Extremely easy to set my rental time for pick up, and very lenient on drop offTodd L.
Customer Reviews for Friends Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Tim J.
I thought I was only being charged $20 and they charged me for milles even though us was only 30 miles it cost me !55. Won't do that again!!!Kimberly V.
The lady working on this date was very professional and helpful. I very much appreciated her assistance! ¡Gracias!Eric C.
El cliente no dejó un comentario.Megan H.
Nothing Chuck and his wife are awesome.Rick H.
Nothing great customer service at this locationClint B.
El cliente no dejó un comentario.Jon P.
Great service, quick access and good experienceAntoinette R.
El cliente no dejó un comentario.Roger S.
El cliente no dejó un comentario.David O.
El cliente no dejó un comentario.Richard M.
The employees were exceptionally helpful and very polite. Appreciated their patience and kindness. This was a very emotional move for my young very Sick and disabled daughter and your staff was just so nice. It's been extremely challenging time. Gracias.tawana S.
The truck was rather dirty, it didn't have any windshield washer spray.Robert R.
El cliente no dejó un comentario.Stanley F.
El cliente no dejó un comentario.Rick R.
Hands down the best experience I have had at a Uhaul.Macgregor D.
They were super nice and helpful. Will definitely use this location againShauna F.
El cliente no dejó un comentario.Amanda B.
El cliente no dejó un comentario.Duane L.
El cliente no dejó un comentario.Gilbert T.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Farrel A.
El cliente no dejó un comentario.Janelle R.
El cliente no dejó un comentario.Paige E.
I can't say enough good things about the place I rented from extremely helpful and made sure I knew how to operate the equipment I rented very well pleasedJohn W.
No improvements needed. Great service!Ralph G.
Friendly and efficient service.meera R.
Excellent service. Owner listened to my needs and made adjustments to accommodate. Would definately rent from this location again.Mark F.
I had to clean the truck before I could put my furniture in there. The manager didn't even sweep the truck out. Worst truck I've ever seenCathi D.
Being at a gas station made it super simple to refill the truck before dropping offKimberly T.
El cliente no dejó un comentario.Emily P.
El cliente no dejó un comentario.Gerald F.
The gentleman who helped us was kind and friendly. He made sure that we checked the trailer and was concerned that the equipment was functioning before we left. Thank you for expert assistance.Tonya S.
El cliente no dejó un comentario.Todd W.
El cliente no dejó un comentario.THOMAS W.
Passenger side mirror needs some adjustment. Chaitanya was excellent, friendly and efficient. Highly recommend this operation.Rex L.
El cliente no dejó un comentario.Jordon T.
I have been a uhaul customer for awhile..(ask Earl Williams in Sharonville).. I will never use your company again..when a member of your team becomes physical with a customer..then charge the customer for avoiding the confrontation??? You're priorities are misplaced..I will not be scorned,then physical contact by a member of your team..or ANYONE'S team for that matter ...good luck with that clownDavid H.
El cliente no dejó un comentario.Mike D.
El cliente no dejó un comentario.Jim K.
El cliente no dejó un comentario.Alexander B.
Quick and seamless.Sean J.
Very good to work with!Dave D.
El cliente no dejó un comentario.Mike D.
El cliente no dejó un comentario.Tayla C.
Thank goodness for this location in Milford. The man who assisted me also provided the furniture dolly I couldn't get in Akron. The location also helped me change my drop off. Everything about this location made my life easier.JAMES S.
El cliente no dejó un comentario.Brad W.
El cliente no dejó un comentario.Sonya H.
El cliente no dejó un comentario.David K.
The gent whom helped us did not tell us we needed to be back by a certain time even when we asked. both he and the woman behind the counters said we can bring back the truck anytime. We were charged for a late fee. The truck was not very clean but it worked for what we needed Overall the location is supper convenient and wit the help of the employees we were able to complete the check in and check out processEric A.
Dropped off after hours. Easy access for parking. Didn't go inside.Phillip D.
Was charged for four gallons of fuel, paid for fuel at the same location the truck was dropped off, was also charged a cleaning fee, was nonsense, seeming as i was the previous customer to rent the exact same truck. Tried to explain it to owner but he told me to call U-Haul. When I looked at the Google reviews it was obvious this is a themeBrandon S.
El cliente no dejó un comentario.RHONDA G.
El cliente no dejó un comentario.Amy D.
Great customer service and friendly.Robert H.
El cliente no dejó un comentario.susan L.
El cliente no dejó un comentario.Michael Z.
Everyone was very helpful and friendly. We've rented from this location a few times and will do so if there is a need in the future.DUSTY I.
Very easy to drop off the trailer, proprietor was very nice.Mark W.
El cliente no dejó un comentario.Latoya J.
El cliente no dejó un comentario.Kim N.
El cliente no dejó un comentario.STEVEN P.
The BP attendant and the uhaul employee were both very kind and knowledgeable, would definitely recommend this location!Anna R.
El cliente no dejó un comentario.Scott Z.
Owners are great! Helped me with my online checkin when I was clearly frustrated. Good people.Jeffrey B.
I always use this location when I can - it is well run & never any problems.Nicholas B.
I was very pleased with the local U-Haul manager, his operation and the trailer. Attempting to work with corporate and its website was a nightmare, however. They quoted $260 and $125 for exactly the same trailer and trip, and ignored every attempt to get an answer as to why. No callback as promised, no response to my submitted questions - completely ghosted for a month. I cancelled everything and started over with the local guy. Great from that point forward.GREGG G.
Everything was just how I wanted it. Perfectly satisfied.Robert G.
Great customer service!Jon W.
Excellent customer service and quick check out! They went out of the way and accommodated my last minute travel plans change to ensure I got the one way uhaul a day earlier than originally booked. Highly professional and put customer first!Natalie C.
Great customer service, the equipment was in a good working condition. They went our of the way to accommodate my one way request on a short notice. Highly recommend!Natalya C.
El cliente no dejó un comentario.Marcia R.
It's not the location I have an issue with, it's the vehicle. The uhaul did not have a ramp. So I paid extra to rent dollies but could not push the equipment up into the truck. That left me and my daughters trying to get appliances like washers and dryers into the vehicle by lifting them.Joan S.
El cliente no dejó un comentario.Micah T.
Nothing. Everything was perfect.John M.
Great experience. Very friendly Uhaul dealer ! Will rent from this dealer again.Michael S.
El cliente no dejó un comentario.kim N.
Very nice guyJULIO A.
El cliente no dejó un comentario.ROBERT S.
Major mileage variance. Drove the truck for 3 miles a day while mine was in repair shop. Had it for 15 days. they claim I drove it 740 miles. Addition to the 3 mile 130 miles. Well aware of the mileage charge. Rented a truck October last year exactly same purpose check that mileage contract. Dispute charges with credit card Co. waiting on a manager from Uhaul to call.Robert T.
El cliente no dejó un comentario.Edwin M.
El cliente no dejó un comentario.Timothy P.
El cliente no dejó un comentario.Kevin P.
Got charged for all the miles EVEN trying to find air for the left rear tire. Dash notice low tire. Too expensive to go with uhaul anymore. I'll get a home depot truck next time. No mileage charge.David C.
Very nice to work with.Martin F.
I have nothing but good to say about the location, but the self pick-up by app needs improving. Was very hard to figure out and had to go inside to get assistance,Mark Z.
El cliente no dejó un comentario.Antonia R.
El cliente no dejó un comentario.Donna H.
There were three of us that showed up for a truck, one with no reservation, but all of us were treated well and it was not a long wait. Staff was VERY helpful and informative.Richard W.
El cliente no dejó un comentario.Brian D.
Great people, friendly and well organized. Truck was clean and very nice! Great experience. Great Job!robert S.
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.Jason J.
El cliente no dejó un comentario.Bryan J.
it was perfect!KATHY D.
El cliente no dejó un comentario.Jeff A.