Customer Reviews for Midway Auto Care
(U-Haul Neighborhood Dealer)

303 reviews

550 N Coastal Hwy   Midway, GA 31320
(Hwy 84)

(912) 884-5480

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(912) 884-5480

550 N Coastal Hwy
Midway, GA 31320
(Hwy 84)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

GINGER POSEY 
Rating:
5.0

Customer did not leave a comment.

Gary Stanley 
Rating:
5.0

Customer did not leave a comment.

Eric Dokter 
Rating:
5.0

Customer did not leave a comment.

George Garcia 
Rating:
5.0

Very informative and friendly

DAWN ROBINSON 
Rating:
1.0

The owner Mr. Bobby is rude and unprofessional, he should not be dealing uhauls. He does not care for uhaul customers only the business he gets for his auto shop. And he told me that personally. But i stayed courteous regardless.

Joshua Wiley 
Rating:
5.0

Customer did not leave a comment.

Lee Irwin 
Rating:
3.0

Customer did not leave a comment.

Lashon Lewis 
Rating:
4.0

Customer did not leave a comment.

Carl Isely 
Rating:
5.0

Customer did not leave a comment.

Dennis Scott 
Rating:
5.0

Very good customer service 👍🏾

Maddy Howard 
Rating:
5.0

The mileage on the Uhaul was not right. I was charged for 90 miles over what I drove in the equipment.

Richard Goff 
Rating:
3.0

I put fuel in the truck right before I returned it. I was charged 30$ and they said the fuel level was lower than when I returned it.

Joshua Tolle 
Rating:
5.0

This location was absolutely A+.

Robin Szychulski 
Rating:
5.0

Customer did not leave a comment.

jennifer kelly 
Rating:
3.0

I am super upset about the oil that leaked from the wheel onto my new concrete driveway.

Melissa Johnson 
Rating:
5.0

Customer did not leave a comment.

Alvin Lee 
Rating:
5.0

Customer did not leave a comment.

Thomas McCord 
Rating:
3.0

Charged $50 for moving blankets that were never supplied, even though I was assured they were not on my bill. A printed bill is not supplied at checkout; only digital. Poor mobile service at this location made it very hard to check Disappointing.

Joseph Gavin 
Rating:
5.0

I think it is a reasonable process.

Matthew Merry 
Rating:
5.0

Add a jack to the 6 x12 trailers they’re heavy and hard to load on the truck.

Clinton Davis 
Rating:
4.0

Customer did not leave a comment.

Grant Hammack 
Rating:
1.0

Returning was Impossible!! Wouldn't take the 6x12 tow behind (said they don't deal with trailers). Had to try three other places to return it. Had trouble with on line return for the truck and go "0" help from anyone!

Paul Thompson 
Rating:
4.0

We did a no contact drop off. After downloading the app to get our location, the server was not working properly, for some reason could not pick up our location. I did call the 800 number and customer service was excellent. I was able to take care of everything over the phone. Overall great U-Haul experience.

Niki Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Larry Wilson 
Rating:
2.0

They had problems connecting to the uhaul server. It took a long time to check out the truck.

Gordon Sanders 
Rating:
5.0

Customer did not leave a comment.

Arlene Burns 
Rating:
4.0

The owners/staff were very friendly, helpful, and courteous. The only issue I had was some of the equipment I ordered was not available but it was overall a good experience.

VINA RUBY 
Rating:
3.0

Customer did not leave a comment.

Harry Stevens 
Rating:
5.0

Customer did not leave a comment.

Dennis Phillips 
Rating:
5.0

Customer did not leave a comment.

JERRY WOODS 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA INGRAM 
Rating:
5.0

Customer did not leave a comment.

Christopher Pope 
Rating:
5.0

Excellent Service - would recommend to anyone needing rental assistance

WYNELLE MOORE 
Rating:
5.0

Customer did not leave a comment.

Robert Wentz 
Rating:
5.0

Person in the front was very respectfull and friendly. Make sure everything was in order before leaving the location with the trailer.

Alex Giron 
Rating:
5.0

Nothing, the Lady at the front desk was great and very knowledgeable

tracy morrow 
Rating:
3.0

Send customers to a larger modern service center in Savannah. This location may techically been closer to 31324 zip code but it is very rural and is just an auto repair garage doing H-Haul in the side. Surely there is a better facility in the Savannah metro area

Michael Bryson 
Rating:
5.0

L

Wendy Corouthers 
Rating:
5.0

Awesome service

Jorge Borrero 
Rating:
5.0

Customer did not leave a comment.

Robert Floyd 
Rating:
5.0

Representative was great, very helpful.

John Green 
Rating:
3.0

Mechanic shop first, uhaul location second. The trailer was parked horribly, right next to a busy road. Constant traffic made the experience horrible.

Gregory Bajuk 
Rating:
5.0

Customer did not leave a comment.

LISA GALLOWAY 
Rating:
3.0

Customer did not leave a comment.

Sergio Avalos 
Rating:
3.0

Customer did not leave a comment.

Markel Dobbins 
Rating:
5.0

Customer did not leave a comment.

Brian Cowell 
Rating:
5.0

Customer did not leave a comment.

Leanne Brindle 
Rating:
1.0

We reserved a trailer weeks before our trip, drove all the way there, and there was no trailer for us. We had to go to another location to get a trailer. Thankfully we got the $50 refund, but overall, very disappointing.

Timothy Maine 
Rating:
5.0

I received friendly service and she was more than accommodating.

Graham Martin 
Rating:
1.0

Keep the trailers in a better location or assist with hooking them up.

Elizabeth Pogue 
Rating:
1.0

They do not help you attach the trailer to your vehicle and I was not aware until I arrived. I had to attach a 6x12 trailer by myself on the side of the highway. Luckily a passerby saw me struggling and offered assistance.

Alexander Kedrowitsch 
Rating:
5.0

Super helpful and friendly . Made my first time pulling a trailer a breeze .

Franklin Manning 
Rating:
5.0

Service is awesome

Jorge Borrero 
Rating:
1.0

The manager called me and said that a few of the blankets I rented were not folded after I drove the truck 30 minutes out of the way from the nearest location to my final destination. So during the drive some must have shifted. Needless to say there was over 5 dozen still wrapped in plastic that were never even used. I told him the truck had more then the half a tank of fuel and that they were folded when I left. He told me he was not my cleaner and it was not his issue to send someone there right now to fold the blankets that were no longer perfect. Then he charged me to have them folded at his shop. This guy was not only rude but should never treat a customer with such disrespect if he wants to stay in business

Thomas Rutledge 
Rating:
5.0

Great Customer Service nice and friendly

Jennifer Anderson 
Rating:
5.0

Increase the amount of appliance dollies at all uhaul locations.

Joshua Towne 
Rating:
1.0

Help hook up tow dolly.

JESSE ABSHER 
Rating:
5.0

Customer did not leave a comment.

Jurlene MendozaLopez 
Rating:
4.0

Customer did not leave a comment.

Gina Kreuzer 
Rating:
5.0

Keep doing great things

steven curry 
Rating:
4.0

I had problem getting the website to save my reservation online. I called ahead and Midway had 3 car transporters in stock. Good job Midway!

Horace Ellis 
Rating:
5.0

Customer did not leave a comment.

John Bamman 
Rating:
5.0

Great man was more than helpful and friendly

JIm flanders 
Rating:
3.0

Maintenance and cleanliness. Vehicle was jammed in to the tree line.

Ramsey Sleevar 
Rating:
5.0

Customer did not leave a comment.

Gary Pryor 
Rating:
5.0

Customer did not leave a comment.

RONALD BRAY 
Rating:
3.0

Customer did not leave a comment.

Charlie Hretz 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAUGHTRY 
Rating:
3.0

Price was incredibly high, not much less to rent car hauler than our 26' Penske truck. And actually more than quotes we received to have our car shipped to the destination. Next time we will either buy our own trailer or use a transporter. However the service person provided an extra day at no cost to account for potential weather delay.

Varnel Drotzur 
Rating:
4.0

Customer did not leave a comment.

Kimberly Stillman 
Rating:
1.0

The vehicle was clean when I picked up and I assumed since it was at a mechanics shop, that it would be well taken care of. But 3 hours into my road trip, the oil maintenance light came on. Also, the radio didn’t work and the cigarette lighters to charge my devices didn’t work.

Colby Bailey 
Rating:
5.0

Customer did not leave a comment.

GENE HOWARD 
Rating:
3.0

Customer did not leave a comment.

ROY MYATT 
Rating:
5.0

Customer did not leave a comment.

Elwin Estrada 
Rating:
1.0

Customer did not leave a comment.

PAMELA SMITH BENNETT 
Rating:
5.0

The gruff older guy was well received, and all business when I was picking up. I liked that. After a long hard day, and I was unhappy, the nice young lady doing the "turn in" made me smile for the first time today. I liked that too. Thanks, you two!

Owen Monroe 
Rating:
4.0

Customer did not leave a comment.

Clarence Strahan 
Rating:
3.0

Clear way to communicate drop off on Saturday or Sunday since you can drop off when they aren’t open.

CAROLYN PORTER GRANDY 
Rating:
5.0

just let the customer know that there is a time limit for one rental term.

ASTWAN HILLS 
Rating:
5.0

The lady in customer service was wonderful. She went above and beyond with equipment rental and return!

Chelsie Taroli 
Rating:
5.0

thank you for your help

astwan hills 
Rating:
3.0

I was charged more than the trailer rent’s for

Prince Wynn 
Rating:
5.0

Customer did not leave a comment.

Katherine Robinson 
Rating:
5.0

Great customer service

Houston Kim 
Rating:
5.0

just keep doing what you are doing

Alvin Breedlove 
Rating:
5.0

Customer did not leave a comment.

Esly Chico 
Rating:
5.0

Customer did not leave a comment.

Jason irwin 
Rating:
5.0

Stop doing business with pick up place! It was filthy.

DOMINIC MINOR 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HOWARD 
Rating:
5.0

Nothing different

Katherine Robinson 
Rating:
5.0

Lady at the counter was very pleasant

Michael Wisher 
Rating:
5.0

Vehicle ready and clean. Staff immediately assisted me and got me on my way.

Patri k Sandoval 
Rating:
4.0

Customer did not leave a comment.

James Jefferson 
Rating:
3.0

rigt turn signal light 1 was not working,also they act like they didnt want to hook up trailer but did .

HOWARD JENKINS 
Rating:
4.0

Customer did not leave a comment.

Malissa Legleiter 
Rating:
4.0

Customer did not leave a comment.

PAULETTE JAMISON 
Rating:
5.0

Loved the trailer.

Robert Tucker 
Rating:
4.0

Notify customers that cash is not accepted

Travis Gregorio 
Rating:
3.0

Make sure the rental is damage free before usage

LATISHA WALKER 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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