I just did after hours drop off at this location. The location was too small for the vehicle and trailer. I ended up blocking a section just trying to get the vehicle in a parking spot.Daniel H.
Customer Reviews for Midgard Storage Acworth
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The rep proceeded to take care of many other tasks while I was standing there waiting to get my trailer hitched to my truck. I thought that was rude and inconsiderate, which was strange because he was a really nice guy. I just thought he could've taken care of all those things AFTER taking care of his customer....ME.Reginald W.
Nothing to improve, I appreciate that they were able to help us out in a time of urgency. Greatly appreciated!Miranda T.
Mr. Harold, simply the best General Manager, I seemingly felt like an MVP, as if I was expected to be the first customer of the day. Thanks Harold! ec1Elias C.
El cliente no dejó un comentario.Dain M.
Only problem was directions took you to the wrong spot which was a nuisance and could have been a real problem if they gave away our truckJames C.
El cliente no dejó un comentario.Toni S.
It would be really nice to be able to have the equipment available at the original rental location. The last 5-8 times I have rented a U-Haul truck the pickup of the equipment changed from the original location for pick up to sometimes 4 different locations before I could pick it up. It really sucks that is so hard to get a 26 ft truck. When I worked for U-Haul there was no issues getting a truck at the locations that people reserved it at. Or at least the area that I worked in. The rental location that I picked up at the dealer did an outstanding job.APRIL R.
I always get great service at this location.Mitch W.
Internet was dramatically slow. That needs correction. the person in charge was very helpfulJACOBO O.
El cliente no dejó un comentario.Allen G.
El cliente no dejó un comentario.Francisco B.
Best uhaul rental experience everRichard S.
El cliente no dejó un comentario.John W.
I reserved my truck a week in advance at a location 2 miles from my house to where I was moving items to. The day before moving I was called saying my tuck wasn't available at the location close to me, so i was sent to a location 30 miles away. After I got there it was an empty parking lot with no buildings or anything. I called the uhaul number back and asked where the building was. I was told it was almost 40 miles in the other direction because I was sent the wrong direction by Uhauls system. So in total I drove almost 70 miles whereas if my original reservation had still been reserved like supposed to be I would have driven 10 max including picking up the vehicle moving to new location and returning. Seemed like I got scammed into paying more for gas mileage due to my truck being moved to a different location. Was on hold all day with uhaul and had an awful experience. Wasted more than a quarter of my own gas just to get the truck then had to refill the actual uhaul truck back. Would not recommend to use again.Owen C.
El cliente no dejó un comentario.PETER W.
El cliente no dejó un comentario.Steven T.
El cliente no dejó un comentario.Gregg F.
El cliente no dejó un comentario.Adriana C.
El cliente no dejó un comentario.DANIELLE G.
Truck was raggedy.Jason H.
The agents at the front desk are awesome!Dawn W.
El cliente no dejó un comentario.Michael L.
Our uhaul needed lots of repairs, constantly making funny noises and feeling of stalling. Also did not have the equipment we paid for. People at Midgard were very nice but uhaul was notRobert H.
Better management. Value your customers and the customers experience.J' Lecyah C.
The gentleman that helped me at Midgard was a life saver I didn't know what I was doing he made the whole process very easy and was super helpfulChad R.
El cliente no dejó un comentario.Marylin F.
El cliente no dejó un comentario.Chunwing N.
Harold and Vickie were extremely helpful and went the extra mile to make sure my trailer rental went well. Friendly, professional, and patient. The facility and equipment were both spotless and well maintained. I highly recommend Midgard Storage Acworth for UHaul rental needs.Michelle J.
El cliente no dejó un comentario.Sean S.
fast, friendly service, easy process, would recommend , 5 starAllen W.
El cliente no dejó un comentario.Rashad P.
El cliente no dejó un comentario.Leslie F.
Fix the app had to go to the website instead of using the app to drop the truck off I couldn't get past the first step to drop off the truckChase R.
Ask to the sales guy to remove the $14.00 insurance fee and he didn't do it.. I disputed but still got charged for it. :(.Olbin V.
El cliente no dejó un comentario.Greg P.
The guy Harrol that works their is awesome. He was polite, Patient & went out his way to show me how to hook up a trailer. I was more than satisfied with this locationWillam S.
El cliente no dejó un comentario.faye S.
El cliente no dejó un comentario.Donna M.
El cliente no dejó un comentario.Bryan H.
Harold was great. The service and the truck was in great condition.Joey D.
Great service !! Will returnESPERANZA M.
El cliente no dejó un comentario.Bobby B.
Great customer careTH ANDRE L.