Customer Reviews for Mill Plain Shell
(U-Haul Neighborhood Dealer)

476 comentarios

7709 E Mill Plain Blvd   Vancouver, WA 98664
(Crnr Of Garrison)

(360) 750-9264

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 750-9264

7709 E Mill Plain Blvd
Vancouver, WA 98664
(Crnr Of Garrison)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Brian N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don G. 
Clasificación:
1.0

No problems getting the vehicle but When returning the vehicle the the guy was trying to make me pay for more gas then what was in the truck. He was arguing with me to put more gas like I didn't know what I signed on the contract challenging my intelligence. I would not recommend this uhaul location to anyone.

schanee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trever W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Buffy P. 
Clasificación:
5.0

Amazing customer service. Friendly and supportive.

Nick D. 
Clasificación:
4.0

The person, can't remember his name was very personable and helpful. The only issue was the different lights on the dash. The truck ran fine, however when I turned it in and mentioned the lights I was told it should not have been rented due to the lights.

marla S. 
Clasificación:
5.0

They were all very nice and accommodating. Best service I've had with a Uhaul rental. 5 stars

ROBIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Quick customer service for rental and return. Fair price for use of 10' truck

JOHN M. 
Clasificación:
2.0

I was disappointed when they went ahead and deducted 900 dollars for the damage I did on somebody's debit card which forces him to live on 15 dollars for one week. I was going to negotiate monthly payments myself as it was my fault.

Jonah T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Savannah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica O. 
Clasificación:
5.0

Quick service, nice truck. I'd use them anytime!

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim H. 
Clasificación:
5.0

Very good costumer service!!

Antonio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Krystal M. 
Clasificación:
4.0

Excellent Customer Service. We needed a smaller rig for our project and the guy worked with us to make it happen. Great experience!!

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis P. 
Clasificación:
5.0

Very helpful to us!

harry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cyndie E. 
Clasificación:
3.0

Literally the most average experience I have ever had. Which is perfect for a UHaul rental.

Stuart C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tina P. 
Clasificación:
5.0

Great and friendly customer service!

Kathryn S. 
Clasificación:
5.0

Staff was incredibly friendly and helpful.

Dyana K. 
Clasificación:
5.0

John Taggart always goes above and beyond by providing the best customer service possible. I always rent from this location because of John.

Phi D. 
Clasificación:
5.0

my goodness such great service by this location. double checked everything in front of me so i would be confident and comfortable on my long trip. i am so pleased with this pick up location.

Stephen C. 
Clasificación:
5.0

A1 experience

george R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebekah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine S. 
Clasificación:
5.0

Great guys in there, good atmosphere and super quick. 10/10

Bailey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G. 
Clasificación:
5.0

The gentlemen was very nice and fast. Got me in and out.

Ana L. 
Clasificación:
5.0

I ONLY go to THIS LOCATION when I need a truck.., why you ask..because THE guys there have CUSTOMER SERVICE skills and are just nice friendly decent people. I WANT my $$ to go to. a business that understands that.

Raymond C. 
Clasificación:
5.0

Chad was wonderful! Welcomed me right when I arrived and made sure my uhaul was set up safe before I left. Thanks so much chad.-Kristeen

NATHANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

The shop owner had an awesome attitude and was a pleasure to deal with.

Nicholas H. 
Clasificación:
4.0

Both gentlemen were professional and friendly.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary O. 
Clasificación:
3.0

Inside Floor of Trailer was dirty as items left marks on brand new carpet of home when unloaded and set on carpet.

EDWARD E. 
Clasificación:
5.0

Very professional and smooth/fast processing.

Austin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE NAOMI B. 
Clasificación:
5.0

N/C

IHEKE O. 
Clasificación:
4.0

El cliente no dejó un comentario.

doug B. 
Clasificación:
5.0

I love this business. The friendliest people in all the world! Thank you Shell!

RACHEL O. 
Clasificación:
5.0

Thank you for helping make it such an easy process!

Emily O. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDA H. 
Clasificación:
1.0

Over charged $40.00

GARY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca L. 
Clasificación:
5.0

Great people at this u haul, garage and service station! Thank you for your help. I really appreciate it!

JENNIFER R. 
Clasificación:
5.0

Super easy process utilizing online reservation and check in. In person process only took a few minutes and the Representative was helpful, knowledgeable, and friendly. If I ever need another rental of this type, this is where I will go for it.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
3.0

It would be nice for an employee to come out to ask if we needed help or instructions when we pulled in- I had to go into the gas station to ask someone for help

Robyn T. 
Clasificación:
3.0

Truck was filthy inside and out. I had to clean the windshield inside and out in order to see clearly. Front of the truck was covered in dead bugs.

John H. 
Clasificación:
5.0

I never got the text until way late to do the check of the truck. then the text link was expired. When I called 1-800 number I was on hold for 45 min then the person tried to transfer me to the correct dept to deal with this issue and they hung up. :(

Kesia M. 
Clasificación:
5.0

Other than how much the cost per mile is I think it's a good value.

Maura R. 
Clasificación:
4.0

this is really ambiguous - which location am I trying to recommend? The pick up location was far superior tot he drop off. The person I worked with at Pick Up was terrific.

Marc W. 
Clasificación:
5.0

Excellent customer service! Equipment was clean but unfortunately had some unaddressed electrical issues. But an attempt was made to correct some of them while I waited. Sadly, the issues were beyond the capabilities of this site and I accepted the equipment as-is. I would definitely recommend this location.

NORMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan Allen R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily D. 
Clasificación:
2.0

Facility was dirty, truck was fairly clean, windowshield still had bugs on it. Computer crashed with no backup to rent truck. No backup plan for computer malfunctions so it took like an hour with customers waiting. Truck handled nicely though. Gas tank not full at pickup.

Nacy M. 
Clasificación:
5.0

Better shocks and gas mileage. I tried staying in the green MPG, but it required me to drive too slow. I really underestimated what I would have to pay in gas. Everyone, including myself, is shocked how much I had to pay just to rent the truck let alone for the gas. Never again.

MERILL C. 
Clasificación:
3.0

Ensure that the vehicle is in working order. Everytime I stopped the unit for more than 5 minutes the battery died and required a jump. Had it for 5 hours for an in town move and it required 4 jumps.

Victoria P. 
Clasificación:
4.0

The attendant was very personable and polite. THANK YOU.

VICTORIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby M. 
Clasificación:
5.0

Nothing to improve. Nice to do business with a local (independent) vendor. Good people - very relaxed atmosphere.

Matt P. 
Clasificación:
5.0

This place was awesome! Friendly, fast, quick too answer questions, knew I was coming, waiting with the truck ready to take off.

Leann H. 
Clasificación:
5.0

Great customer service!

BRANDY B. 
Clasificación:
5.0

The gentleman that was there was funny and pleasant.

barb D. 
Clasificación:
5.0

Send everyone to this location. Top notch . That's the way all uhaul stores should be. Andresen and hazeldell, are very,rude unprofessioal.uhaul really needs to secret shop these locations

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL COURTNEY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

marc V. 
Clasificación:
5.0

Quick check-out process! Thank you.

ANDREA MARIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
3.0

The uhaul was covered with 1/4” of water across the inside, took over an hour to find a replacement

Elizabeth C. 
Clasificación:
5.0

This location is probably the easiest I've ever worked with. I had requested my 15' truck online and they had it ready for me that morning and had me on my way in a matter of minutes. They provided excellent customer service!

Robert F. 
Clasificación:
5.0

The trucks passenger side windshield wiper was crushed and the windshield seal was popped out enough that the passenger in the truck was getting wet when we hit a storm. We had to stop in the cold rain on the side of the road and untangle the twisted wiper and push the windshield back into place. It was not the fault of the location where we picked the truck up. They were great.

GERALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERISE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcellina M. 
Clasificación:
1.0

Windows dirty inside and outside. Truck was 30 minutes late. Restroom was filthy.

JOSEPH H. 
Clasificación:
5.0

Nothing they were great!

Lance H. 
Clasificación:
5.0

Taggarts Shell was great!! But U-Haul online allowed me to rent a 26 foot truck, only to tell me the day before that they didn't have one anywhere inside of 50 miles. Not cool, U-haul. It threw a significant wrench into our moving plans, involving an extra trip of 300 miles.

Caitlyn M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
2.0

Nothing was wrong specifically with the location even tho it was not the location where my reservation was made.. The issue was with The online reservation and the fact 4 hours after I had a reservation I get a call saying my tow dolly would not be availabe for an hour after my reservation time that already was at 615pm. Problem being I didn't reserve a dolly I needed an auto trailer. Then to be told nothing instate available until Monday 48 hours later? Your reservation system sucks. After becoming upset with the person on phone she found a trailer so I went to get it only to be told I can't use it with my e350 van even tho the online reservation accepted it and what I needed to tow. The attemdent was less than helpful. I have used Uhaul services for 20 plus years. I will never choose your services again if I have an option I will use someone else. Getting the run around and changing what was reserved and or not having it available is bullshit, terrible service. Uhaul has shit the bed for me one last time.

Tim R. 
Clasificación:
3.0

El cliente no dejó un comentario.

James R. 
Clasificación:
3.0

No one was there but the drop off app worked great

James R. 
Clasificación:
1.0

When I went to pick up my rental, the location was closed, despite the location indicating it was open (including amended COVID-19 hours) and the website also.. Ensure that the location is open at the listed time, both on the web and at the physical location. If 24/7 RideShare is needed, it would be helpful to know that BEFORE having to be on the phone for 15 minutes to change the reservation type. Based on how long it took and the need to route to another location to get it, I canceled the equipment dolly I needed to get on with my rental.

William J. 
No se han enviado comentarios para esta ubicación.

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