Customer Reviews for Mill Haul Corp
(U-Haul Neighborhood Dealer)

1,045 reviews

2124 Mill Ave   East Flatbush, NY 11234
(Mills And Ave U)

(718) 251-3616

Location Hours

  • Mon: 8 am - 3 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(718) 251-3616

2124 Mill Ave
East Flatbush, NY 11234
(Mills And Ave U)

Services at this Location:

Location Hours

  • Mon: 8 am - 3 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Clarkendy M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELJOSEPH S. 
Rating:
5.0

Everything was super smooth . Thank you a looot🙏🤞

Etibar M. 
Rating:
4.0

Customer did not leave a comment.

BEVERLEYANATHE S. 
Rating:
5.0

I like that the vehicle that I wanted was available when I got there. I also like That it didn't take me long to rent it.

kalisha D. 
Rating:
5.0

Customer did not leave a comment.

DORYLLYOLANDE D. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
3.0

Maintain the trucks better. This has some transmission issues

Carol S. 
Rating:
5.0

Whoever had the truck last didn't sign it back in and I clicked online checkout so when I got there it said the truck wasn't available but the lot owner helped us a lot and got it all sorted out. He said the truck we checked out should be retired. If it wasn't for him we'd be fucked

Katherine F. 
Rating:
5.0

The whole experience was a breeze . I rented the uhaul literally last minute and the location was already closed so I was able to do everything via my mobile app. Instructions were so precise. Definitely recommend to others .

SANDRA G. 
Rating:
4.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Customer service representative behind the counter was great

DEVIN B. 
Rating:
2.0

Customer did not leave a comment.

Zoe W. 
Rating:
4.0

was disappointed that equipment reserved for was not only not in "van" as described in pick up instructions - it was UNAVAILABLE. Thank you

NECHAMAHDINA L. 
Rating:
1.0

Visited site to claim truck and advised I would return for in a couple hous. Agent agreed. Upon return find he gave it to "another customer with same reservation". BULLSHIT Had to drive to another location where pageant answered 12 phone calls while I waited for my paperwork. Then gives me a rolling wreck to drive. Entire experience was an outrage. Will only use U Haul again if they are the ONLY operator in a given area.

john G. 
Rating:
2.0

Did not ensure lights were working

VICTOR A. 
Rating:
5.0

This is my only go to location for U-Haul. I highly recommend. Very professional

Vladimir J. 
Rating:
5.0

Friendly

Zhong L. 
Rating:
5.0

Customer representative behind the counter was helpful and pleasant to see al with.

DEVIN B. 
Rating:
5.0

Very decent and professional

UGOCHUKWUO A. 
Rating:
5.0

Customer did not leave a comment.

Lynn C. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER F. 
Rating:
1.0

the man said if you don't like the service don't come back

Noel P. 
Rating:
5.0

Customer did not leave a comment.

Lali M. 
Rating:
4.0

Customer did not leave a comment.

Konstantin K. 
Rating:
5.0

Customer did not leave a comment.

Aron A. 
Rating:
4.0

Doesn't look to organize

Nelson D. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Abe F. 
Rating:
5.0

Had a wonderful experience with a very capable agent.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

GUYE B. 
Rating:
5.0

Staff was very helpful, efficient and friendly. Very easy and fast pick-up and drop-off process.

Elina G. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline F. 
Rating:
5.0

Location and service were great, I would continue Exactly as is ,customers appreciate good service and value quality equipment ready for pick up

raymond D. 
Rating:
4.0

Replace the woman who conducts check-in to pick up the truck.

JAYL G. 
Rating:
5.0

Customer did not leave a comment.

Andy W. 
Rating:
5.0

Customer did not leave a comment.

CYRILA F. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
3.0

Very sketchy location, I felt unsafe when dropping off the vehicle late at night. No lighting in lot. Also, there was some random items left in the truck.

SORA K. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYF B. 
Rating:
5.0

Customer did not leave a comment.

LUISF M. 
Rating:
5.0

Customer did not leave a comment.

Lev P. 
Rating:
5.0

Customer did not leave a comment.

JONATHANE H. 
Rating:
5.0

Customer did not leave a comment.

Eric C C. 
Rating:
4.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

They were very helpful answered all my questions would definitely recommend renting from them

thomas S. 
Rating:
5.0

this is the absolute BEST PLACE - the are friendly - polite - super helpful. I recommend this place to everyone!! Thank you so much Mill Ave Uhaul!!

MARYJANE M. 
Rating:
5.0

Customer did not leave a comment.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Yaron Z. 
Rating:
5.0

Everything was great. Keep up the good work at Mill Haul Corp.

Raymond C. 
Rating:
4.0

Great experience-- third time booking at this location.

ANTONIO U. 
Rating:
5.0

Customer did not leave a comment.

Allen S. 
Rating:
5.0

No improvements needed

Bonnie H. 
Rating:
5.0

Customer did not leave a comment.

Allen S. 
Rating:
5.0

Good service

abraham H. 
Rating:
4.0

Customer did not leave a comment.

Tristan G. 
Rating:
3.0

Great service . Vehicle was in good condition. Parking was a little congested with a shared parking with school bus company but didnt interfere with the process

Yvette W. 
Rating:
5.0

Customer did not leave a comment.

Shenell Joan D. 
Rating:
5.0

Owner was nice and very efficient.

JIM K. 
Rating:
5.0

This is the third time i rented this month the staff are very helpful and go over all details

Linda V. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
2.0

the lock box did not work so I could not access key, trucks in poor condition

michael S. 
Rating:
5.0

Wonderful experience person explain everything thru finding the right truck going over the price and safety of using the truck and return process will be renting again very soon

Linda V. 
Rating:
5.0

Customer did not leave a comment.

guy B. 
Rating:
5.0

Customer did not leave a comment.

kameela B. 
Rating:
3.0

Convenient location and the staff works hard and is courteous to patrons.

Natalie S. 
Rating:
4.0

Customer did not leave a comment.

Demetrios M. 
Rating:
4.0

Nice service the beautiful blonde with pretty eyes was very professional

SHELDONL T. 
Rating:
5.0

Customer did not leave a comment.

jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Roniann M. 
Rating:
5.0

Customer did not leave a comment.

Elisa F. 
Rating:
5.0

EXCELLENT LOCATION!!! CS representative polite and well trained give us all info we need and make easy the check out !

Arturo H. 
Rating:
5.0

Customer did not leave a comment.

Renaldo C. 
Rating:
1.0

They did not have the requested van at my selected location, and your phone service sent me to the farest location to pickup something I didn't asked for, all dirty and unsanitary. I had to spend more on Uber than your shitty service.

Luis M B. 
Rating:
4.0

Although the site is not the greatest and the truck I rented needed maintenance, the person who handled my rental was very friendly, helpful and courteous. For that primary reason, I was very pleased with this rental experience.

Ken B. 
Rating:
5.0

Customer did not leave a comment.

Keffrah B. 
Rating:
5.0

Customer did not leave a comment.

ANGIE R. 
Rating:
5.0

The young man that delivered the service was courteous and delivered his product in a. professional manner. Keep him on the job,

jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Corey W. 
Rating:
5.0

Customer did not leave a comment.

Shalamar J. 
Rating:
5.0

I went to this location after calling another location that was closer to my home. The location at Knapp Street was rude and unwilling to answer a few questions about the rental process. MILL AVENUE LOCATION WAS SO HELPFUL. THEY ANSWERED ALL QUESTIONS, WERE PROFESSIONAL AND COURTEOUS. I HIGHLY RECOMMEND THE MILL AVENUE LOCATION. CLEAN TRUCKS FAST SERVICE.

Catherine N. 
Rating:
5.0

By installing a canopy for the customers. It will provide a shade for them.

Harry D. 
Rating:
2.0

Poor customer service.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

alex M. 
Rating:
3.0

This was my first time at this location and it was fast and easy ... My check out person was very nice... My truck on the other hand was not running very good it felt like a transmission problem and their was heat coming from under the dash it was so hot I felt like my feet was burning ... As i was explaining these things to my check out lady she took the information down but didnt apologize or show any care for all the inconveniences and that turned my first time experience to a lower rating...

Anushka L. 
Rating:
3.0

The first to arrive should be the first to get served

Roykell P. 
Rating:
5.0

Need competent staff with out stress can deal more customers at one time to understand customers need ...

MUHAMMAD Z. 
Rating:
5.0

Very nice and covenant procedure to get a truck in minutes and totally accociated with online system to return after use.

MUHAMMAD Z. 
Rating:
4.0

Just a little tiff...I knew that I was returning the vehicle with about a gallon less gas than I recieved it. At $3.75 a gallon it was just more convenient for me to pay the money than stop at a gas station. I told the Uhaul guy that was processing my return that I was aware that I owed them about a gallon of gas and to just charge me. He started admonishing me in an argumentative tone, "Even a little under is no good, we charge you!" I repeated that I was aware and am completely willing to be charged for the gas...it was a really hot day, maybe the dude was just a little off due to the heat. If you use this location, just make sure and refill the tank to the amount you found it. Otherwise, I've been using this location for 5 years now without incident and never had an altercation.

ROSELYNT W. 
Rating:
3.0

Customer did not leave a comment.

Michele M. 
Rating:
5.0

A++ service

Sandra S. 
Rating:
5.0

Be more organized with booking (u haul in general)

Courtney A. 
Rating:
5.0

Customer did not leave a comment.

Viktor P. 
Rating:
4.0

Customer did not leave a comment.

PAULEDWARD N. 
Rating:
1.0

The lady who was there was not helpful at all. She was late and didn't acknowledge me. I had to call the 800 number to get help from one of their representatives. Never ever ever going there again.

Tashara M. 
Rating:
3.0

The checkout did not go smooth at all. There were issues with app that delayed my check in by about 40 minutes. Customer service was not all that helpful. I under the current circumstances there are precautions being taken. I almost cancelled my reservation due to this.

Stuart Y. 
Rating:
5.0

Customer did not leave a comment.

Malcolm B. 
Rating:
5.0

Customer did not leave a comment.

Chanel G. 
No reviews have been submitted for this location.

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