Comentarios del cliente para Midtown Inn

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Midtown Inn

Grado total:

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Joel S. en

Grado:

El cliente no dejó un comentario.

Greg V. en

Grado:

Location was excellent. Very helpful in getting everything sorted and got me on the road fast. U-Haul on the other hand were nothing but trouble all day. My pickup location was changed without any notification, to a location that no longer supplied their services. It took me over an hour to secure the truck I was meant to have. Next they switched my reservation from an 8 hour to a 6 hour without my knowledge then blamed me saying that I was returning the equipment late. When I called to resolve the issue the lady was not at all helpful and continued to blame me, and then told me I would be charged for another day. I will not be using U-Haul again if there is any other option.

Andrea C. en

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El cliente no dejó un comentario.

DARRIN M. en

Grado:

Filthy location. A rate of some sort should be applicable being as I only drove for 8 kms. And had it back in about an hour.

Dylan C. en

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El cliente no dejó un comentario.

Christopher C. en

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Great job indeed

Paul M. en

Grado:

Worst rental I have ever seen. Beat up old Ford from Arizona. In need of front end alignment or something. Truck was all over the road. Now the rental: I book my truck for pickup at Agostino and Sons. It is 2 mins from my house. Once there waiting for pickup and or to meet someone, I had a call to go to Midtown Inn instead. Not Happy! Once there, I am at a run down old hotel. Broken glass, doors, and dirt! 3 intoxicated people wondering around and falling down the stairs with their LCBO bag in hand. Office staff seemed more concerned with with something else than getting me on the road. My rental agreement was now 40 mins late. I returned the truck around 6pm. Again only to be greeted by more intoxicated or drugged up people standing in the front entrance. Another person stood outside urinating himself and the sidewalk. Once there at the counter: I see the scam continue. Despite a contract for another uHaul location, this place changed me a new rate. Instead pf paying per KM, I was being charged per Mile as the old truck was a US model in miles. I was also charged a fee for using my credit card to pay! When I booked the unit, I could only use a credit card. The entire place should be shut down. How disgusting. I have called my credit card company to reverse the payment, I called U Haul customer service to file a complaint: (2281652), and I am waiting for the bare least amount of $46.39 to be credited back to my card.. this makes up the $25.38 in mileage over charge by making it in Miles. And at a rate $1.43 per mile. VS the contract at 0.89 per KM. I am in Ontario driving KM. NOT MILES. And the $21.01 for using a credit card to pay. Total=$46.39 I will continue to have this resolved and will ensure NO one ever goes to this Scam location again. How disgusting a place to think that UHaul would allow an establishment to be set up. Do they not look into places before you hand out franchise rights. I have used UHaul several times, and can say for sure, I wont use this again.

Anda B. en

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El cliente no dejó un comentario.

Chantal F. en

Grado:

The customer service was poor when we first arrived. The desk clerk did not have good communication skills and could not answer any of our questions. It was the same experience when dropped off the UHaul. The manager had to take over for both clerks and was helpful and more knowledgeable.

michael h. en

Grado:

El cliente no dejó un comentario.