Customer Reviews for Milam Automotive
(U-Haul Neighborhood Dealer)

136 reviews

1300 Greenwood Rd   Laurens, SC 29360

(864) 766-4073

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed

Services at this Location:

Contact Us

(864) 766-4073

1300 Greenwood Rd
Laurens, SC 29360

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They really went above to satisfy me in any way they could. I appreciate that and I will use them again if i need to.

Pamila Mcdaniels 
Rating:
5.0

Customer did not leave a comment.

PEGGY BASCHE 
Rating:
1.0

Customer did not leave a comment.

JADAYAS MOSES 
Rating:
2.0

At least have someone inspect the equipment between rentals. It smelled like smoke and my daughter found a bunch of cigarette butts under the seat when we stopped. Ugh.

Rebecca Brown 
Rating:
4.0

Customer did not leave a comment.

CHARLES FORTNEY 
Rating:
2.0

The truck looked like a dump inside it was bad food a razor blades cig buts and the small was bad I spent two hrs cleaning it out

Durward Maddox 
Rating:
5.0

Customer did not leave a comment.

MARQUIST ELLIS 
Rating:
5.0

Very well run operation! Easy check in and out. Equipment clean and easy to use. Will definitely call them again when needed.

Alan Prince 
Rating:
5.0

The truck was great but it has a noise for the breaks it got to me a little. But over all it's a very nice place and friendly.

RICKY BOUCHILLON 
Rating:
5.0

Customer did not leave a comment.

george thomas 
Rating:
5.0

Fast quick service

Teddy Terry 
Rating:
1.0

the uhaul app was poor with connection and I had to call.

Joshua Kerr 
Rating:
5.0

Customer did not leave a comment.

William Taylor 
Rating:
1.0

This was not the location that I selected when I booked the truck. U-Haul changed the location making the return process very difficult. I would not have chosen this location. I chose a different location because it would have been much more convenient. I would not recommend U-Haul to anyone.

Frederick Nugent 
Rating:
5.0

Great job

candice hanson 
Rating:
5.0

Excellent service couldn't ask for any better

Tonya Holloway 
Rating:
3.0

No drop box had to come when opened to turn key in.

Ted Allen 
Rating:
4.0

Customer did not leave a comment.

Judith Davis 
Rating:
5.0

Customer did not leave a comment.

Toby Toler 
Rating:
5.0

The person came out to meet me when I drove up and he parked the trailer for me. He was friendly and I was in and out in 5 minutes. Very good service.

hugh stone 
Rating:
4.0

Thank you.

Vitaliy Minayev 
Rating:
1.0

No drop box

Jesse Bennett 
Rating:
5.0

Customer did not leave a comment.

Susan West 
Rating:
5.0

Brian was very pleasant and professional in getting us signed out with the truck . Would highly recommend using this location for anyone needing to rent a uhaul

brian stimman 
Rating:
5.0

Customer did not leave a comment.

Wayne Shores 
Rating:
5.0

Customer did not leave a comment.

Chip Cooper 
Rating:
5.0

Customer did not leave a comment.

BRUCE ROARICK 
Rating:
5.0

Customer did not leave a comment.

Cal Bedenbaugh 
Rating:
4.0

Always available when I need a truck good customer service will definitely rent again

DAVID JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Steven Shotts 
Rating:
5.0

Efficient and quick. Staff was very friendly

Marcia Cleveland 
Rating:
5.0

Customer did not leave a comment.

GARY JONES 
Rating:
5.0

Very good service. In our discussion of what I was using the trailer for, I decided the one I originally wanted was to small. I rented the next size up. This resulted in saving time, fuel and money. Thank you for your outstanding customer service!

Joel Leland 
Rating:
3.0

I ordered appliance dolly and one was not furnished for me.

Denah Moon 
Rating:
5.0

Customer did not leave a comment.

glory attaway 
Rating:
5.0

All personnel very helpf ul and friendly.

THOMAS STRANGE 
Rating:
5.0

The best customer service ever!

Christephanie Stroud 
Rating:
5.0

Customer did not leave a comment.

Wendy Espinal 
Rating:
5.0

I was trying to rent a 10 ft truck but none was available in my area. Your team went out of their way to find me a truck. It was a bigger truck but still was able to get the move done. Thanks for old the extra work you all did to help me out.

DAVID JOHNSON 
Rating:
5.0

Customer did not leave a comment.

DON BRYSON 
Rating:
5.0

Everything was great!

Ronald Thomason 
Rating:
1.0

There is only a fourth a tank of gas in the truck. I was sent to the wrong location by the email that was sent the second time which was an updated email for when I changed the pick up day. Lost an hour of my day because no one explain this 24/7 process. The locks are garbage there should be another way to do this the locks don’t turn as smoothly as they should so while trying to put the password in the letters won’t move made it very difficult. The password that was sent to my phone I went to put it into the lock and it was already sitting on the password so I guess anyone could’ve come by and unlock the trailer and just taking the truck. Even dropping it off was a pain I am done with 24/7 and I am done with U-Haul it was the most unpleasant of all the most unpleasant U-Haul experiences I have had. I want to say that Erma ( I hope I got her name right) the uhaul rep was the only pleasant part of this experience she was able to help me through a phone call that I made.

Eman Bickley 
Rating:
5.0

Customer did not leave a comment.

Eugene Douglass 
Rating:
5.0

Customer did not leave a comment.

Virginia Starnes 
Rating:
2.0

Needs to be renovation..seedy area

KELLY BALDWIN 
Rating:
5.0

Nothing. The whole process was quick and easy, and the staff was professional and helpful. Would definitely use them again!

Thomas Cox 
Rating:
5.0

Very good to deal with!

WILLIAM SMITH 
Rating:
5.0

Milam automotive the staff was super nice very helpful very professional. I would definitely use them again.

Vickie choice 
Rating:
5.0

Great service, helpful, respectful, and overall great men.

Smemika Smiley 
Rating:
5.0

Customer did not leave a comment.

Frank Shealy 
Rating:
5.0

Very nice guy. Great customer service

Donald Hardnett 
Rating:
2.0

Customer did not leave a comment.

James Strange 
Rating:
5.0

None. Great and friendly staff

Kristi Scott 
Rating:
3.0

Customer did not leave a comment.

Deborah Waldrop 
Rating:
5.0

Customer did not leave a comment.

Amy Burnett 
Rating:
5.0

Superior customer service. I have rented trucks several times with Milam Automotive and every time the truck has been clean and well maintained.

Leslie Sadowski 
Rating:
2.0

Customer did not leave a comment.

Kenneth Richards 
Rating:
5.0

Customer did not leave a comment.

Sehanna Ramdhani 
Rating:
5.0

Customer did not leave a comment.

James Campbell 
Rating:
3.0

Air conditioner did not work. Worst 7 hour drive ever!

Jim Eppley 
Rating:
4.0

Customer did not leave a comment.

Shonna Buazard 
Rating:
1.0

Customer did not leave a comment.

David Watt 
Rating:
2.0

Customer did not leave a comment.

April Thomas 
Rating:
5.0

Brian at this location was exceptional at his job

calvin Thomas 
Rating:
5.0

Nothing...excellent customer service!

kathleen rokicki 
Rating:
5.0

Customer did not leave a comment.

john ivy 
Rating:
5.0

No improvments needed.

Joseph Cantrell 
Rating:
5.0

Customer did not leave a comment.

gary murphy 
Rating:
5.0

Customer did not leave a comment.

Rachel Parsons Wells 
Rating:
5.0

Customer did not leave a comment.

Deborah Pope 
Rating:
5.0

Customer did not leave a comment.

garry Dunham 
Rating:
2.0

Have people at your locations for reservations. This place wasn't here for the 4pm reservation. But the other locations weren't either. Hi tech automotive should be fired

Matthew Boutot 
Rating:
5.0

Excellent customer service. Excellent equipment. Super simple and easy to use. A perfect first experience and would recommend them to absolutely anyone.

Tyler Steele 
Rating:
5.0

Customer did not leave a comment.

Terry Banks 
Rating:
4.0

Had to use an alternate drop off. They were very helpful

Charles Roberts 
Rating:
5.0

Customer did not leave a comment.

Grady Spoone 
Rating:
3.0

Not customer friendly

Jefferson White 
Rating:
5.0

Very happy with results. Would seek them out again.

Janice Hicks 
Rating:
5.0

Customer did not leave a comment.

ANGELA PRIDGEN 
Rating:
5.0

Customer did not leave a comment.

Gloria Gaines 
Rating:
3.0

Not really a welcoming environment. The gentleman that helped me was nice.

Sasha Cotton 
Rating:
5.0

Great helpful experience!!!

MARK COKER 
Rating:
5.0

Customer did not leave a comment.

CHARLES BRIGHT 
Rating:
4.0

Customer did not leave a comment.

Harry Orr 
Rating:
5.0

Customer did not leave a comment.

CASSIE HILL 
Rating:
4.0

None needed at this time.Did a great job.

caroline epps 
Rating:
3.0

Customer did not leave a comment.

Travis Willis 
Rating:
3.0

Truck need some repairs. 2nd time a uhaul vendor charged me for fuel when the vehicle was refueled to or above the amount at pickup. This also happened last month at drop off location in Clinton, SC. Clearly indicated on both the return amount is grater on the return receipts.

Kelly Gumina 
Rating:
5.0

Customer did not leave a comment.

Darryl Cruz 
Rating:
5.0

excellent transaction!

ROY RAMAGE 
Rating:
5.0

Customer did not leave a comment.

William Burk 
Rating:
3.0

Reservation for pick up was 8:00 AM . However this business does not open until 8:30 AM . This made me late for my move .

Thomas Sawyer 
Rating:
5.0

Customer did not leave a comment.

Mary Kennemore 
Rating:
5.0

Great Place Great Folks !!

WESLEY VANVLIET 
Rating:
5.0

Customer did not leave a comment.

JAMES JACOBS 
Rating:
3.0

I selected my pick up time on the website at 8am and arrived at the pick up location by 8am. I was not impressed by the fact that I was told the man who deals with the Uhals "doesn't get to work until around 8:30," and then the guy rolled in around 8:40. If that location isn't able to pick up at 8am please don't have that time posted on the website.

Nicholas Glick 
Rating:
5.0

Customer did not leave a comment.

Don Revis 
Rating:
3.0

Customer did not leave a comment.

KEN BAILEY 
Rating:
4.0

The Uhaul we had leaked from the rain in the front right windshield and the back mid way my mattresses got wet

anita taylor 
Rating:
5.0

no improvement necessary

Anne Reed 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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