Comentarios del cliente para Midway Storage II

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Midway Storage II

Grado total:

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Katrina L. en

Grado:

Called to see if I could keep the truck I was currently in for another day and was rudely told that I needed to bring the truck back in, I would no longer do business with the way I was talked to, I called this morning around 9:30 and the women I spoke to was no help and very rude

Michelle C. en

Grado:

El cliente no dejó un comentario.

ERIBERTA A. en

Grado:

El cliente no dejó un comentario.

Maryellen A. en

Grado:

El cliente no dejó un comentario.

KENNETH P. en

Grado:

El cliente no dejó un comentario.

Bernice N. en

Grado:

No improvement needed. Everything was excellent. I have no complaints. This company is the ONE I go to for all my uhaul rentals. Lady at THE front desk was very PLEASANT, knowledgeable and professional. Love doing my business HERE.

Romaona S. en

Grado:

El cliente no dejó un comentario.

marian W. en

Grado:

YOU SAID THAT WE DENT THE BUMPER WHICH IS NOT TRUE. YOU CHARGE MY CREDIT CARD 160.00 I AM VERY UPSET ABOUT WHAT YOU DID. IN THE FUTURE I WILL TAKE PICTURE OF THE WHOLE VAN, GOING AND COMING. I WILL NOT TRUST THE GIRL ON THE INSIDE OF THE STORE. SHE DID NOT EVEN GO OUTSIDE TO LOOK AT THE VAN WITH US. THIS IS A VERY POOR POLICY.

Cordairo C. en

Grado:

El cliente no dejó un comentario.

Tracey M. en

Grado:

The young ladies were very helpful! ! ! Storage Facility is well maintained !

Patricia W. en

Grado:

El cliente no dejó un comentario.

RON S. en

Grado:

El cliente no dejó un comentario.

Nelson C. en

Grado:

El cliente no dejó un comentario.

Keren B. en

Grado:

El cliente no dejó un comentario.

Gennifer B. en

Grado:

The girl (stop leaving that lady ALONE, a man needs to he around for heavy equipment assistance) at the office was so friendly and helpful. THANK YOU !! Made our move SMOOOOTH

Brianna B. en

Grado:

El cliente no dejó un comentario.

Luis G S. en

Grado:

Excelente servicio, muy atentos y profesionales, 100% recomendable.

Cassandra W. en

Grado:

El cliente no dejó un comentario.

melvin j. en

Grado:

Good price, decent storage

yolanda J. en

Grado:

Was giving a location to drop off thats not a uhaul facility drop off!! Truck has been at that location for 5days! Run around trying to locate truck. After getting voice mail looking for the truck! I actually had to miss a day of work trying to figure out where the truck was & why the location hadn't returned it or log it in!! Terrible experience would never rent at location again...

Deborah P. en

Grado:

El cliente no dejó un comentario.

daniel M. en

Grado:

El cliente no dejó un comentario.

Patrick N. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

tanya H. en

Grado:

El cliente no dejó un comentario.

DREASHIKA B. en

Grado:

El cliente no dejó un comentario.

DAVID S. en

Grado:

El cliente no dejó un comentario.

Lance H. en

Grado:

Smooth and drama free.

SALLY C. en

Grado:

Excellent service hope the price per mile is a bit better

kamese R. en

Grado:

The young woman was totally rude and disrespectful towards me. I claimed I used 23.5 miles . I only used 20 miles. She told me to remove myself from her office. When I asked for corporate phone number. I will never recommend anyone at that particular location.

Donevette E. en

Grado:

The Service was great, thank you so much for everything

NEISHAH D. en

Grado:

Great service and awesome area. I actually moved out on 12/28/18.

DENISE B. en

Grado:

Very pleased!

Jim E. en

Grado:

El cliente no dejó un comentario.

Cassandra A. en

Grado:

El cliente no dejó un comentario.

Nieshah D. en

Grado:

I absolutely loved renting from Midway. They're very professional and caring.

DONALD A. en

Grado:

El cliente no dejó un comentario.

Jamale B. en

Grado:

El cliente no dejó un comentario.

GABRIELA L. en

Grado:

I had a great experience with them!

shavon S. en

Grado:

El cliente no dejó un comentario.

Lashaunya D. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

A portion of the panel near the gas pedal was loose and would catch on my foot.

asia H. en

Grado:

El cliente no dejó un comentario.

James K. en

Grado:

Nobody came out to help hook up trailer to vehicle. We took insurance and glad we did because there was damage we would have had to pay for that had to be on the trailer when we picked it up. We had no problems or accident to cause this damage on our trip with uhaul. Also pick up address changed made pick up very inconvenient when we actually had a phone confirmation on the best address for our needs. Unprofessional

Lissie R. en

Grado:

El cliente no dejó un comentario.

rhonda S. en

Grado:

El cliente no dejó un comentario.

Nieshah D. en

Grado:

El cliente no dejó un comentario.

gregory W. en

Grado:

Nothing but I would like to add that the young lady at that location that assisted me was great!

Kimberly B. en

Grado:

El cliente no dejó un comentario.

Dorothy J. en

Grado:

Everything was great .nothing needs to be improved.

LEONARD J. en

Grado:

El cliente no dejó un comentario.

charles D. en

Grado:

El cliente no dejó un comentario.

Kimberley H. en

Grado:

El cliente no dejó un comentario.

SHERRISE M. en

Grado:

I really like the prices for teach storage space. Also, I like the location.

Catrina H. en

Grado:

Great customer service... very informative and friendly

seth P. en

Grado:

El cliente no dejó un comentario.

Karen B. en

Grado:

El cliente no dejó un comentario.

BEVERLY H. en

Grado:

No improvements needed. Excellent experience and excellent customer service. If I ever need to rent with UHaul again, this will be my 1st location choice. Thank you for everything!

Michael C. en

Grado:

Everything was perfect. The sale Lady was so helpful to make sure our movie was ok.

Emmanuel T. en

Grado:

El cliente no dejó un comentario.

Melanie M. en

Grado:

Love this place very helpful on a last minute emergency. I definitely will come here if I need to move again

Annette J. en

Grado:

I return hour early with u-haul but had to un-load items into storage unit. Was on property during return time but she said the truck had to be empty at time of pick-up. That's not right but she gave me a grace period of 15 minutes which i just made it.

Wanda C. en

Grado:

You are awesome don’t make any changes. My total experience was excellent from your service representatives to the ladies at the desk. This is how a company should be run!!!!! And I came back three times within a week.

Wanda C. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

Very helpful staff.

Stephen G. en

Grado:

El cliente no dejó un comentario.

Wanda C. en

Grado:

El cliente no dejó un comentario.

Latoya J. en

Grado:

El cliente no dejó un comentario.

Joy R. en

Grado:

El cliente no dejó un comentario.

Desaray A. en

Grado:

El cliente no dejó un comentario.

Therrell M. en

Grado:

El cliente no dejó un comentario.

Adolfo R. en

Grado:

El cliente no dejó un comentario.

Eduardo C. en

Grado:

El cliente no dejó un comentario.

Brown storage G. en

Grado:

The girls in the office made my move very easy and the rental process was super quick.

Crescencio G. en

Grado:

El cliente no dejó un comentario.

cheryl R. en

Grado:

Not. Overcharging. Customers. Within. The. Same. DaY Another. Day. Fee. Only If. Keep going. Truck. Afterwards. Mid nite. Not. Charging. Customers. More. Only. When Using. Same. Pickup And. Drop off. Location.

Cheyana J. en

Grado:

El cliente no dejó un comentario.

orenthia H. en

Grado:

El cliente no dejó un comentario.

KIYANA G. en

Grado:

Midway storage has made my reservation set so easy and the representative was so friendly and courtesy.

JOSE D. en

Grado:

Check the drive shaft w a mechanic , feal like is mekin wear son from the u - join, to prevent of a accident, I'm a mecanic but I didn't checked ,

Kaeden C. en

Grado:

El cliente no dejó un comentario.

Bernice N. en

Grado:

I have no complaints

Emily L. en

Grado:

I arrived after the location was closed, but there were plenty of spots for me to drop off the truck. The instructions on where to place the keys were clear.

James S. en

Grado:

El cliente no dejó un comentario.

DeAnna T. en

Grado:

El cliente no dejó un comentario.

Kamal S. en

Grado:

Very friendly and professional staff. You are doing great.

Patricia A. en

Grado:

El cliente no dejó un comentario.

Jovan T. en

Grado:

I brought they truck back on full and I only used 16 miles out of 50 and I had my receipt from the gas station I went to but I was still charged a gas fee

Christopher L. en

Grado:

When I picked up the truck, the clerk was combative and argumentative. She was unhelpful and before finishing with me, started to help another customer without asking me to wait. When I took possession of the truck, the clerk refused to do a walk-around inspection with me. When I asked her to do a walk-around inspection, she said no, and then proceeded to tell me that if didn't like it, I could surrender the truck and leave. The window on the truck was left open and rain wet the entire driver side of the truck. The driver's seat was soaking wet from the rain. Before I had a chance to remove my car from the facility, the clerk told to move my car or she would have it towed. When I asked, the clerk refused to give me her name. The roof on the truck leaked and my furniture became wet from the rain that day. Overall, it was the worst truck rental experience I have every had. Next time, either Penske or Budget will get my first call.

Rachel S. en

Grado:

Make reservation closer to customers home. I moved to 162th and markham and had to drive to 135th just to get a truck. Ridiculous! Then just to get to the counter to be told I had to get charged for 50 miles never heard of such crap! Very disappointed with uhaul. Lady was kinda rude to customers that work in there young Mexican type girl ..

Donald R. en

Grado:

El cliente no dejó un comentario.

LEO G. en

Grado:

Friendly staff, very clean inside.

Julius F. en

Grado:

El cliente no dejó un comentario.

Laurela W. en

Grado:

The truck I rented struggled. Seemed like it needed to be serviced.

ANNETTE B. en

Grado:

El cliente no dejó un comentario.

RONALD F. en

Grado:

Nothing.

SHEILA W. en

Grado:

GM! I didn't get the 2 young ladies names but they were very friendly & polite yesterday 9/16 when I rented the truck thank you ladies & uhaul

Linda W. en

Grado:

I had no problem every thing was great.

Josefina A. en

Grado:

Great and fat service all around! Great job!

Leon H. en

Grado:

The uhaul facility failed to inspect the vehicle gas mileage with us. And once made to our destination which was 2 miles away, we realized the gas mileage wasn't what was stated in the contracts after driving only 8 miles, we had to put 13 gallons of gas to take the gas mileage back to what was in the contract. I will never use Uhaul again! After speaking with someone to share our experience and request an refund for the $40 of gas that was put in. They denied our request.

Tonya S. en

Grado:

El cliente no dejó un comentario.

Neal G. en

Grado:

El cliente no dejó un comentario.

carla S. en

Grado:

El cliente no dejó un comentario.

TOMMY P. en

Grado:

Had a little mix-up at first but Akiera with Customer Service handled the situation effectively and kindly. Well done

Lonnie I. en

Grado:

I initially made the reservation but had to change the date so I called the main Uhaul number and the representative made me a new reservation; however, she forgot to include the dolly. I called the Blue Island location thinking that they forgot to give it to me but they figured out what happened. When I returned the truck, the person that checked the truck back in was amazing. Her customer service skills were impeccable. She accommodated up for the inconvenience without me having to ask. She is a class act!

Donnamarie C. en

Grado:

They were helpful letting me know that a vehicle was available closer to my home. I was able to walk home from the rental site.

Allen M. en

Grado:

very professional & nice .great

Zachary R. en

Grado:

El cliente no dejó un comentario.

brian L. en

Grado:

El cliente no dejó un comentario.