Customer Reviews for Midwest Motor Company
(U-Haul Neighborhood Dealer)

37 reviews

505 N Range Line Rd   Joplin, MO 64801

(417) 553-4262

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(417) 553-4262

505 N Range Line Rd
Joplin, MO 64801

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I was afraid the tow dolly would get stolen. No way to lock it up. Took pictures and hoped for the best.

Debbie Sutherland 
Rating:
3.0

Customer did not leave a comment.

Georgina Smith 
Rating:
5.0

Customer did not leave a comment.

Teresa BLAIR 
Rating:
5.0

It was all I needed to get job done I always rent from U haul and send my friends family there also

Tim Bruce 
Rating:
5.0

Customer did not leave a comment.

Alan Pringle 
Rating:
3.0

The cab of truck had something spilled on the floor appeared to be a ice cream drink of some sort. The main guy at Midwest motor company was 45 min late even after my courtesy call informing him of my arrival time, he was not at the pickup site at scheduled time. His lateness forced me to miss my scheduled appointment being 5pm !!! All I got was a weak “I’m sorry”.

Phio Paack 
Rating:
5.0

Please take into account the miles of the trip I was given 413 miles for a 420 mile trip and had to drive to the other side of Dallas so that was a major inconvenience when trying to return the truck

Deja Johnson 
Rating:
5.0

Kevin, James, and Bill were all amazing! Got the job done in great time! They were friendly and very respectful. Could not have asked for a better experience with a group of movers. Thank you for all of the hard work you put in, so we did not have to. 10/10 Fantastic Job!

Robert Buchanan 
Rating:
3.0

Lot was small and very small and hard to get to and very difficult to place the dolly where they wanted it

JOHN Koss 
Rating:
3.0

Customer did not leave a comment.

RONALD NICHOLS 
Rating:
5.0

Customer did not leave a comment.

Samantha Cerra 
Rating:
3.0

The equipment was damaged but usable. The system was down so we could not pick it up right away. They forgot to do the return the same day and I had to call them because uhaul sent me a notice several days later that I had not returned the equipment. I received a receipt confirmation one week later.

Susan Murdock 
Rating:
3.0

Customer did not leave a comment.

Wes Henderson 
Rating:
5.0

Customer did not leave a comment.

Bruce rhodes 
Rating:
4.0

Customer did not leave a comment.

KELSEY VEITH 
Rating:
3.0

The easiness of check in and check out with app is not. It was too long of process not user friendly and app easiness and mistakes kept me at both locations longer then needed

Michael Thompson 
Rating:
5.0

Customer did not leave a comment.

ELUM JAMES 
Rating:
5.0

Excellent customer service. Very professional and courteous. A little better communication between your different levels of support while being transferred (such as to a higher level supervisor to handle an issue) would be great, since I had to explain myself multiple times. However, overall, I’m very pleased with you guys. I appreciate your prompt and friendly attendance to my situation, and professionalism in getting me swiftly dealt with. Thank you!

Zac Zamora 
Rating:
3.0

the truck was completely filthy period the cab was full of dog hair and saliva or urine. I had to clean it prior to even using the vehicle period the back of the vehicle was completely filthy as well with white dust all over the place which coated my belongings and was very frustrating to have to clean up afterwards.

lisa Swain 
Rating:
5.0

The vehicle smelled like cigarette smoke.

MARTHA ZUSTIAK 
Rating:
3.0

The bed of the truck was dirty when we picked it and we had to sweep it out before using

kate stauffer 
Rating:
5.0

Customer did not leave a comment.

Sarah Fullerton 
Rating:
3.0

The 6 x 12 trailer i rented has a leak near the rear door.. My belingungs that where near the spot was soaked from the rain. I am highly disappointed.

Melissa Adams 
Rating:
5.0

Customer did not leave a comment.

Andrew Little 
Rating:
5.0

Customer did not leave a comment.

Kimberly Switzer 
Rating:
5.0

Customer did not leave a comment.

Jaimelynn Thorne 
Rating:
4.0

Customer did not leave a comment.

Jeremiah Davis 
Rating:
5.0

Fast.and Friendly service and it let us make one trip thanks uhaul Steve lawson

steve lawson 
Rating:
5.0

Customer did not leave a comment.

Richard Ptak 
Rating:
4.0

Customer did not leave a comment.

SHIRLEY LIPHAM 
Rating:
5.0

Customer did not leave a comment.

tom berry 
Rating:
5.0

Customer did not leave a comment.

melinda cook 
Rating:
4.0

Customer did not leave a comment.

Jon Minney 
Rating:
5.0

Customer did not leave a comment.

Kathy Johnsey 
Rating:
4.0

No issues with the location. They were great. Only issue was a general issue with Uhaul. I had trouble finding a location through the website that had a 6x12 cargo trailer that was actually open on a Saturday. Eventually I had to call the main Uhaul store in Joplin to locate one.

Jeremy Sacksteder 
Rating:
3.0

Customer did not leave a comment.

Wesley Eckols 
Rating:
5.0

Excellent customer service. Very nice guys. Very clean and up to date location

ryan huff 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top