Customer Reviews for Milford BP
(Distribuidor de U-Haul del vecindario)

253 comentarios

1144 SR 131   Milford, OH 45150

(513) 334-4147

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 8 p. m.
Horario especial
  • 3/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(513) 334-4147

1144 SR 131
Milford, OH 45150

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 8 p. m.
Horario especial
  • 3/30/2022: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Trailer got issue on left light when i receive and they said i cannot exchange the trailer but only return then get a new contract. Hu?

GIN A. 
Clasificación:
5.0

Very friendly and professional

Cecil H. 
Clasificación:
5.0

Do NOT rent or return uhaul using the phone app....it's terrible....it is faster to rent from people....I had to call uhaul both times and was one the phone for almost an hour each time. The lock box for the keys was frozen..., it would accept the picture taken for the odometer and fuel meter...and was on hold for 30 minutes....terrible experience

Roel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

U-Haul did not have dolly in truck like previous Uhauls I have rented. Attendant inside BP was very friendly and helpful.

KYLE L. 
Clasificación:
5.0

Owner of the BP was excellent and helpful

Stephen R. 
Clasificación:
5.0

We have used this U-Haul location several times, they are always our first and only choice. Great customer service, always reliable. They do a great job from start to finish. ¡Gracias!

RICHARD S. 
Clasificación:
1.0

Customers treated poorly at the end of experience, the beginning is somewhat pleasurable. Until the man charges you $30(6 gallons of gas) when he clearly knows hes a scammer. I'm not the only one that has happened to. BEWARE!

MATTHEW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGET P. 
Clasificación:
5.0

I'll use this location again. They were great!

AMY A. 
Clasificación:
5.0

Great Service!!!

DUANE L. 
Clasificación:
5.0

Nada

KURT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN L. 
Clasificación:
3.0

Should be able to produce receipt upon request.

john A. 
Clasificación:
5.0

Nada

TERRY S. 
Clasificación:
5.0

Great service. Quickly hooked us up and got us on our way. Return was even quicker and totally hassle free. I highly recommend. Love the Sunday hours.

GREGORY W. 
Clasificación:
3.0

The experience at the physical location was really good and the lady at BP was super helpful. The digital experience sucked. There were way too many steps and I kept having to re-enter information I already provided. The performance was slow screen to screen and it got stuck on the payment page. The person on the online chat kept telling me to ‘refresh my screen' but I was on the Mobile app. I couldn't refresh. I ended up having to reboot my phone to make progress. Everything was fine once I had the truck but I spent 40 minutes at the pickup location when I reserved the truck weeks earlier.

Anderson M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS D. 
Clasificación:
5.0

Nice people! Took good care of us.

KENNETH W. 
Clasificación:
5.0

I requested a pick up truck. The $19.99 one. They put me in a box truck that was $29.99 per day. The pick up truck was there and available.

KARLA S. 
Clasificación:
5.0

Great service at both pickup and delivery. Thanks for being open late when I returned at 9:30 pm.

Rex G. 
Clasificación:
5.0

Great place

Sheena E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
3.0

My overall problem with the rental is that the mileage is OUT OF CONTROL!!!! I will try my best to avoid needing a uhaul in the future until the get a grip on the mileage cost !!! I was just running back and forth local to the pick up and drop off facility so I could keep mileage down and it cost more than the flipping truck !!!!!!! Very aggravating to sum it up and will try and make different arrangements next time to avoid this frustrating situation!!

THERESA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

Great Job. No wasted time. Use them everytime I need a trailer or equipment.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE L. 
Clasificación:
5.0

The guy running this location is super friendly and helpful!

CLAYTON M. 
Clasificación:
5.0

Really nice truck

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF B. 
Clasificación:
5.0

The dealer did a very good job of taking care of me. The eight hour rental was too tight of a time frame for me, so went with 24 hour rental. I did make it back in 10 hours, so I would suggest a 12 hour window as another option.

ROBERT W. 
Clasificación:
5.0

The gentleman who managed our rental was very friendly and helpful.

HERBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice M. 
Clasificación:
5.0

No issues at all. Great people to work with.

eric G. 
Clasificación:
5.0

Would be nice if the person renting the U-Hauls would be present instead of having to wait for him to arrive on each pick-up and drop-off..

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY U. 
Clasificación:
5.0

Uhaul needs to update to v-nose trailers.

BRUCE G. 
Clasificación:
3.0

The running lights on the trailer we're not working. It was the only covered 6 x 12 trailer available on my side of town. I had no choice but to use it. When we were returning on our trip to Louisville Kentucky when it got dark out I had to use my emergency flashers since the running lights were not working. Not a big deal and everything worked out but the trailer certainly looked like it had been rode hard and put up wet a few too many times.

DAVID P. 
Clasificación:
5.0

Excellent. Very friendly. Very accommodating.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
1.0

Worker was 30 minutes late and was not helpful when he finally showed up.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane P. 
Clasificación:
5.0

The staff was very professional and helpful.

BARBARA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

Chuck was very kind and helpful. Thank you!

SALLY M. 
Clasificación:
5.0

Great experience

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP H. 
Clasificación:
5.0

Great overall experience

DAVID J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW JAMES H. 
Clasificación:
5.0

Clean the cabs, the back was much cleaner than front.

SUE M. 
Clasificación:
5.0

Great customer service. Better than the Milford company store.

GEORGE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA F. 
Clasificación:
5.0

A good experience while maintained trailer

CAREN B. 
Clasificación:
5.0

This was probably the easiest U-Haul rental we have ever experienced. They did a great job, and we will definitely use them in the future. Thanks! Side Note- These days where it seems everything is still made more difficult or complicated in some way by residual Covid stuff, this experience wasn't at all. It was so refreshing to just conduct normal business. Much appreciated :)

RICHARD S. 
Clasificación:
5.0

They were very nice and helpful, I will recommend them to everyone. Thanks again, sincerely Norma Miracle

NORMA M. 
Clasificación:
5.0

Very happy with all of our rentals and treated very well. Look forward to dealing with you in the future for a long time.

DONNA C. 
Clasificación:
3.0

this site is just a gas station and the operator was of minimal help

DAVIDPAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAITANYA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
4.0

Friendly and professional.

DANIEL M. 
Clasificación:
5.0

Chuck was very helpful and very nice to deal with. Would recommend to anyone needing a rental.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN K. 
Clasificación:
5.0

Outstanding! Worked with me on a last minute schedule during a holiday weekend. I also needed the truck longer than expected. Called them, they said no problem.

DENISE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEIL W. 
Clasificación:
5.0

The right rear wheel on the dolly needed air. We loaded the car and stopped at a local tire dealer to inflate. No problem at all. Excellent rental experience

MICHAEL DUANE S. 
Clasificación:
5.0

Nice job thank you.

DANIEL S. 
Clasificación:
5.0

Excellent service. I made a mistake online with dates fo pickup and this location fixed it so no delay in pickup. Return was very easy also as they did everything very quickly. I recommend this site for fast and friendly service with extended hours of operation than other sites.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER L. 
Clasificación:
4.0

Make sure the battery is in good condition. It was 90 degrees. We loaded the truck and got in anxious for air conditioning. The truck would not start. Dead battery. We called the roadside assistance number. Kept getting message go to uhaul.com/help for faster service. Sat on hold about 20 minutes until someone finally answered. Same thing happened after unloading the truck.

TERESA B. 
Clasificación:
5.0

was a great experience, was very friendly and quick, will be back if ever needed again. thanks

PATRICK C. 
Clasificación:
5.0

I can't believe that you guys have such little hooks on your safety chains - I've never seen such small hooks. I had to drive to Home Depot to get a turnbuckle so I could hook your chain to my hitch. Extremely frustrating and very time-consuming. I have to wonder if other rental companies present such difficulties

DENNIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISABELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

Extremely helpful staff and close to home. I would rent here again without hesitation.

MELODY C. 
Clasificación:
5.0

Very professional thank you very much

Rocky W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
2.0

Was completely overpriced - was not disclosed the cost.

Karen W. 
Clasificación:
5.0

The people made it perfect in every way!

JOHN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

Service was excellent

PAMELA T. 
No se han enviado comentarios para esta ubicación.

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