Customer Reviews for Midsouth Auto Mart
(U-Haul Neighborhood Dealer)

146 reviews

720 Hwy 306   Coldwater, MS 38618

(662) 622-5286

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–3 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/8/2024: Closed
  • 6/9/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed
  • 6/15/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(662) 622-5286

720 Hwy 306
Coldwater, MS 38618

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–3 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/8/2024: Closed
  • 6/9/2024: Closed
  • 6/10/2024: Closed
  • 6/11/2024: Closed
  • 6/12/2024: Closed
  • 6/13/2024: Closed
  • 6/14/2024: Closed
  • 6/15/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing at all

Bertram Jackson 
Rating:
5.0

The owner was very friendly and helpful. We rented from him before. Well satisfied with our transaction

Raymond Morris 
Rating:
5.0

The owner was very nice and had great customer service. He was very helpful when the rental agreement was completed.

Baldwin Shoemaker 
Rating:
5.0

Customer did not leave a comment.

Eric Taylor 
Rating:
5.0

Used this location many times and always a great experience. Large open lot makes in and out easy. Owner checked to make sure equipment was in good shape and ready for next rental.

rich corley 
Rating:
5.0

Customer did not leave a comment.

Jerry Edgar 
Rating:
5.0

Customer did not leave a comment.

Brittania Hamilton 
Rating:
4.0

Customer did not leave a comment.

Larry Busby 
Rating:
5.0

Customer did not leave a comment.

Matt Rich 
Rating:
5.0

Customer did not leave a comment.

Rosemarie Herschede 
Rating:
5.0

You need to install a trailer jack!

Daniel Troxel 
Rating:
5.0

Customer did not leave a comment.

Heaven Perrie 
Rating:
5.0

Customer did not leave a comment.

Louie McLaughlin 
Rating:
5.0

The Coldwater Ms location is a convenient place to pick up your U-Haul. It's right next to the interstate and the sales service is wonderful! Services

elizabeth raydel 
Rating:
5.0

Customer did not leave a comment.

Krista Ball 
Rating:
5.0

Customer did not leave a comment.

Matthew Johnson 
Rating:
5.0

Very efficient, very friendly,. Like to keep my business local! They were great!

Christina Colville 
Rating:
1.0

I was forced by the attendant to fold and put the Furniture protection pads back in the plastic bags at the return location in Cold Water Mississippi. I had to fold and bag the pads because I was intimidated by the attendant by his statement that he may not accept the truck since I was to return it to the Oxford Mississippi location and not Cold water, even when I explained the circumstances that led to my returning it to his location. I felt mistreated and disrespected as a customer.

Michael Njoku 
Rating:
5.0

Very friendly, understanding, and reliable! Definitely will use him again!

Shawna Harris 
Rating:
5.0

VERY friendly!!!

Diane Walker 
Rating:
4.0

Customer did not leave a comment.

RICKY PERKINS 
Rating:
3.0

Customer did not leave a comment.

John Stewart 
Rating:
5.0

Well these are just personal issues but the pickup point was close to house I talked with him on the phone he was very helpful and the rental and return was very smooth

Chris Gray 
Rating:
5.0

Customer did not leave a comment.

Raven Patterson 
Rating:
4.0

Customer did not leave a comment.

Ora Davis 
Rating:
5.0

Customer did not leave a comment.

Matthew Schneider 
Rating:
5.0

Customer did not leave a comment.

JAMES HAMON 
Rating:
5.0

Customer did not leave a comment.

Joey Skelton 
Rating:
5.0

Customer did not leave a comment.

Demetrius D Bradford 
Rating:
5.0

Customer did not leave a comment.

KRISTINA BOZEMAN 
Rating:
5.0

Everything went great! I've used UHaul many times in the last 45 years. And I continue to come back.

Robert Feeley 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

The person was very helpful I would definitely use them again

Daniel Legendre 
Rating:
4.0

Customer did not leave a comment.

Andrew Roberts 
Rating:
5.0

Customer did not leave a comment.

Megan Johnson 
Rating:
5.0

easy drop off and check in.

Lonnie Oaks 
Rating:
5.0

Nothing at this point. The man was very polite & returning the truck was simple & easy parking.

LISA SMITH 
Rating:
5.0

Customer did not leave a comment.

Tyler Hart 
Rating:
4.0

The truck needed to be swept out but besides that everything was professional and fantastic.

Candy Jones 
Rating:
5.0

Customer did not leave a comment.

Brian Elion 
Rating:
5.0

Customer did not leave a comment.

Matthew Schneider 
Rating:
5.0

Everything was great

Gary PINA 
Rating:
5.0

Customer did not leave a comment.

Brittania Hamilton 
Rating:
5.0

Customer did not leave a comment.

Sonya Allgood 
Rating:
5.0

Very professional and friendly.

Laura Anderson 
Rating:
5.0

Quit adding additional charges to the final bill. Reserved on line, and when I looked at the receipt, there was a charge on there that I did not add. When I closed out the reservation, it showed my amount to 32.08. I didn’t want the other item that was charged. This has happened before. Would like a refund of the eight dollars.

Alvin Korber 
Rating:
5.0

The Coldwater location is very friendly and the premises is always clean and orderly .

Brian Elion 
Rating:
5.0

The gentleman that assisted me with the rental was very polite and had great communication skills and customer

Demtrica Pittman 
Rating:
5.0

Customer did not leave a comment.

Stacy Beckwith 
Rating:
4.0

Customer did not leave a comment.

Matthew Schneider 
Rating:
5.0

Customer did not leave a comment.

gary harwood 
Rating:
5.0

Customer did not leave a comment.

Pam Baker 
Rating:
5.0

Customer did not leave a comment.

Larry Markin 
Rating:
3.0

I didn’t get the truck I’m paying for because he didn’t have it, and he didn’t change the price of it, and I’m being double charged. I’m not happy at all.

Kenneth Higgenbottom 
Rating:
5.0

I highly recommend. Everything went smoothly.

Sabrina Hibbler 
Rating:
5.0

Customer did not leave a comment.

John Hamilton 
Rating:
1.0

Was supposed to pick up the trailer in Collierville, TN. Found out three hours before pick up that my pick up location changed to Coldwater, MS. Drop off location was supposed to be Starkville, MS where I was using the trailer to move my belongings. Was told I would be charged if did not return it to Coldwater. Mr. Gary Jones called me today (8/15) four times asking what time it would be delivered. I called back on my off time and he was very rude. No customer service whatsoever. I will not use Uhaul again!!!

Cullen Johnston 
Rating:
5.0

Customer did not leave a comment.

Lauren Letner 
Rating:
5.0

Customer did not leave a comment.

ashley Park 
Rating:
2.0

2 times Recently used U-haul to move out of state. Both times had to go almost an hour just to pick up . However , drop off was good.

Sandra Hall 
Rating:
5.0

The owner/operator of this location was very helpful and friendly, great customer service!!

Nathan Hobbs 
Rating:
5.0

Add different kind of keypad locks 😩

Pattie King-Miller 
Rating:
5.0

The people in charge of this location have been most helpful and efficient.

Betty Rosenkrans 
Rating:
5.0

Friendly staff and wonderful service, I highly recommend

Tracy Whitehurst 
Rating:
5.0

The associate was very nice, knowledgeable and prompt. Great communication leading up to the rental. This will definitely be my new location to rent!!

Pattie King-Miller 
Rating:
5.0

Customer did not leave a comment.

David Nelson 
Rating:
5.0

Owners are very friendly

Charles Woodruff 
Rating:
5.0

Such a wonderful company, I felt like I had know them my entire life. Very helpful

Gayle Childers 
Rating:
3.0

Customer did not leave a comment.

Marjorie Steele 
Rating:
5.0

Customer did not leave a comment.

Edwin Kelly 
Rating:
5.0

Customer did not leave a comment.

LAURA JONES 
Rating:
5.0

super nice guy - easy fast check out

KEVIN DOYLE 
Rating:
5.0

Great job at this location

MICHAEL ZECH 
Rating:
5.0

Customer did not leave a comment.

Gary PINA 
Rating:
3.0

Customer did not leave a comment.

Nicolas Sandusky 
Rating:
5.0

I rented a uhaul for a day. I returned it within 24 hours, after hours and was charged an additional$70. I rented it just a cpl hours from closing. Asked could i bring it the following morning. Was told yes and was advised to let him know when it was there. I sent verification. Then afterwards was told there would be an additional $33.59 after my deposit was forfeited. I would like this to be corrected

TIMOTHY NISSEN 
Rating:
5.0

Customer did not leave a comment.

Tasca Ferguson 
Rating:
4.0

Customer did not leave a comment.

RICHARD DAVIS 
Rating:
5.0

Nothing

BRAD HOLMES 
Rating:
5.0

Customer did not leave a comment.

PETER DEGLOMA 
Rating:
5.0

Customer did not leave a comment.

Gabriel Jones 
Rating:
5.0

Customer did not leave a comment.

Michael Nabors 
Rating:
5.0

Customer did not leave a comment.

JASON FOXWORTH 
Rating:
5.0

Gentlemen was extremely nice and helpful when returning my rental. Very pleased

TIMOTHY VANCE 
Rating:
5.0

I was so well pleased with my visit at that location, if ever need to rent again I will come back to this site again

RODNEY IRBY 
Rating:
5.0

Wonderful

TAMMY HOUSE 
Rating:
5.0

Customer did not leave a comment.

ALAN HOLCOMB 
Rating:
5.0

Customer did not leave a comment.

Patrick Jennings 
Rating:
3.0

Nothing he a very nice guy . Explained everything to us about the hook up how to properly drive the auto transport watch for what's behind you in your blind spot when you stop for gas check around the transport to make sure it still secure.

WILLIE SMITH 
Rating:
4.0

Customer did not leave a comment.

JOHNNY JAMES 
Rating:
5.0

Customer did not leave a comment.

Tyronica Webb 
Rating:
5.0

Customer did not leave a comment.

Joel Bales 
Rating:
5.0

Customer did not leave a comment.

ANGELA MERRITT 
Rating:
5.0

Customer did not leave a comment.

DENNIS WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN PATTERSON 
Rating:
5.0

I can’t think of anything

REBEKAH GARDNER 
Rating:
5.0

Very friendly and easy location.

Sam Glover 
Rating:
5.0

This was a great location the staff are very friendly and helpful kind and treat the customer wth respect and care. I will use this location for all my future rental needs.

RICKY LEE POE 
Rating:
5.0

Customer did not leave a comment.

DARRICK BRONSON 
Rating:
5.0

Customer did not leave a comment.

STEPHEN MARSH 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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