Smooth p/u and return process. Friendly staff.
Larry R.
Customer Reviews for Midwest Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I would work on how the gasoline refill reimbursement system is applied. That needs work.
Carol T.My dollys were not with my truck although I paid for them.
Cassidy G.Good dealership. Good experience.
John K.The gas was almost completely empty when I first got the truck. It would be nice to make sure there is enough gas in a truck before it is rented out. I was in a hurry and had to stop to get gas before i drove very far.
Angela C.We had not issue returning the truck. The parking lot was large, area was clean and drop box was easy to find.
Mike M.Gas tank was said to be full but the needle was not close to touching the F. I didn't notice until I was driving out of the lot. Not a big deal, but maybe whoever does the final check for mileage, etc. should actually sit in the driver's seat instead of popping a head in the door. Gas is getting expensive these days.
George G.nothing I can think of.
C W.Excellent.
Patrick M.I had a great experience!
Tricia O.I have rented U-Haul here twice both times great experience
RACHAEL G.I am calling today I was over charged 60.00 for fuel and went to location and was told I needed to call uhaul
ABE V.No changes. Great experience.
MELANIE B.Toni was very pleasant and helpful.
JAMES C.Upon pickup, we had to wait over 30 minutes to get the truck due to the internet being down. As I understand this is something that cannot be helped, it was unfortunate this occurred as we were on a struck schedule.
TAMMI N.Did not go inside, self drop off using the drop box.
DOUGLAS S.My location got moved around by UHaul for pick up and ended up here. Staff person at front desk was curt. I would not use this vendor again based on my experience.
Stephanie B.Make sure the windshield is clean. It was not drivable
PETER F.Bad service at mesa Az for drop off
AHMAD G.Not charge someone am extra day when it was NOT warranted. Ill be leaving a google review as well, as I am a google "tour guide" and have over 1 million views on my reviews. Have fun
Eric M.The customer service was awful, unfriendly and never smiled. Did even get a thank you, just we are closed this Saturday, Sunday and Monday. I have used uhaul several times. Usually someone comes out and inspects the truck to confirm the truck is not damaged before leaving the parking lot. I asked the two girls if the needed to come with me to inspect and the answer was, “go ahead, “I have already looked at the truck.†Second, the inside of the truck leaked water in to the front part and my mattress is roughed. Customer service was on the spot to help and I am in contact with insurance company. The uhaul on Creasy Rd and S.R. 26, is where I ordered the truck. That location is on the ball.
ANNETTE R.Staff was very friendly and professional in helping us out in renting truck and auto transport. Additionally Lafayette (IN) helped us to make auto transport to be connected safely for our long road trip from West Lafayette (IN) to Melbourne (FL). Many questions were answered to reduce anxiety in all three locations in Lafayette/West Lafayette/Midwest Rental (IN).
Pankaj S.Staff at Midwest provided terrific assistance
Pankaj S.Everything was perfect. Online setup/check-in/drop off. Easy peezy and worth every dime.
Joel H.Get tour damn website to upload pictures. Not spool endlessly while completing application or return.
KEVIN O.