I was told I could return the trailer wherever I wanted. When I tried to return it to Spooner, WI I was told I could not do so unless I paid a very hefty fee. Thus, I had to return it a day later than I wanted to Amery. Frustrating to say the least.Darren R.
Customer Reviews for Midnight Winds Shoppe
(Distribuidor de U-Haul del vecindario)
Amery, WI 54001
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: cerrado
- Mié. - dom.: 10 a. m. - 4 p. m.
- 9/18/2021 - 9/30/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LAUREN R.
Your online reservation system is very challenging to use and not useful. Especially late hours and returning the vehicle. I gave up and went in person.SCOTT R.
We left the keys in the overnight box. It was great!Rebecca B.
your program was not user friendly for the owner, she needed help which she got right away. No fault of hersMARK P.
El cliente no dejó un comentario.GERALDINE S.
El cliente no dejó un comentario.KEITH H.
However, we reserved this truck approximately two weeks prior and we ended up calling the day of only to find out that it was not reserved even though we gave a credit card, etc. This delayed us 2 hours and we had to have the truck back by certain time for someone us which we didn't get to use the truck for our 3rd haul. Pleasant people and would recommend just very disappointed in our delay and to find out truck really wasn't reserved.TIMOTHY A.
El cliente no dejó un comentario.KRISTINA M.
There was a mix-up as far as the rental vehicle went but we worked it out with a rental trailer instead. Very friendly service.JOEL A.
El cliente no dejó un comentario.MATTHEW O.
Very Friendly and helpful owner. Made sure everything was perfect.ERIC S.
El cliente no dejó un comentario.Matthew P.
The whole rental was a cluster of a gigantic mess! I had rented a truck online 5 mi away in Milltown WI, I got there there was no key! I had to chisel ice off the back door to get it open, it was insane! Samantha was on the phone with me from UHaul, and we could not locate the key. I was then directed to clear lake, wi to pick up the second truck and the lock box would not open, again I had Samantha on the phone. I was then directed to the third site in Amery, WI and was FINALLY able to pick up a truck! It took over 3 hours!! I had a crew of people at the home I was moving out of standing around with nothing to do because it should have taken a half hour to get the vehicle at 9:00 and it turned up taking over 3 hours!! If this is how you run your business I don't know how you ARE still in business!Karen L.
El cliente no dejó un comentario.JAY L.