Customer Reviews for Midwest Sandbags
(U-Haul Neighborhood Dealer)

200 reviews

2727 Industrial Pkwy   Elkhart, IN 46516

(574) 584-3237

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(574) 584-3237

2727 Industrial Pkwy
Elkhart, IN 46516

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep doing what you’re doing

David Adams 
Rating:
2.0

Customer did not leave a comment.

edna smith 
Rating:
3.0

Customer did not leave a comment.

salvador mares 
Rating:
3.0

Customer did not leave a comment.

Wayne Stine 
Rating:
5.0

No improvement needed

Mark Wespinter 
Rating:
4.0

Customer did not leave a comment.

Jeff Carter 
Rating:
5.0

Customer did not leave a comment.

Kameron Glass 
Rating:
4.0

Told them I might not get trailer back until Sunday 12/17. Your company started contacting me 12/16, wondering where the trailer was and another family was waiting to use it!!! What a line of BS!!! Will not rent again from UHaul!! B

Douglas Gray 
Rating:
5.0

Customer did not leave a comment.

daniel thompson 
Rating:
5.0

Everything was great, would be hard to improve the service.

daniel thompson 
Rating:
5.0

Customer did not leave a comment.

Dean Lambright 
Rating:
5.0

This location has been used by my family many times,always friendly and professional. Trucks are always cleaned and well maintained.

Tammy Thalheimer 
Rating:
4.0

Customer did not leave a comment.

David Mercer 
Rating:
5.0

Awesome every time

Richard Irish 
Rating:
5.0

This wasn’t the location’s fault, but the truck died on me while running errands and I lost some valuable time because of the engine failure. I do not fault the location for this, but UHaul has been my go-to choice for truck rental. I am reconsidering this due to the mechanical failure.

Christopher Judson 
Rating:
5.0

Awesome

Richard Irish 
Rating:
4.0

Customer did not leave a comment.

Dennis Thorpe 
Rating:
2.0

Ordered an enclosed trailer online well in advance, to be picked up one mile from my home. Online instructed me to pick up an hour away instead. Cancelled the order and called customer service. I was told that all of the trailers at my local location were spoken for. My reservation was made for a location 20 minutes away, which I accepted. When I arrived, the only thing available was an open trailer, which was not what I had reserved originally. Having no choice, we took it. Also note that there were enclosed trailers all weekend sitting at the location 1 mile from my home.

Michael Jones 
Rating:
5.0

Customer did not leave a comment.

David Hicks 
Rating:
3.0

The truck had close to 140K miles and the transmission shifting from the lower gears felt almost like whiplash not matter if you started slow or fast.

Kim Miller 
Rating:
5.0

Customer did not leave a comment.

daisy Lewis 
Rating:
3.0

Customer did not leave a comment.

Steven Vedder 
Rating:
5.0

Customer did not leave a comment.

De Shawn Barnes 
Rating:
5.0

The lady was very kind and amicable, she explained everything in details and was very respectful. Definitely recommend this location. If ever need it again will go here for service.

edgar balderas 
Rating:
2.0

Customer did not leave a comment.

Nikolas Rizor 
Rating:
5.0

Customer did not leave a comment.

Barry Blosser 
Rating:
5.0

Customer did not leave a comment.

dougless sagarsee 
Rating:
5.0

My only comments are that the location is not on a main road, but because it is in an industrial park, it was not difficult to find. The employee checking me in and out was knowledgeable, professional and friendly.

kent schwob 
Rating:
2.0

The location itself looked abandoned with overgrown weeds. The lady who checked us out was really nice. The 26’ truck had the check engine light on and the door broke off the track due to no maintenance. Please see ticket 2711045. It caused us to have to pay our movers another hour.

Adam Coleman 
Rating:
5.0

Customer did not leave a comment.

Catina King 
Rating:
5.0

Customer did not leave a comment.

Sarah Smurr 
Rating:
4.0

Customer did not leave a comment.

Lori Carpenter 
Rating:
5.0

Customer did not leave a comment.

Michael Hanley 
Rating:
4.0

Personnel and equipment were great. Only negative was I was told that I had to purchase insurance for $8 per day for the 6' x 12' trailer with fold down ramp which I declined when I placed the order on line.

David Mercer 
Rating:
5.0

Customer did not leave a comment.

Adolfo Nunez 
Rating:
5.0

The owner of this location was very helpful.

kelly custer 
Rating:
5.0

Customer did not leave a comment.

BRIAN ZIMMERLE 
Rating:
2.0

Low oil level, high gas price, rental prices too much, bad shock, smell inside

Walter Candus Griffin 
Rating:
3.0

Its not about the location, i rent a 10” that was 19.95 plus mile on 0.99 and i only used 20 miles son my bill it was supposed to be around 40 and you guys charhe ne 80 something.

Carlos Mejia 
Rating:
5.0

Just keep up the good customer service that you have. I appreciate doing business with your company. Thank You, Angela

Angela Riley 
Rating:
5.0

Customer did not leave a comment.

Steve Zimmerman 
Rating:
5.0

Customer did not leave a comment.

Brittany Johnson 
Rating:
5.0

Wonderful people!

Anne Mitchell 
Rating:
5.0

Customer did not leave a comment.

Chasity Shelley 
Rating:
4.0

Customer did not leave a comment.

Elver A Ruiz Saucedo 
Rating:
5.0

Customer did not leave a comment.

Karlwin Taylor 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH KINNEY 
Rating:
5.0

Customer did not leave a comment.

Justin McGinnis 
Rating:
5.0

Customer did not leave a comment.

Steve Zimmerman 
Rating:
5.0

Customer did not leave a comment.

Milton Bonbrager 
Rating:
5.0

Staff was very friendly and made renting hasslefree

Racheal Bower 
Rating:
1.0

Picked up and was not told I need to take a picture of the odometer. At dropoff I was charged for over 190 extra miles because the employees here had entered the wrong mileage at pickup. TAKE PICTURES OF THE ODOMETER or you will be ripped off.

Peter Durfey 
Rating:
5.0

Customer did not leave a comment.

Marcos Cosme 
Rating:
5.0

Customer did not leave a comment.

Mark Diener 
Rating:
5.0

Customer did not leave a comment.

Jessica Whitworth 
Rating:
5.0

Great experience

Bernard Voll 
Rating:
5.0

Angela Vega was very professional and helpful. Five stars!

Scott Hashberger 
Rating:
5.0

Super easy to reserve, pick up and return. Dane was extremely helpful. He was even willing to help me out after hours. Great service.

Dianne Vida 
Rating:
4.0

Friendly

Ervin Almodovar 
Rating:
5.0

Equipment was in rough but serviceable shape.Totally NOT the fault of the pick up location.They were helpful and friendly. Equipment was clean. Great place to pick up your rental.

Eric Hapner 
Rating:
5.0

Customer did not leave a comment.

Christopher Devore 
Rating:
5.0

Customer did not leave a comment.

Jeff Bonta 
Rating:
4.0

Customer did not leave a comment.

BILL MINTER 
Rating:
5.0

Customer did not leave a comment.

amberly leer 
Rating:
5.0

Customer did not leave a comment.

Thomas Self 
Rating:
4.0

Have newer equipment, nothing was wrong but the truck did show signs of transmission wear at every startup from a dead stop.

RICHARD BAILEY 
Rating:
5.0

Customer did not leave a comment.

Robert Wilson 
Rating:
5.0

Customer did not leave a comment.

Steve Zimmerman 
Rating:
5.0

Very good

Jerry Adkins 
Rating:
5.0

Only concern is when you pick up the truck when it's very close to empty. Be great to have at least quarter tank.

Steven Jarvis 
Rating:
5.0

Nothing to improve, everything was handled professionally and promptly. Very friendly and accommodating. Thank you!

Sherri Voelkert 
Rating:
5.0

Nothing at all great service!

Sebastian Defevers 
Rating:
5.0

Customer did not leave a comment.

Michael Hoffman 
Rating:
5.0

Everything was good.

Jackie Hostetler 
Rating:
5.0

Maintain proper functioning of the side mirrors. Clean the interior of the trucks. I had to play with the steering wheel every time to start the truck. Your office manager is beyond excellent!!!!

Janette Walters 
Rating:
5.0

Grease the door tracks so that old ladies, such as myself, can open and close them.

Janette Walters 
Rating:
5.0

Customer did not leave a comment.

Nicole Beals 
Rating:
5.0

Customer did not leave a comment.

Arthur Ickes 
Rating:
5.0

The people there was friendly and I was in and out of their in no time I will definitely go to this location next time I need Uhaul JimDeavers

james Deavers 
Rating:
4.0

Customer did not leave a comment.

john skibbe 
Rating:
1.0

Rented me a trailer per my requested needs and then after driving 7 hours to pick up the pickup truck the trailer was to short.

RONALD KOELNDORFER 
Rating:
5.0

Customer did not leave a comment.

Steve Catalino 
Rating:
3.0

Customer did not leave a comment.

christopher norborg 
Rating:
4.0

had trouble with on-line return. Phone call wait of over 30 minutes. On-line chat was not helpful

Mike Schuelke 
Rating:
5.0

Customer did not leave a comment.

Lavern Schwartz 
Rating:
5.0

This was the newest/nicest trailer I have ever rented. Thank you.

ROBERT GEORGE DUNLOP 
Rating:
5.0

Customer did not leave a comment.

Arthur Ickes 
Rating:
5.0

Nothing the owner Laura was very professional and polite.

Cindy Okolo 
Rating:
1.0

I submitted my reservation for in person pickup(meeting with a representative) about a week ahead of time. Apparently they changed it to the DIY pickup and no one called me. Their website and a sign on the door says every day open 8am to noon. We waited around for 30 minutes figuring they were running late. I had to call uhaul directly and they walked me through downloading the app and doing the self service pick up. Overall, this cost me an hour and I had to pay my movers an extra $100 for standing around doing nothing since it took longer to get the truck and they were waiting. My wife and I are NOT happy. Had they called us to tell us the office wasn't going to be manned, we could have gotten in and out and been more prepared.

Justin Jenkins 
Rating:
4.0

Customer did not leave a comment.

Blake Backus 
Rating:
5.0

Customer did not leave a comment.

Jacob Wirt 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER TEDESCHI 
Rating:
5.0

The attendant was superb. very friendly and very helpful!!

Peter Ercoli 
Rating:
5.0

Customer did not leave a comment.

adrian byers 
Rating:
4.0

Customer did not leave a comment.

McKayla Rose 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Cason 
Rating:
5.0

Customer did not leave a comment.

Sheila Rhodes 
Rating:
5.0

Customer did not leave a comment.

ROBERT MARKOVICS 
Rating:
4.0

Customer did not leave a comment.

DANIEL HANSON 
Rating:
5.0

Everything went very smoothly as planned! Great service! Thank you!

Gary Chamberlin 
No reviews have been submitted for this location.

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