Comentarios de los clientes para Mikes Lube and Clean

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mikes Lube and Clean

Clasificación general:

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Alvon S.
Clasificación:

El cliente no dejó un comentario.

Andre P.
Clasificación:

El cliente no dejó un comentario.

Rhonda L.
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El cliente no dejó un comentario.

Tami K.
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El cliente no dejó un comentario.

Amber B.
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Have a cargo van 😅 but other then that the truck was great and got the job done. The staff at Mike's lube and clean were great to deal with as well.

ashley D.
Clasificación:

Check Tires carefully before your trip. We blew one of the tandem tires 15 min from our house. Roadside was fairly quick to come replace the tire.

Jake T.
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Absolutely terrible experience never again.

Janina C.
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El cliente no dejó un comentario.

Eugene T.
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Nothing at all. Staff was very friendly and professional

Arthur H.
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El cliente no dejó un comentario.

Gheri Q.
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They had the truck I was looking for and the price was good for what I needed.

Leonard H.
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El cliente no dejó un comentario.

Art P.
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they took to long waited just about hr to get rental

Robert S.
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Good service, nice people!

Patrick W.
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El cliente no dejó un comentario.

boyd V.
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El cliente no dejó un comentario.

Mike S.
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El cliente no dejó un comentario.

Irene S.
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El cliente no dejó un comentario.

Cory J.
Clasificación:

UHaul needs to find a better solution for delivering on the right size equipment that was ordered. It is extremely tough for people who are depending on larger size equipment to receive a call the day before being notified that it is not available. Especially when there are flights involved to another city for the pick up.

Daniel R.
Clasificación:

We were billed an extra day along with insurance eventhough it was Sunday and he said we could have it longer cuz he said I don't do Sunday...so we kept it for 6 extra hrs approx but of course got billed an extra 50 bucks eventhough he said it was okay

Sasha S.
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El cliente no dejó un comentario.

Kelli M.
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El cliente no dejó un comentario.

jim W.
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Service guy noticed the wiring on the trailer was frayed and replaced it.

JERRY L.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Jaime D.
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Great customer service !

Larry B.
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El cliente no dejó un comentario.

Olubukola M.
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Phil came to the rescue in sorting out the tech issues around the online app! I think that was helpful.

TERRANCE P.
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El cliente no dejó un comentario.

William A.
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One tire on the unit was very low on tread.

John K.
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Put accurate estimates online. Every time I go to rent a U-Haul I never pay what I was quoted online it's always more.

Alex B.
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This is the best U-Haul rental location in Grande Prairie. Professional and honest company and staff, the two most critical components when dealing with this type of service.

JAIMe D.
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Wonderful service ! Super helpful

Johanne B.
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I'm very happy with the help and understanding that you provided me with given all the issues (not u-haul related) that I had with my move...thanks a million you guys are awesome!!

John D.
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U-Haul s fuel Payback program for trucks with Less than quarter tank is SHIT

Jarett J.
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The guy handling the uhaul was rude and unprofessional. Complained about my credit card which I've used 1 year ago to book woth no problems. Told me I couldn't have my 24 hours I booked for because for one, he was late arriving to my pickup and two he didn't want to be back for 3pm which was my scheduled return time because "it wasn't worth his time". Disgusting lobby for waiting for the guy who, did I mention he was late. Will never use this location for pick up again, instead I will call and make sure I can pick up from another location in town. What an absolute joke this experience was im furious this guy shouldn't be a dealer for shit on a stick.

Donna F.
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El cliente no dejó un comentario.

ROBERT F.
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The online checkin was terrible. Very confusing. Thank God Mike showed up to smooth out the transaction. Won't be renting again unless a person is there to check me in.

James L.
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El cliente no dejó un comentario.

Mike H.
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El cliente no dejó un comentario.

Judi H.
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I was very pleased with the prompt courteous service I received at this location.

Susanne L.
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El cliente no dejó un comentario.

Phil M.
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Amazing service

Carmilla B.
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I phoned like three places that rent uhauls and not one person told me about renting online but glad I figured it out myself as it was far better and easier

WILLIAM D.
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the smell of the van is disgusting and the car seat is dirty, the only good is they are accommodating people.

BARRY S.
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Phil's team was amazing as always. I have done business with Phil for over 20 years.

Calvin P.
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El cliente no dejó un comentario.

Nicholas U.
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Charged a fee even though I brought it back early with the contract in the drop . Attendant had a very bad attitude aswell and made the process undesirable compared to any other U-Haul dealer

Norma G.
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I was surprised at how easy it was to rent a vehicle for our quick move. The truck was smooth running and the radio top notch. We had a lovely drive to BC to pick up my daughter and her things; the whole experience was easy on us. I am definitely going to use this place if I decide to move in the future.

Michelle B.
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I arrived for my pick-up at my scheduled time but my U-Haul van was not even on site. They told me it would be back in an hour. I waited an hour - it was still not back. I only got the van three hours later. The van smelled really bad (the workers acknowledged this as well).

Reg D.
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I will be going back there for sure

Annette P.
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The people at this location were very friendly and helpful. All our car washes will be done there in the future because of their good attitude.

Troy B.
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El cliente no dejó un comentario.

GOLDA S.
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Incredible service... very friendly and helpful staff!!

leroy H.
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Rude, extremely rude, no customer ethics, felt a sense of racism. Never will i go to this location again.

RHonda L.
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El cliente no dejó un comentario.

Karim I.
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The Grande Peairie UHaul team! Cheers! Karim

hillaman N.
Clasificación:

No that I know of.

Joseph G.
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El cliente no dejó un comentario.

Kodi M.
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received a quote for 250$ CND and when I picked up the triler it jumped to 752$CND I want compation

Patricia L.
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El cliente no dejó un comentario.

Micah A.
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El cliente no dejó un comentario.

MICRO C.
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El cliente no dejó un comentario.

LYLA C.
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Two words Rude and Racist

Alain J.
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El cliente no dejó un comentario.

Colleen C.
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Drop off after hours on Sunday, November 24th.

kurtis T.
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First the location and the contact center don't talk. I called and let the store know I was running late. 45 min later the contact center called asking if I still wanted the truck Second when I went to pick up the truck they needed 2 extra contacts above me. I don't give people's information unless I have their permission so I needed to make calls while waiting to get my truck Thirdly I was told I could pay cash. When I came back to return the truck, the business was open but “the one guy who does it was not there”. Very inconvenient

SYDNEY L.
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Staff working were not familiar with UHaul portion of the business at all, but did help with unhooking the trailer and parking it.

COREY B.
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Work on tour reservations system.

Terrance C.
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I was mislead on the website as to the cost of the trailer, I was held up with paper work and check ins even though I did the express check in, the maintenance of the trailer was poor ratchet straps would not stay tight and the driver rear tail lamp would not illumate only signal light was working, dropping off the trailer was unprofessional as it was not checked in and I received a phone call as to why I had not returned the trailer 3 days later.

Mark R.
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El cliente no dejó un comentario.

BillieAnne G.
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Thanks everything was fast I needed an extra day to unload and they hooked me up nicely. Thank you again

Norman H.
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I rented the trailer to go to Campbell River BC, there is at least one u haul proprietor in this town, you made me take the trailer to Courtenay, 100kms out of my way. I do not work for you but I have worked for both Discount and Budget, neither of those companies would have made me go out of my way without compensation. The gentleman at the Courtenay office was excellent but your company has a lot to be desired.

dickson D.
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El cliente no dejó un comentario.

Gavin Y.
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The lady upstairs in the office is a gem Everyone else miserable Also tire pressure warning light and front cameras have errors But did the job

crystal D.
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El cliente no dejó un comentario.

Jeff G.
Clasificación:

Booked a car dolly the night before on website, guaranteed reservation or money back it said. Went to pick it up next day at rentco where I booked it, not there. Had to travel to mikes lube and get one there. Wasn't a big deal but took extra time and delayed my plans and no mention of the money back guarantee.

Shawn C.
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El cliente no dejó un comentario.

Darcy H.
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Excellent service

Mike B.
Clasificación:

I was not impress with UHaul. Not only did they cancel my equipment and give me pick up, to only get the owner of Mikes Lube to come down on his day off to help us. took an hr on hold to get a manager at uhaul to transfer us to a 26 foot trailer that was sitting there that could have been rented to us in the first place instead of the pick up. I can say we by far the worst service yet

KAYLAN D.
Clasificación:

Truck wasn't washed, but interior was clean. After pretripping unit prior to leaving the oil was extremely low. Had to add 6L of oil and it brought it up to the 3/4 mark. Which was in the safe zone of the stick. The people were great to deal with. Affordable prices. Truck overall was great. Just needs some love IE: fluids and a wash.

Barry P.
Clasificación:

Vehicle seemed well maintained however it could have used a wash on the outside and wipe down on the inside before we took it. We cleaned it ourselves with lysol wipes and it was dirty.

Peter S.
Clasificación:

El cliente no dejó un comentario.

Erin R.
Clasificación:

The truck barley made it to Calgary

Melina R.
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El cliente no dejó un comentario.

Arnie S.
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Tires on vehicle were nearly bald causing a rougher ride than one would expect

Kevin B.
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Very Accommodating. I had originally booked a smaller trailer, when I saw the size I asked to change to a larger one and was easily accommodated.

AMBER G.
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El cliente no dejó un comentario.

Mikala W.
Clasificación:

Please don't have the individual tell you that your credit card will not be charged and then charge your credit card for no reason.

Jamie H.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

Elizabeth C.
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El cliente no dejó un comentario.

STEVEN S.
Clasificación:

All good

Kent M.
Clasificación:

Top notch

Randy F.
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El cliente no dejó un comentario.

Keri L.
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El cliente no dejó un comentario.

shelley H.
Clasificación:

Agent at drop off location imposed a late fee when the unit was in fact returned within the time specified in contract. Had to contact uhaul directly to get charge reversed. This agent was trying to make extra money by "ripping off" this customer. Telephone agent at 1-800-Go- Uhaul was extremely helpful.

Doug R.
Clasificación:

Was ok

Paul P.
Clasificación:

El cliente no dejó un comentario.

Cassandra S.
Clasificación:

El cliente no dejó un comentario.

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