Customer Reviews for Midgard Self Storage Of Pawleys Island
(U-Haul Neighborhood Dealer)

287 reviews

11167 Ocean Hwy   Pawleys Island, SC 29585

(843) 237-5890

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 237-5890

11167 Ocean Hwy
Pawleys Island, SC 29585

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

john belo 
Rating:
5.0

Customer did not leave a comment.

James Steranka 
Rating:
5.0

Customer did not leave a comment.

mark rumley 
Rating:
5.0

Customer did not leave a comment.

Joe Whitlock 
Rating:
5.0

Customer service was excellent.

RoseMarie Coyne 
Rating:
5.0

The cab of the truck could have been cleaned better - the cup holders were disgusting. The floors could at least be vacuumed out. And if you tell me there will be someone there to help me check in so that I don't have to do it myself - please do me the favor and show up. Otherwise - it was a seamless experience.

Ronald Byrum 
Rating:
5.0

Customer did not leave a comment.

Michael Dirusso 
Rating:
4.0

Facility is closed on Wednesdays and Sundays. Had to do a self return by myself which was difficult as I had a hard time getting the trailer off the ball/hitch due to the weight of it and fact that the location was on a slight incline which put more weight on the ball. I would have selected a different location if I had known that they would not be open on the day of return. Self return took a number of attempts as the app was very slow to upload the return photos.

Steven Cunningham 
Rating:
1.0

My rented uhaul wasn’t ready had to stay on the phone for 30 min to get another uhaul this is the 2nd time at the same location

David Altman 
Rating:
3.0

Customer did not leave a comment.

Lori Graham 
Rating:
5.0

My rentals were not prorated for the rentals on the 2nd or 9th of December. I turned both in early.

John Thomas 
Rating:
5.0

Customer did not leave a comment.

robert martin 
Rating:
2.0

The truck had over 160K miles on it and it was not road worthy. Steering was very loose, vehicle was out of alignment. Oil pressure light and gauge kept indicating both low oil and low oil pressure. I will never again rent from this location and may never again rent a UHaul truck as it appears that the company is not concerned with the quality of their vehicles and the safety of their customers.

William Kidd 
Rating:
5.0

Customer did not leave a comment.

Silvestro Nicastro 
Rating:
5.0

Customer did not leave a comment.

David Gurecki 
Rating:
5.0

Easy return porocess

Ron Buck 
Rating:
5.0

Easy drop off.

Robert Gilbert 
Rating:
3.0

Customer did not leave a comment.

Victoria Wilson 
Rating:
5.0

Customer did not leave a comment.

leno rainero 
Rating:
5.0

Customer did not leave a comment.

KEVIN BRIGGS 
Rating:
5.0

Customer did not leave a comment.

James Howard 
Rating:
1.0

Customer did not leave a comment.

David Altman 
Rating:
5.0

Customer did not leave a comment.

larry harris 
Rating:
5.0

Customer did not leave a comment.

MIchael Hillery 
Rating:
5.0

Customer did not leave a comment.

Thomas Hart 
Rating:
5.0

Customer did not leave a comment.

William Neely 
Rating:
5.0

Customer did not leave a comment.

Johnny Swift 
Rating:
5.0

Customer did not leave a comment.

Heather Adams 
Rating:
5.0

Always great customer service at this location- convenient, quick and easy to communicate is what makes it the ideal location for all storage / Uhaul needs. My one suggestion is a bigger parking lot - the current lot is very small to get large trucks parked in. Only 7-8 parking spaces at this location. Otherwise always a great experience.

Kyle Roof 
Rating:
5.0

Customer did not leave a comment.

Alan Levine 
Rating:
5.0

Linda at Midguard very quickly and efficiently helped me deal with providing transit trucks on the spur of the moment to help unload a 80 foot moving van and transfer my household goods to my storage units in the midst of a poring rainstorm.

Thomas Miller 
Rating:
4.0

Customer did not leave a comment.

linda smith 
Rating:
2.0

I dropped off equipment a day earlier and the location was closed. So I called the next day to confirm to the personnel working there that I dropped off equipment earlier. She said that it wasn’t there and put me on hold for a physical check and again said that it wasn’t there. So now frustrated I went back to this location and spoke to the employee again pertaining the equipment I dropped off. So we both went out and I walked straight exactly where I left it! I don’t think she bothered looking too hard for it even after giving her the equipment number also. Just wasn’t a good experience. And the only thing she said was “I swear that wasn’t here this morning “. So I guess I’m a liar. No sorry, or I must have overlooked or nothing. Very un professional.

Kent Wallace 
Rating:
5.0

Great experience

WILLIAM HEINO 
Rating:
5.0

The lady that took care of us was very kind and made it so easy!

Theresa Brightwell 
Rating:
5.0

Customer did not leave a comment.

Alan Levine 
Rating:
5.0

She is always great. Life has been tough and I've had 3 uhaul rentals in the same week. She thought of things that were helpful and things that had slipped my mind due to being so busy with life. She made it easier and not so dreadful. She was professional and friendly and always keeps the location super clean and welcoming.

Kara Balentine 
Rating:
5.0

Great service.

Kathleen Casey 
Rating:
5.0

This store has phenomenal customer service. Friendly, patient and all around perfect on customer service. The representative was wonderful to work with and professional on all levels. Thank you again!

Randy Roof 
Rating:
5.0

All Great

gerald hamrick 
Rating:
5.0

Customer did not leave a comment.

Thomas Hart 
Rating:
5.0

Can't think of anything

Robert Fidler 
Rating:
3.0

Customer did not leave a comment.

Teasha BASS 
Rating:
5.0

Nothing. Cortney was a pleasure to deal with made everything very easy.

STEVEN FRANZA 
Rating:
5.0

Customer did not leave a comment.

TONY GRANT 
Rating:
5.0

Customer did not leave a comment.

Paula Porath 
Rating:
4.0

Customer did not leave a comment.

Clarissa Holmes 
Rating:
5.0

Attendant was very pleasant and efficient. I do not think you could have a better attendant.

Stephen Morris 
Rating:
5.0

Customer did not leave a comment.

Richard Quinn 
Rating:
5.0

Customer did not leave a comment.

Craig Dewey 
Rating:
5.0

Very helpful staff

Frank Medera 
Rating:
5.0

Customer did not leave a comment.

Theo Krapels 
Rating:
5.0

Customer did not leave a comment.

Dean Hood 
Rating:
5.0

Customer did not leave a comment.

Timothy Keilty 
Rating:
5.0

Employee sometimes out at another storage facility when arriving to pick up truck

Jan Hardwick 
Rating:
5.0

Customer did not leave a comment.

David Bundy 
Rating:
5.0

Customer did not leave a comment.

Linda Dickerson 
Rating:
5.0

Customer did not leave a comment.

R Steven Maynard 
Rating:
5.0

Excellent service

Tadeusz Jablonski 
Rating:
5.0

The young lady at the check in counter was so nice and helpful! She went above and beyond.

Shannon Cheek 
Rating:
5.0

Cortnie was OUTSTANDING, and a pleasure to work with from beginning to end! We had a 1 way rental going to Florida and it was ready, clean and reliable, exactly as promised. Great experience!

scott osterhuber 
Rating:
4.0

Corrine was very accommodating and professional. She made everything less stressful.

ZOE AMPHRAZIS 
Rating:
5.0

Customer did not leave a comment.

Rich Chenery 
Rating:
5.0

Customer did not leave a comment.

william mcgregor 
Rating:
5.0

Customer did not leave a comment.

John Collins 
Rating:
5.0

Customer did not leave a comment.

Robert Tiller 
Rating:
5.0

Customer did not leave a comment.

John Anderson 
Rating:
5.0

Customer did not leave a comment.

Donald HOPE 
Rating:
5.0

Customer did not leave a comment.

Kim Young 
Rating:
1.0

Excellent Customer Service from an associate named Kortnie.

Craig Brannan 
Rating:
5.0

Customer did not leave a comment.

Lori Lichtenwalter 
Rating:
5.0

Customer did not leave a comment.

Vicki Stewart 
Rating:
5.0

Customer did not leave a comment.

David Randolph 
Rating:
5.0

Customer did not leave a comment.

LESTER DRAYTON 
Rating:
3.0

Car was broken

Lauren Hallonquist 
Rating:
5.0

Great customer service

ROBERT TILLER 
Rating:
5.0

Very nice people that provided good customer service and experience

ken woo 
Rating:
5.0

All Good

Linda MayBank 
Rating:
5.0

Customer did not leave a comment.

Amy Stevens 
Rating:
5.0

Everything was good

Andrew Jackson 
Rating:
5.0

Customer did not leave a comment.

Bob Tiller 
Rating:
5.0

Customer did not leave a comment.

TIM MCGINN 
Rating:
4.0

Clean the inside. There was food on the ground and parts of a drinking cup when I first got into the seat. Just simple cleaning up between users

Breanna McNamara 
Rating:
5.0

None

JOHN BLOUNT 
Rating:
5.0

Customer did not leave a comment.

craig Kern 
Rating:
5.0

Customer did not leave a comment.

Michael Waters 
Rating:
5.0

Everything was great. I will definitely use your location again!

Al Greer 
Rating:
5.0

None noted

Roy Siegel 
Rating:
5.0

Great customer service. Our agent was superb.

emma karst 
Rating:
5.0

Customer did not leave a comment.

Anthony Simerson 
Rating:
5.0

Excellent customer service.

Elizabeth Fitzgerald 
Rating:
4.0

Customer did not leave a comment.

Jonathan Howard 
Rating:
5.0

Fast service

philip chang 
Rating:
4.0

Linda was very helpful and went above the usual for us. We thought we could return the trailer anywhere near Georgetown (based on what we were told at pick up), but we’re told we had to find out where we were supposed to return it and then change the location. The first phone attendant Linda got was extremely unhelpful and wasted about 10-15 minutes of her (and my) time, and a second attendant when we tried again helped us get things handled in about 30 seconds. (The reason we had to do it by phone was that the rental did not show up on my online account and I couldn’t do it from there).

David Stone 
Rating:
5.0

The person who waited on me was outstanding...I had the wrong hitch and she waited until I got the correct one and stayed after closing time so i could run get the right one...

Hampton Wall 
Rating:
5.0

Very quick in and out great place.

Michael Boden 
Rating:
5.0

Very knowledgeable and professional people to work with.

Ricky Dewitt-smith 
Rating:
5.0

Customer did not leave a comment.

DAVID MURPHY 
Rating:
5.0

Customer did not leave a comment.

Terry Scopel 
Rating:
5.0

The team was very nice and helpful. The process was very easy and fast

Stuart Proffitt 
No reviews have been submitted for this location.

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