El cliente no dejó un comentario.JOSHUA K.
Customer Reviews for Midway Rental
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything about it was very nice, thank you so much!DWIGHT G.
El cliente no dejó un comentario.Brad K.
The trailer was reserved over two weeks prior to pickup. It was to be picked up in Albia but was not at the pick up location. I had to drive 2 hours, each way to pick up the trailer that I reserved over two weeks prior. I don't think that is acceptable. I'm not happy with the service that I received.Brett B.
El cliente no dejó un comentario.Paul N.
No one there to check in . Over charged us $20 for an extra day, when returned it on time, in the morning at 10 am Had to drive over 30 minutes to return it when there where closer locations. Btw we are in our 70's and my husband hurt his back trying to lift the trailer off the hitch.DAVID G.
No one there. Again different location than originally requested... this place was a $40 Uber ride away!Karen H.
El cliente no dejó un comentario.Chad C.
El cliente no dejó un comentario.Jill H.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.Jonathon N.
Fast, friendly & efficient. I appreciate the online check- in process!LAVERNE L.
Work on your rules for renting a dolly. A jeep Wrangler can be pulled with a Dolly if the transfer case is in neutral.KARL B.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.Kent L.
This location is easy to access and customer service is excellent. I would recommend using this location again.Arthur R.
Great place and location! Very helpful!Julia K.
El cliente no dejó un comentario.Dawn S.
I dropped off after business hours. U-Haul traffic control called me mid-afternoon and informed me I had to drop off my trailer about 30 minutes further away from my destination. U-Haul self return app did not work (couldn't verify my location) so I had to call.TIMOTHY E.
I was rerouted right before dropping off my trailer. We had planned a week in advance where we would pickup and drop off the trailer. We had to drive 45 minutes out of our way. I don't see why this happens when planning trips one to two weeks in advance.Sarah D.
My friends had a terrible time returning vehicle. First of all, I reserved Iowa City but they overbooked and needed to drive 15 miles the wrong way. It said East drop off after hours but they couldn't get in with access code or find key drop off.Colleen M.
El cliente no dejó un comentario.Linda N.
Just what I needed and easy to use.ROBERT L.
El cliente no dejó un comentario.HAROLD L.
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Michelle B.
I selected a different location when reserving my trailer but was informed about 48 hours before my pickup time that I would actually need to go to this location. Also I was called a couple days later informing me that my drop off location needed to change as well because the one I selected reached capactity. It seems your inventory system needs updating.Abigail K.
I am 100% satisfied Thanks for the good serviceEZRA M.
I recommend this place very prompt, friendly & helpful.EZRA M.
El cliente no dejó un comentario.mark R.
El cliente no dejó un comentario.EZRA M.
El cliente no dejó un comentario.Austin G.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.Ruth J.
El cliente no dejó un comentario.Roger P.
The folks at the Kalona location when beyond their call of duty to get us the trailer we needed. Definitely a thumbs us to them.Gary F.
El cliente no dejó un comentario.David B.
I had had great serviceRodney P.
All good on drop offJerry K.
El cliente no dejó un comentario.Erica L.
Not available during lunch hour (12 to 1) when I showed up. Was forced to use app to return trailer. The app needs needs improved. Wasn't sure my return went through until I received this request for a review. It still shows active on my account 10 hours after the return was completed at 1250pm on July 17th.David D.
El cliente no dejó un comentario.Holly T.
The location was fine, the trailer was old, but relatively clean. The staff was extremely helpful, considerate and kind. They knew that I was in a tough spot and really worked to help me out. I couldn't be happier with how they worked for me to solve my problem. Bottom line - - - they cared and that makes a huge difference.Troy B.
I am well satisfiedEZRA M.
El cliente no dejó un comentario.Jeff B.
Ty uhaul for a very clean comfortable ride and friendly customer service. A very helpful hand in my new adventure.Mike B.
El cliente no dejó un comentario.Charlie W.
El cliente no dejó un comentario.sheri W.
El cliente no dejó un comentario.Jennifer E.
Britney in Colorado Springs went over and beyond the call of duty very informative and professional. Will always go back. Ron McFerrinDebbie M.
Will use this service again! So easyCheryl M.
El cliente no dejó un comentario.Carmela U.
El cliente no dejó un comentario.Jeanette M.
El cliente no dejó un comentario.Josh C.
El cliente no dejó un comentario.Ryan A.
El cliente no dejó un comentario.Jacob M.
Can't say there is anything to improve upon . The truck was exactly what I expected it to be.mary S.
El cliente no dejó un comentario.Dale S.
El cliente no dejó un comentario.Erica L.
Nothing!! Trailer was ready, friendly help, smooth process and great communication prior to pickup!!Alicia G.