Customer Reviews for Miles Holdings Ltd
(U-Haul Neighborhood Dealer)

72 reviews

204 Main St   Lewisporte, NL A0G3A0

(709) 535-2983

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: 12 pm–4 pm
Special Operating Hours
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed

Services at this Location:

Contact Us

(709) 535-2983

204 Main St
Lewisporte, NL A0G3A0

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–5 pm
  • Sun: 12 pm–4 pm
Special Operating Hours
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome service couldn’t be any better

Patsy Bennett 
Rating:
5.0

Customer did not leave a comment.

Amanda SNOW 
Rating:
1.0

There was no person available when I selected that option as opposed to mobile pick up. Couldn't help me over the phone, so Miles Holding passed me off to someone not even in the general area. They were not helpful and negligent in the entire experience. Would never recommend. I waited an extra hour just trying to get ahold of someone to pick up my truck. Horrible and awful experience.

Jacob Earle 
Rating:
2.0

Icy parking lot unsafe to walk Tires balding on truck and low air so had to be refilled Back of truck needed to be swept out very dirty with garbage left in it No trolley available to rent upon arrival despite being assured there were trollies to rent Location doesn't take Visa debit..only credit card

Andrea Mullett 
Rating:
3.0

They were not well informed there sent me to a drop off location where there as not been one for at least 4 years

doreen white 
Rating:
2.0

Customer did not leave a comment.

Elizabeth Mcneal 
Rating:
5.0

Customer did not leave a comment.

DARREN ROBINSON 
Rating:
3.0

This guy didn’t even come outside.

Keith Edison 
Rating:
5.0

Customer did not leave a comment.

wayne noble 
Rating:
5.0

Great customer service. The Kenmount location should take some notes from these people.

Paul Loder 
Rating:
5.0

Friendly courteous staff,, no problems

Gregory C J Frampton 
Rating:
5.0

Customer did not leave a comment.

Jackie Lush 
Rating:
5.0

Everything at the location was great!!! Even when we were called about changes, we were well taken care of. Thank you!

Anne Marie Keefe 
Rating:
2.0

Was told he was closing and would put thru return for same say dropped off. Never did but thru extra charges. What is that

Rita Fitzgerald 
Rating:
5.0

Customer did not leave a comment.

lewisporte intermediate 
Rating:
5.0

Absolutely nothing it was perfect. Thanks so much for everything....

Gayle Foss 
Rating:
1.0

Booked rental from Gander Newfoundland, had to drive 40 minutes away to pick it up. Should have been Uhaul's responsibility to have vehicle at location of booking. Truck box was not cleaned out, had broken glass, nails and wood in it. There were all season tires on this vehicle that had no tread left to them which made the 3.5 hr drive to drop off location very dangerous. Truck was all over the road, steering it was very hard. I could not go anymore than 50kms per hour on the TransCanada Highway, which was impeding the flow of the traffic behind me. Headlights on highbeam had the same power as daytime running lights. Had to get my partner to go ahead of me and use the lights from my personal vehicle as a guide to see on the highway. This vehicle was definitely not maintained to meet road standards for Newfoundland in the winter. This experience was horrible, felt like I was driving a death trap.

lorne maxwell 
Rating:
5.0

Great service very helpful

Winston Regular 
Rating:
4.0

Could use better fucking tires

Nicholina Gould 
Rating:
5.0

Customer did not leave a comment.

Corey Hart 
Rating:
4.0

Customer did not leave a comment.

mike mcgrath 
Rating:
4.0

Customer did not leave a comment.

William Guy 
Rating:
5.0

I have no complaints. Serve was awesome

Nancy Sheppard 
Rating:
5.0

Customer did not leave a comment.

Brian Freake 
Rating:
5.0

I think it’s easier to pick up the machine with a full tank of fuel and return it the same.

Edward Earle 
Rating:
4.0

Customer did not leave a comment.

tim langdon 
Rating:
3.0

Customer did not leave a comment.

Earl Pippy 
Rating:
3.0

There was a mix up with the pick up time. One of the employees was a bit unprofessional when they called. Said she had things todo and sounded annoyed that we made a mix up with the time.

roy brenton 
Rating:
5.0

The lady working there was very friendly and helpful.

Darren Norman 
Rating:
5.0

Customer did not leave a comment.

Derrick Bath 
Rating:
5.0

Customer did not leave a comment.

Vicki Maynard 
Rating:
5.0

Customer did not leave a comment.

ross jenkins 
Rating:
1.0

A warning to potential customers: Make sure the truck is clean. Make sure tires aren’t leaking air before you take the truck. The low air warning was present on the display inside the vehicle, how could that be missed? Answer: it was never checked. I had to take the truck to a local garage and have the valve stem replaced. I was at the mercy of a mechanic who thankfully agreed to work past 5pm on a Friday. If I didn’t get the tire fixed I wouldn’t have been able to do my move. Uhaul manager did not help at all or process my refund to this day. Be careful, it’s your life at risk, not theirs.

Robert Dean 
Rating:
5.0

Customer did not leave a comment.

Don Philpott 
Rating:
5.0

Customer did not leave a comment.

Lyndon Rentz 
Rating:
5.0

Everything was even better than expected.

Eli Hann 
Rating:
3.0

The personnel was somewhat helpful.

henry flight 
Rating:
5.0

Customer did not leave a comment.

INEZ V JENKINS 
Rating:
5.0

Customer did not leave a comment.

Mack Sutton 
Rating:
5.0

Customer did not leave a comment.

PETER A BOYD 
Rating:
5.0

Customer did not leave a comment.

ROBERT M HAMLYN 
Rating:
5.0

Customer did not leave a comment.

WILLIAM MARTIN STAGG 
Rating:
5.0

My experience at this location was extravagant, I intend on returning

CHRIS COLLINS 
Rating:
4.0

Customer did not leave a comment.

WILLIAM REX HIBBS 
Rating:
5.0

Customer did not leave a comment.

GREGORY HERBERT NOEL 
Rating:
2.0

Vehicle was in poor condition. Bald tire , leaking exhaust. Drivers door seal falling off. If I didn’t need it and was stuck I would have refused it. However made it from Lewisporte to Halifax NS.

WILLIAM MCBURNEY 
Rating:
4.0

Customer did not leave a comment.

leonard glines 
Rating:
5.0

Customer did not leave a comment.

barry lambert 
Rating:
5.0

Service was great

Nadine northcotte 
Rating:
5.0

Extremely pleasant to deal with Needed a new front tire and problem was dealt with in a timely manner Thank you 😊

Alec Noftall 
Rating:
5.0

more drop off locations should be like this one

Andrew Pickett 
Rating:
5.0

We did not see anything that needed improvement,, Except gas mileage!!!

Gregory C J Frampton 
Rating:
4.0

Customer did not leave a comment.

Barry ROLFE 
Rating:
2.0

The rate i was given when i booked on line and when we arrived at the please was different he charged $80.38 when I was quoted $24.95 plus $10 for insurance plus tax! WHATS HIS PROBLEM He wouldn't give us the trailer if we didn't pay the $80.38 and I had arrangements made to pick up stuff we dropped off the next day. I AM OWED MY MONEY BACK

MICHAEL JENKINS 
Rating:
5.0

A pick-up time was scheduled for my convenience. The U-Haul representative assisted in hooking up the tow dolly and assuring everything was road ready.

WILLIAM G MATCHEM 
Rating:
5.0

Customer did not leave a comment.

ken kirby 
Rating:
2.0

Customer did not leave a comment.

Tyler Hawkins 
Rating:
5.0

Customer did not leave a comment.

SEAN FRANCIS RUMBOLDT 
Rating:
5.0

There’s trailer are heavy 6/12 they should have jacks on the front hitch

GEORGE LEON HANNEM 
Rating:
5.0

Customer did not leave a comment.

JANET GAIL ELLIOTT 
Rating:
5.0

Customer did not leave a comment.

Darcy Chambers 
Rating:
5.0

Customer did not leave a comment.

WYCLIFFE GORDEN WHITE 
Rating:
4.0

Excellent, personal service.

WARREN THOMAS WILLIAMS 
Rating:
5.0

Excellent service here.

Tracy Dougall 
Rating:
5.0

all was first class

KEVIN R OSMOND 
Rating:
4.0

Customer did not leave a comment.

AUSTIN PECKFORD 
Rating:
5.0

Just make sure to ask what you need to know beforehand. I did and the communication was really good with the local operators of U-Haul service in Lewisporte. Thank you 😊 for your diligence to get me what I needed at a short notice.

KATHY SAUNDERS 
Rating:
3.0

Customer did not leave a comment.

DENNIS A MANUEL 
Rating:
5.0

Your equipment was perfect for my move.

BRIAN P PEDDLE 
Rating:
5.0

Customer did not leave a comment.

Brian Allen 
Rating:
5.0

Alan in Lewisporte had everthing under control. Very nice person to do business with. Nice personality for dealing with people. I give him 10 out of 10.

BRIAN ALLEN 
Rating:
5.0

Customer did not leave a comment.

WILLIS burt 
No reviews have been submitted for this location.

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