Customer Reviews for Midgard Self Storage of Murrells Inlet
(U-Haul Neighborhood Dealer)

115 reviews

4971 US Hwy 17 Frontage Rd   Murrells Inlet, SC 29576

(843) 651-0686

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 651-0686

4971 US Hwy 17 Frontage Rd
Murrells Inlet, SC 29576

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ric HogerHeide 
Rating:
5.0

Lisa was amazing to work with! She took my call quickly, answered all my questions thoroughly and went with me to attain the key and explain everything! Youn return of the vehicle office was closed Lisa quickly closed out everything wheen returning to work the next opened day! She was such a pleasure to work with! She deserves a raise!

Ashley Burd 
Rating:
5.0

Customer did not leave a comment.

Lisa Unger 
Rating:
5.0

Customer did not leave a comment.

anthony lapiana 
Rating:
5.0

Customer did not leave a comment.

Steven Elias 
Rating:
5.0

Good job

Arlie Jones 
Rating:
5.0

Customer did not leave a comment.

Martin Brennan 
Rating:
5.0

Customer did not leave a comment.

Isabel Picchianti 
Rating:
5.0

Great service , easy to rent from and polite staff

Lisa Smith 
Rating:
4.0

Customer did not leave a comment.

bruce barach 
Rating:
5.0

Easy access to drop off

George A Cardwell 
Rating:
5.0

Customer did not leave a comment.

Randy Maham 
Rating:
2.0

The check in process on the phone was horribly long, the instructions were unclear on how to access the key so had to wait in the cold for 10 minutes for a call back, only to be told to find the office. The lady at the office was rude and not the most helpful.

Natalie Cruse 
Rating:
5.0

Customer did not leave a comment.

Lisa Smith 
Rating:
5.0

Customer did not leave a comment.

joe rincione 
Rating:
5.0

Customer did not leave a comment.

James Thompson 
Rating:
5.0

Lisa was fantastic! She was professional and helpful throughout the process. She is a big reason I'd easily recommend using this location in the future to both my friends and family!

Anthony DeAngelo 
Rating:
5.0

Customer did not leave a comment.

Fred Corson 
Rating:
5.0

Customer did not leave a comment.

Steven Elias 
Rating:
5.0

Absolutely nothing. Lisa was awesome! Extremely helpful and accommodating!!

Anthony Capone 
Rating:
5.0

The original place we were to drop off was too full so the owner Leanne told us to take it to Midgard. Unfortunately, they were closed as it was a Sunday! But I dropped off the trailer and truck, took pics and left keys in drop box. I. Allen Monday morning and spoke with a very lovely woman who confirmed the drop off. She was training a new employee so she said she’d check it in within 20 minutes. Which she did as I received a checked in email. Thank you for your polite and expeditious service! Samantha

Samantha Thomas 
Rating:
5.0

Customer did not leave a comment.

Michael Carroll 
Rating:
5.0

Customer did not leave a comment.

George Hefley 
Rating:
5.0

Customer did not leave a comment.

Penelope Jacobs 
Rating:
5.0

Customer did not leave a comment.

Penelope Jacobs 
Rating:
4.0

Customer did not leave a comment.

William Mottola 
Rating:
5.0

Customer did not leave a comment.

diane allen 
Rating:
5.0

The tires on the trailer seemed to be out of balance, trailer shook continuously.

billy mccall 
Rating:
5.0

Lisa and Lynda were excellent and explaining all the details of the rental. It was a no hassle experience and everything turned out great.

diane allen 
Rating:
5.0

Customer did not leave a comment.

Ed Blondin 
Rating:
5.0

Location was great but frontage road was hard to get to. Lisa was VERY helpful and friendly.

Chris Arnold 
Rating:
5.0

Customer did not leave a comment.

mike buff 
Rating:
5.0

Customer did not leave a comment.

Jay Hardin 
Rating:
5.0

Customer did not leave a comment.

Jonni Hess 
Rating:
5.0

Hire more ladies like the nice one we met

Michelle Hill 
Rating:
5.0

Customer did not leave a comment.

meg reed 
Rating:
5.0

Customer did not leave a comment.

Narvaletta Stewart 
Rating:
5.0

Lisa was very helpful and knowledgeable with the whole experience. I will recommend Lisa and Mid guard self storage to my friends. Thanks

Larry Blodgett 
Rating:
5.0

The lady who worked at MidGrade was very helpful. The facility was clean and the trailer we ordered was available and clean.

RENEE NEWELL 
Rating:
5.0

Customer did not leave a comment.

Jose Sanchuez 
Rating:
3.0

Not run us to3 different locations to get our truck

Roderick Barker 
Rating:
3.0

I was scheduled to pick up from 3050 S HWY 17, GARDEN CITY, SC 29576 / towing people. They messed up and then cussed me out for calling their number to get help. I was told they’d come meet me at 9am the next day and they never showed. They also refused to answer the phone. Awful!!!!!

ELLEN MILAN 
Rating:
5.0

Everything was super easy and smooth process. The woman that helped us was very friendly and a great person to work with for our moving needs.

Karyssa Costagliola 
Rating:
2.0

Your front office person was unfriendly, rude, and unprofessional. You did not have the blankets I ordered or the very important dolly that I needed and then after my 26 mile round trip you charged me $21 for gas - absolutely ridiculous, will never use U-haul again.

Matt Doak 
Rating:
4.0

Customer did not leave a comment.

Tamara Myers 
Rating:
5.0

Customer did not leave a comment.

Cindra Walker 
Rating:
5.0

Customer did not leave a comment.

Gary Gabriel 
Rating:
5.0

Started with only 1/8 of a tank of gas. I understand that is what the prior renter turned in, but might want to insist that every client put at least 1/4 of a tank in so next renter doesn't have to worry about gas immediately.

Thomas Miller 
Rating:
4.0

Customer did not leave a comment.

Robert Moler 
Rating:
5.0

I’ve rented here before, and won’t hesitate to go back. They are great.

CRAIG COHEN 
Rating:
5.0

Midgard location and Low Country UHaul agents were outstanding helping me resolve pick up location mistake.

bernard connelly 
Rating:
2.0

Educate the staff. The system seemed very different to process. We waited over 70mins to rent a uhaul even thought we called ahead to reserve. Then we were still overcharged.

EDWARD HOWARD 
Rating:
5.0

From the ease of using the website through check in, and return everything could not have gone smoother. The staff at the facility were professional & helpful. I would recommend this site to friends and family and use the services again if needed. Thank you Susan Milne

Susan Milne 
Rating:
5.0

Friendly and efficient staff. Nice facility. My experience fully met my expectations.

VITTORIA GABRIELLI 
Rating:
5.0

Highly recommend!!!!!

Mark Watts 
Rating:
2.0

Most everything was smooth except the drop off. Had to pay for an extra day because the website to return it wasn’t working at all.

Antonio DiMase 
Rating:
5.0

Great service from the girls at Midgard!

Lisa Moore 
Rating:
5.0

Just keep up the Great Service!! Lisa was very helpful!!

Don Mabry 
Rating:
1.0

On this rental I was charged for fuel. When returned, the fuel level was at 7/8 and I feel It was a Mis-read at check-in by your agent and wrongly charging me. Please credit this charge back to my credit card.

Frank Prater 
Rating:
5.0

Customer did not leave a comment.

Kris Willard 
Rating:
5.0

Good customer service.

Lisa Moore 
Rating:
5.0

Customer did not leave a comment.

Karen Baker 
Rating:
5.0

Customer did not leave a comment.

Gerard Martina 
Rating:
5.0

My p/u location was moved 3.5 miles further away from my original location. It is bike week in Myrtle Beach! Lots of traffic!

James McGloin 
Rating:
5.0

Customer did not leave a comment.

Keith Price 
Rating:
5.0

Customer did not leave a comment.

CHERYL WILDER 
Rating:
5.0

Customer did not leave a comment.

CHARLES PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

JON TESTER 
Rating:
4.0

Location confusing. Uhaul lot is across road from designated drop off address and there was no clear indication the noted address was the proper drop off site. No clearly designated uhaul key drop box.

PAUL GROCE 3RD 
Rating:
5.0

Customer did not leave a comment.

MARK DAVIS 
Rating:
5.0

Much more professional than In Moneta, VA. Hope U-Haul remembers to give me extra mileage for driving to Murrills Inlet. And I left extra gas in 26ft truck.

Kelley Hughs 
Rating:
5.0

Customer did not leave a comment.

CHERYL MOTLEY WILDER 
Rating:
3.0

Hard and confusing to find not the locations fault GPS took us in a confusing way

RUSSEL ALGER WELCH 
Rating:
4.0

Customer did not leave a comment.

Brian Kern 
Rating:
5.0

Customer did not leave a comment.

STUART SCHERR 
Rating:
5.0

Customer did not leave a comment.

JOHN MCFADDEN 
Rating:
5.0

Service person at this location was very helpful. She was timely and understood what to do.

DELMAS ROLLAND 
Rating:
3.0

Better signage

Richard Trespasz 
Rating:
4.0

We weren't quite sure where to leave the key after hours.

PETER JAMES LEE 
Rating:
5.0

Customer did not leave a comment.

ANITA MATTINGLY 
Rating:
5.0

Customer did not leave a comment.

DAVID GILMORE 
Rating:
5.0

Great, friendly service.

Sharon Crandall 
Rating:
5.0

Customer did not leave a comment.

Kathy Foret 
Rating:
5.0

Customer did not leave a comment.

Joyce Brown 
Rating:
5.0

quck effieint check out. good experience

HARRIS FRIEDBERG 
Rating:
3.0

Customer did not leave a comment.

COLIN TURNNIDGE 
Rating:
5.0

You're doing great!

Jacqueline McDonald 
Rating:
5.0

Customer did not leave a comment.

Mark Halper 
Rating:
5.0

We only needed to rent the truck for 24 hours, which is what we did. We did not even haul anything, it was basically for travel since all of the car rentals were booked. $460 is a little steep for 24 hours!

Greg Poling 
Rating:
3.0

Did not receive no email or text or anything on my return. Have charged my card extra and been on phone 3 times to get this right and still not fixed.

MISTY PLUMLEY 
Rating:
5.0

Customer did not leave a comment.

john tate 
Rating:
5.0

Customer did not leave a comment.

Thomas Port 
Rating:
3.0

Customer did not leave a comment.

LESLIE ANN ADKINS 
Rating:
4.0

My customer service gal was above a beyond helpful!.

Theresa Ruff 
Rating:
4.0

Customer did not leave a comment.

George Myers 
Rating:
4.0

Great manager who was very helpful.

Jerry Latopolski 
Rating:
5.0

Customer did not leave a comment.

Arlene Alba 
Rating:
4.0

The clerk was very helpful and pleasant to work with She even gave me a bottle of water

Patricia Coe 
Rating:
1.0

The checkout clerk took 25 minutes to record the mileage and print me a receipt up return.

James Clark 
Rating:
5.0

Customer did not leave a comment.

WAYNE WILLIAMS 
No reviews have been submitted for this location.

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