Customer Reviews for Midgard Self Storage Greenwood SC
(U-Haul Neighborhood Dealer)

288 reviews

246 SC-225   Greenwood, SC 29646

(864) 223-5787

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 223-5787

246 SC-225
Greenwood, SC 29646

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I would highly recommend that you appropriately explain the mileage system to customers so that they don't get charged for extra miles that they are unaware of.

Marshall Nichols 
Rating:
5.0

Everything’ was EXCELLENT!!

Michael Thomas 
Rating:
5.0

Great staff

Marcel Piatek 
Rating:
5.0

Great location and assistance from employees

Jane Earman 
Rating:
5.0

No improvement necessary. Thanks

Samuel Loggins 
Rating:
5.0

Great service! Alex was very professional and helped make the rental a pleasant experience. Will definitely use this location again in the future.

Tonya Sprouse 
Rating:
5.0

Customer did not leave a comment.

Rene Wilson 
Rating:
4.0

Customer did not leave a comment.

Mike Frankos 
Rating:
4.0

Customer did not leave a comment.

Mike Frankos 
Rating:
5.0

Just keep doing what ya'll is doing.

MICHAEL MURRAY 
Rating:
5.0

Customer did not leave a comment.

Donte Barringer 
Rating:
5.0

Customer did not leave a comment.

Michael Hammel 
Rating:
5.0

Customer did not leave a comment.

MIchael Odell 
Rating:
4.0

Customer did not leave a comment.

Rhoda Jones 
Rating:
5.0

Customer did not leave a comment.

Charles Pigg 
Rating:
5.0

Nothing everything was great! The guy at the uhaul was cute and was very polite, and helpful.

Quintavious Morgan 
Rating:
5.0

Customer did not leave a comment.

Erick Eargle 
Rating:
5.0

Customer did not leave a comment.

Donna Weaver 
Rating:
5.0

Customer did not leave a comment.

JANET SMITH 
Rating:
5.0

This is the second time I've rented here in 2 weeks. I pass by 2 other uhaul rental centers on my way to this one. It is worth the extra time and effort. Alex is professional, and the facility and equipment are well-maintained. He quickly hooked up the trailer both times, which is better than some others who refuse to lift a hand. I'll be back.

Melissa Johnson 
Rating:
5.0

Nothing. Alex was fantastic. Already put a great review online.

Melissa Johnson 
Rating:
5.0

The facility was clean and nice lady working there was so nice and accomodating. Great experience dropping off our truck.

Bryan Jobo 
Rating:
5.0

Customer did not leave a comment.

Patty Nickles 
Rating:
5.0

Very professional and friendly service..

Novie ClevelandIV 
Rating:
5.0

Thank you so much for service . Yes i would recommend my family and friends for storage and Uhaul service.

Valerie Morgan 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Kaltz 
Rating:
3.0

Customer did not leave a comment.

Mary Goodmam 
Rating:
5.0

Customer did not leave a comment.

Melissa Jackson 
Rating:
5.0

Both ladies in this location were extremely nice and helpful. They gave a nice homely aura! The location is extremely clean and organized the truck was super clean as well!

Brianna Shannon 
Rating:
5.0

Britney's attention was very kind and very fast, it is a great service that she provide in that location.

Alexander Largo Lopez 
Rating:
5.0

The Lady that hooked up my trailer was very nice and helpful.

David Trocheck 
Rating:
5.0

Customer did not leave a comment.

Stanley Dzengelewski 
Rating:
5.0

I highly recommend Midguard Storage for you moving and storage needs. However, I have a huge problem with lack of communication with Uhaul truck rentals. I had arranged for a 15 foot truck a week in advance and received the cost of the rental. The afternoon before I was to pick up the rental I was informed that the Uhaul was not available and I had to seek out another location which was frustrating because I had hired movers to meet me at my loading location. The morning of picking up my rental, I was informed of the $.99 per mile rental charge. I ended up paying over $200 more than what I was originally quoted. Not happy at all with Uhaul!

Greg Stevens 
Rating:
5.0

I was very pleased with the whole experience

KERRY CARSON 
Rating:
5.0

Nothing. The younger African American girl who assisted us was perfect and understanding of our situation.

Steven Cathcart 
Rating:
5.0

Customer did not leave a comment.

DEBORAH BARTLETT 
Rating:
5.0

Both the clerk who was at the desk and Brittany, the manager were phenomenal. I was originally supposed to have storage at another location but the location did not have the unit they allowed me to book online and the employees were less than helpful.

GEORGE FINKENSTADT 
Rating:
5.0

The lady was great at the U-Haul place

Sammy Weaghington 
Rating:
5.0

Always a positive experience here.

PATRICK MILAM 
Rating:
5.0

Great, easy drop off experience.

APRIL MILAM 
Rating:
5.0

Customer did not leave a comment.

Yvonne Johnson Davis 
Rating:
5.0

Brittany at this location was beyond awesome. She was very professional and extremely friendly!!!!

Arthur luis 
Rating:
5.0

Customer did not leave a comment.

JARED COMPTON 
Rating:
5.0

Nothing!! The service was absolutely amazing!! Both ladies were awesome! Brittany was wonderful. Very helpful and most of all so kind! I will use this location in the future and will definitely recommend them to anyone in need of a uhaul!!!

KAYLA LAKE 
Rating:
5.0

Customer did not leave a comment.

Daniel Williams 
Rating:
5.0

I cannot think of any way to make it better. Cheyenne and Brittany were so helpful when I rented and returned my rental! They are awesome people! I will definitely use them again!

Amber Simmons 
Rating:
5.0

Clean the trucks between rentals. The customer service was excellent!

TINA KONSEK 
Rating:
5.0

Customer did not leave a comment.

George Mccoy 
Rating:
5.0

Customer did not leave a comment.

EARTHA HEARD 
Rating:
1.0

Well, I reserved an appliance dolly earlier in the week but when I went to pick it up along with the trailer Saturday, this location didn't have one. It became a HUGE mess as we were moving a 600-pound safe and absolutely needed to have this dolly ... long story short, we thought we would be on our way to pick up the safe by 10 a.m. but it ended up being 1 p.m., which had a ripple effect in that the place we were picking up the safe from had to charge us for the late pickup, etc. Guys, I'm going to need reimbursed for this entire transaction to ever use U-Haul again. This was a huge mess. If you didn't have a dolly ready for us to use on Saturday, the website shouldn't have said that earlier in the week. We could have gotten a dolly someplace else but counted on having it ready to go when we picked up the trailer.

ROBERT SCHOENBERGER 
Rating:
5.0

This location is the ONLY location that I use! Staff here are so friendly, easy to talk to and very professional

ALEXIS BANNERMAN 
Rating:
2.0

I will not use Uhaul ever again. I have a contract that I received after we turned the truck in, and I have had an additional charge that is NOT on my contract. I have received no invoices and no proof as to where that charge came from. I will NEVER use Uhaul again, and I will NOT recommend anyone use them.

Susan Clark 
Rating:
5.0

It was a great experience.

Hope Pruitt 
Rating:
5.0

Easy and convenient easy access very helpful and friendly

phillip Moore 
Rating:
5.0

You all were great very patient and nice very helpful . I will be doing business with you again

Nona Sligh 
Rating:
5.0

Customer did not leave a comment.

ROBERT STORY 
Rating:
5.0

Everything is great. The young ladies that works at that location are very nice and sweet.

MICHAEL MURRAY 
Rating:
5.0

Mrs Thompson had Great customer service made feel @ home 🏠 Troy White

Troy White 
Rating:
5.0

Made things easy!

Richard Christian 
Rating:
5.0

Very courteous and professional.

Leslie Thomas 
Rating:
5.0

Customer did not leave a comment.

philip heinlen 
Rating:
5.0

Customer did not leave a comment.

MARK MULKEY 
Rating:
5.0

No negatives, Cheyenne was great to deal with.

DAVID MILLER 
Rating:
1.0

Customer did not leave a comment.

Josiah Aytes Sr 
Rating:
5.0

Customer did not leave a comment.

Patty Nickles 
Rating:
5.0

Excellent service! Friendly and Helpful! Highly recommend using!!

Thomas Evans 
Rating:
5.0

Customer did not leave a comment.

robert shahan 
Rating:
5.0

Kelly is great at her job and very thorough with providing information I will definitely recommend this location to anyone.

Brad Spears 
Rating:
5.0

Customer did not leave a comment.

Brad Spears 
Rating:
3.0

When I had a problem returning equipment staff at this location told me they couldn’t help and I was on my own resolving the issue with U-Haul. They ultimately helped with a work around when the issue couldn’t be resolved.

George Kennedy 
Rating:
5.0

The people are very sweet!

ALEXIS BANNERMAN 
Rating:
1.0

Messed up the pickup time, size of the truck, return date, and the truck we received would get stuck in gear while driving. I setup the rental three weeks in advance and they still screwed everything up.

Justin Crawford 
Rating:
5.0

very helpful / understanding

Troy White 
Rating:
5.0

Everything was Great

Troy White 
Rating:
4.0

The trailer was dirty inside, screws, paper, heavy dust and stains on the walls. The drop off location is charging me $16 for clean up. This is totally outrageous and uncalled for.. I expect a refund.

FABIO ESPINOSA 
Rating:
5.0

I love the experience. Kelli is so professional and friendly. I am thankful for her. She makes everything easier. Thank you Kelli!

Jame Mock 
Rating:
5.0

Customer did not leave a comment.

Lydia Biais 
Rating:
5.0

Customer did not leave a comment.

Richard Eakin 
Rating:
5.0

i have had more than this time exp, i have did storage here, and never had a problem

John Bass 
Rating:
4.0

Customer did not leave a comment.

Brian Rackley 
Rating:
5.0

Customer did not leave a comment.

Marcus Chamberlain 
Rating:
5.0

Very clean and friendly. I would use them again for sure.

FABIO ESPINOSA 
Rating:
4.0

Customer did not leave a comment.

JEREMY SAYRES 
Rating:
5.0

N/A

Jean Cauley 
Rating:
3.0

Customer did not leave a comment.

Kelly Arnette 
Rating:
5.0

Customer did not leave a comment.

Clint Seymour 
Rating:
5.0

Customer did not leave a comment.

Bradford Rankin 
Rating:
5.0

Customer did not leave a comment.

Rhonda McGinnis 
Rating:
5.0

Customer did not leave a comment.

Roy Adams 
Rating:
5.0

Nothing! She was awesome! We loved her!

Beth Brewington 
Rating:
1.0

The attendant sat in the office and did NOTHING to help me hook up and leave. The trailer had damage to the wheel fenders when I picked it up. The attendant would not come out and take note of the damage. I had an appliance dolly rented, but I had to drive to another U-haul location to pick that up, and the one that I got was CRAP! The wheels hardly turned at all, and it made the whole moving experience a nightmare! NO ONE took any action to help or make it right with me. I should be reimbursed for 50% if the total charges of this rental.

Steven Goings 
Rating:
5.0

Honestly can't think of anything that needs to be improved on.

Dusty Ouzts 
Rating:
4.0

Customer did not leave a comment.

Samuel Jenkins 
Rating:
5.0

Customer did not leave a comment.

Ben Taylor 
Rating:
5.0

Customer did not leave a comment.

Donald White 
Rating:
5.0

I'm satisfied with Midgard, their customer service solved my issue but I'm very disappointing with U-haul. I had schedule to pick up in a location close from home, somebody from U-haul called me and confirmed to pick up on that location and then they changed the location without call me. Once I got at Midgard they didn't have the truck that I needed

Francis Horigoshi 
Rating:
5.0

Nothing

PEARL BLAIR AIKEN 
Rating:
3.0

The app wasn't easy to use. Being new to the 24/7 process, the location didn't seem educated on that process but seem to assume I knew how the process worked. When I had trouble with getting there on time to pick up, there was no one available to help in a good amount of time. We wasted an hour trying to get the truck.

Dewey Harling 
Rating:
5.0

Customer did not leave a comment.

Charles PIgg 
Rating:
5.0

Customer did not leave a comment.

Rodney Robinson 
No reviews have been submitted for this location.

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