Comentarios del cliente para Midtown Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Midtown Auto

Grado total:

Vladimir L. en

Grado:

Had to confirm drop off. Seems the location is overwhelmed with returns, might want to do that. Although it got fixed, I got charged for a dolly I actually returned. It’s handled and I’m getting a refund but shouldn’t have happened in the first place. Pedro the manager is a nice guy and very helpful however. Got a call from Manny so that was nice too.

Louis Z. en

Grado:

RENTERS BEWARE. Everything was fine until I got the bill. When I arrived for pickup, truck was ready with a half of tank of gas. I drove the truck 80 miles, put $20 of gas in it , and returned it to the half tank level of gas it had when I took it. When I received the final bill, they charged me $72.00 for 18 gallons of gas. when I called Midtown, the person (and I use that term lightly) I dealt with pretty much told me that all I had to do was call customer service and they would credit my account. While speaking with customer service, I was put on hold while customer service called the person at Midtown. Apparently in an attempt to cover his failure to check the gas gauge upon my rental, he lied to the customer service rep and said that the tank was full when I took it. Absolute Lie! I wouldn't recommend this place to anyone and I wouldn't be surprised if I wasn't the first renter they've done this to. In my opinion, you should avoid Midtown Auto at all costs and UHaul should be ashamed of themselves for allowing these people to represent them. Just not fair.