nice folksthomas P.
Customer Reviews for Midtown Invt Corp
(Distribuidor de U-Haul del vecindario)
Kansas City, MO 64109
(& Armor Blvd)
Services at this Location:
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 12 p. m. - 4:30 p. m.
- 5/31/2021: cerrado
- 7/4/2021: cerrado
- 9/6/2021: cerrado
- 11/25/2021: cerrado
- 12/24/2021 - 12/25/2021: cerrado
- 12/31/2021: 9:00 a. m. - 2:00 p. m.
- 1/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Melissa W.
El cliente no dejó un comentario.Michelle C.
El cliente no dejó un comentario.ANTHONY J.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.Khaled T.
El cliente no dejó un comentario.Shanta B.
El cliente no dejó un comentario.Andrew R.
Lower the mileage costANTHONY J.
El cliente no dejó un comentario.SIERRA K.
El cliente no dejó un comentario.Elisha G.
El cliente no dejó un comentario.Nakia F. | Overall Experience
El cliente no dejó un comentario.Tara B.
Truck was not inspected prior to rental by representatives. Had to return for maintenance. Tires were slick and caused truck to get stuck in dirt. Roadside assistance doesn't cover this so I had to pay $250 to get truck unstuck. Don't get me wrong, part of the blame is on me but even after that, because of the slick tires, wet roads and full load, truck was still unsafe for the road. Double billed me for 2 days which put a hold on money in my account unnecessarily. The eventual cost was adjusted somewhat but the adjustment really was too little too late. The CEO of U-haul did call me back to discuss my situation which impressed me. Thank you Joe.Quet S.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.rhonda M.
I like the place.dianne F.
The truck is old 150,000 miles seat belt difficult to use ,driver door hard to close ,, the policy of renting a truck that does 7 mpg with 70 miles of gas is not helpfull. the staff was professional . Charles UsherThomas U.
El cliente no dejó un comentario.April C.
I had a Great experience with this rental and if in need again I will definitely use this location.Theresa B.
El cliente no dejó un comentario.Cynthia R.
El cliente no dejó un comentario.Kevin W.
El cliente no dejó un comentario.Stephen J.
While I can't recommend the location of the pick up because of the crime and lack of nearby safe gas stations. This truck drove excellent. It had a lot of exterior damage...but the drive was very good!Sofia C.
Highly recommendaracelis m. | Overall Experience
El cliente no dejó un comentario.Brenda H. | Overall Experience
El cliente no dejó un comentario.Cleolia C.
Excellent servicearacelis M.
El cliente no dejó un comentario.Mary L.
El cliente no dejó un comentario.james E.
El cliente no dejó un comentario.GWENDOLYN W.
Nothing needed great servicevincent M.
El cliente no dejó un comentario.Kizzy H. | Overall Experience
Joelee and Larry was wonderful to work with.Gary D.
El cliente no dejó un comentario.Sandra J.
This was my first time at this location and the experience couldn't have been any more pleasant and user-friendly. We will definitely come here again!!William P.
El cliente no dejó un comentario.Latrice M. | Overall Experience
El cliente no dejó un comentario.Norman B.
Everything was good, maybe more lighting...Yolanda I.
El cliente no dejó un comentario.Jamesetta H.
Nothing. It was great.Mark J.
El cliente no dejó un comentario.Courtney G.
I will be putting in a insurance claim my stuff got damagedtamara P.
I love the 34th Troost Kansas City MO location, crew. They are very nice and professional.Alberta P.
Rented for 29 hours and was charged for 3 full daysGrey G.
when you enter the parking lot to go inside it is hard to tell where to enter. Then once you're inside it is not clear as you are walking down the hall if you are going the right way. It's industrial inside and out. I did not get a retail feel for the building. It seemed more like a storage place. the service was very good.Gregory Y.
El cliente no dejó un comentario.Quentin S.
See above statementJerry F.
The best rental facility in Kansas city.ANDREW T.
El cliente no dejó un comentario.Leiah J.
I don't understand why I wasn't able to get my deposit back. I also didn't go over the millage and I only received 17 dollars back but oh if I would have bought it back a day earlier I would have got some money back I guess.Latahsa B.
Refund what's owedMartika C.
El cliente no dejó un comentario.Brendan W.
I rented the vehicle for 8 hours, but there was no alert that the place was only open for 7.5. The app says, "We are open" and the hours of the place are not intuitively found. I am sure all is well, but I didn't feel right leaving the vehicle (legally parked) on the street and I never received notice that all was well when I messaged the drop-off location. ¡Gracias!Pamela T.
El cliente no dejó un comentario.Kelly H.
They were great and even help me save costcrystal A.
El cliente no dejó un comentario.Graham G.
I received 2 calls from the office to confirm the rental van we were requesting and both associates were polite and answered any questions I had. They walked me through the contactless option and the vehicle was ready for us the day we reserved it with no issues at all.Tom S.
All good!Rene M.
El cliente no dejó un comentario.Morgan M.
El cliente no dejó un comentario.Ambra J.
Jolie was helpful and polite.John F.
El cliente no dejó un comentario.Crissy K.
Completely satisfied with the staff and the equipment!!! Kudos!florence P.
Everything is great as it isvincent M.
Coming there all the timevincent M.
El cliente no dejó un comentario.Brian T.
I appreciate U-Haul and the convenient locations and procedures.Troy A.
El cliente no dejó un comentario.Irene R.
El cliente no dejó un comentario.Leo M.
El cliente no dejó un comentario.Jackiesha D.
El cliente no dejó un comentario.simeon T.
It was a great fast experienceKashawn C.
keep up the good workDemetrius G.
El cliente no dejó un comentario.BRIAN H.
El cliente no dejó un comentario.Brendan B.
I had a very pleasant experience. The customer service was great and the staff very friendly. 10/10 would recommend.Aly D.
The best place to rent a uhaul in the Kansas City metro. Excellent service every time.ANDREW T.
The Entire Staff at this U-haul location is professional and accommodating! I will come again! AnnetteAnnette E.
Would not fill comfortable after dark.David A.
I've had a truck rental relationship with Midtown Self storage for nearly a decade. Have rented trucks hundreds of times. They are the best truck rental facility in Kansas City hands down. We won't ever rent anywhere else. The top notch staff cannot be beat. Uhaul corporate should look to this group to find out how a truck rental facility should run smooth and efficient.ANDREW T.
Chris has been very helpful to me. At 60 years old, I am not the best at technology, but Chris made the rental process seamless for me. I will rent again from this location. Annette ErvinAnnette E.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Annette E.
El cliente no dejó un comentario.Philip R.
El cliente no dejó un comentario.Kenneth I.
Awesome as alwaysCleolia C.
This feedback is not for the location but for UHaul overall. We showed up at 10pm for a 9pm reservation and were super surprised to hear that our reservation had expired. We had to call customer service and get that addressed - would have been nice to know that ahead of time. The remote pickup app on Android was horrible and we wasted 30 mins. It never worked, luckily we had an iPhone and had to re-do everything on it. Overall, very disappointed with the process. The equipment itself was fine.Sameer V.
El cliente no dejó un comentario.Raymond S.
It was a great experienceJeff C.
El cliente no dejó un comentario.Loren L.
Friendly professional staff at the desk and at the truck. Clean facility. Moving supplies onsite to help with unplanned needs.Tom R.
Best Uhaul experience I've ever had. Very efficient pickup and return. Very professionally managed!Gary F.
THERES MONEY BEING TOOKEN OUT OF MY ACCOUNTMiracle B.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Gene G.
El cliente no dejó un comentario.Daniel B.
I reserved a 15 foot truck which I have used several times in my previous moves, however the truck that I received was NOT a 15 ft truck and the customer service rep at the location was rude and not helpful when I said something about it. Will not use this location again.Cinnamon T.
Loved the fact that this location was opened on Sunday and process was so easy. Thank you U-Haul!MARTHA C.
I was very disappointed with appts. 2 locations were closed and you didn't know that, so it took me 3 locations to get to one open. My time Is valuableAVIS J.
Unacceptable customer service behaviorJOSEPH B.
El cliente no dejó un comentario.Carolyn B.
Staff are courteous and expeditious.yvette W.
This entire moving process what's totally messed up. I was lied to 7 times by your company over the past month. I am completely dissatisfied and I will never use your company again because of my experience. I will make sure to tell everyone I know how terrible this ordeal was.KAILI M.
I like the fact no matter what time of the day you call or go there the workers always kept excellent customer service and that was a plus for meLAKEYSHA B. | Overall Experience
Family opperated, friendly and accommodating. The hours of access kinda limited but I get it.JAMES S. | Overall Experience
The staff was Highly curtious polite and helpful... I would like to Thank the staff for such EXCELLENT JOBMichael H. | Overall Experience