 8 times in past couple years. Guess I always brought it back during working hours. Will try and avoid this process for off hours or use alternate group.

Stephen C. 
Clasificación:
5.0

Easy in and out. Service Rep. was excellent. Truck ran well with no issues. Return after hours went perfect.

DOUG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin H. 
Clasificación:
5.0

Great guy who helped me return the truck.thank you great guy

ricki hope J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Silviu M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
1.0

Actually call us so we can get the key from your lock box as I was told by the UHaul representative at this establishment this is not a good setup.Wasting two hours of our moving time trying to get the key put us way behind schedule. We felt like we were being accused of trying to steal the truck because the way we were being treated by the phone representative .This is the worst system I have ever encountered.I would appreciate a full refund over the traumatic time we encountered.

Jeffery B. 
Clasificación:
5.0

Everything was well. The Truck seemed to have noises coming from the steering components everytime u made turns

Ivan O. 
Clasificación:
5.0

They were very helpful and asked if we needed anything. Having the dolly already in the truck would've been nice and the floor of the truck was rather dirty and the gas cap was open for some reason on the truck, but all in all it was a good experience.

Krissie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristyn N. 
Clasificación:
4.0

El cliente no dejó un comentario.

JARROD W. 
Clasificación:
5.0

Easy to reserve on line. Matt was professional and had everything ready to go at pick up and drop off. Will do it again when needed!

Thomas K. 
Clasificación:
3.0

Make sure the gas tank is full. I got it at 34 miles until empty. It cost me $77 to fill to ¾ tank and I only got a $56 discount. There was no dollie to move big items. I was told I was going to get a 20' truck but ended up settling with a 15' truck. The truck was clean. Overall I had a bad experience getting a U-Haul at this place.

JERRY M. 
Clasificación:
5.0

Friendly clerk, went out of his way to assist me.

Sandra W. 
Clasificación:
5.0

The tire was terrible had to change right away before even leaving on the trip. The running lights also did not work and had to run my hazard lights for almost 10hours so people could see my trailer at night.

Dakota P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY L. 
Clasificación:
5.0

Good vehicle (9' van), fairly new, no problems. Quick to check in, and return.

James L. 
Clasificación:
5.0

great service... thank you.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARISSA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ben R. 
Clasificación:
3.0

Again make sure to tell people that you no longer can just drop the truck off wherever. Now I have to pay extra fees for something I didn't even know.

Anthony R. 
Clasificación:
5.0

The person I dealt with at the time of the rental was a little dry but hey we all have off days.. Overall no complaints vehicle was very nice and suited our needs….

CHAD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK M. 
Clasificación:
5.0

I didn't get my boxes that I paid for or my queen mattress cover. But other than that, it was pretty good.

Crystal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA A. 
Clasificación:
5.0

While UHaul did a great job, we were very dissatisfied with their sister company, MovingHelp.com. I would advise against using them as their customer support is nonexistent.

Sharon S. 
Clasificación:
5.0

They were 100% professional and even stayed after hours to assist me with the proper hookup.

rudolph A. 
Clasificación:
4.0

Ninguno

RANDY G. 
Clasificación:
5.0

nothing I can think of.

Brad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaitlyn H. 
Clasificación:
3.0

When I was trying to return it by using the app the app kept messing up. I got to the step where I guess it wanted me to take two pictures of the U-Haul being clean but had no option to take the pictures like I did for the odometer and fuel level. It was a holiday weekend and I wasn't keeping it any longer to charged more money. I dropped the key in the drop box.

KAYLA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josue V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILP B. 
Clasificación:
5.0

I went out to get a motorcycle trailer he did the paperwork took me out hooked me up and I was on my way very very pleased.

Dan B. 
Clasificación:
4.0

Make sure the published hours on the website matches the hours the physical store is open.

William L. 
No se han enviado comentarios para esta ubicación.

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