Customer Reviews for Midgard Self Storage Greenville Two LLC
(U-Haul Neighborhood Dealer)

267 reviews

935 W Butler Rd   Greenville, SC 29607

(864) 990-1128

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 990-1128

935 W Butler Rd
Greenville, SC 29607

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Teresa Warner 
Rating:
5.0

Very clean - Luke was great.

Jessica Smith 
Rating:
5.0

Customer did not leave a comment.

James Henderson 
Rating:
3.0

The truck millage and the paperwork where off 3 miles-I didn't realize till it was to late or I would've taken a pic of it. Beware of this and don't get charged for extra miles that wasn't yours.

Ramona Cochrane 
Rating:
4.0

Customer did not leave a comment.

Tabatha Crawford 
Rating:
5.0

Customer did not leave a comment.

James Clinton 
Rating:
5.0

Customer did not leave a comment.

rhonda sullivan 
Rating:
5.0

Customer did not leave a comment.

leah sole 
Rating:
5.0

Customer did not leave a comment.

daniel shaw 
Rating:
5.0

Customer did not leave a comment.

David Miller 
Rating:
5.0

Provide tools and recommend checking tire pressure.

Gregory Smith 
Rating:
5.0

Was able to get the right size. I have worked with Spring several times. She is very compassionate about her job and gives excellent service.

Sandra Oliver 
Rating:
5.0

Great place to return both trucks. Customer service was excellent. They came out to greet us with a smile.

Katherine Winslow 
Rating:
5.0

The customer service representative was very friendly and attentive.

JODI LAMBERT 
Rating:
5.0

Customer did not leave a comment.

Katherine Winslow 
Rating:
5.0

Customer did not leave a comment.

Kendra Stokes 
Rating:
5.0

The lady at the rental desk was amazing. She is a true gem and so helpful.

Tara Farmer 
Rating:
5.0

Scheduled via the UHaul app, the reservation was not located but the people accommodated me and it only cost a bit of time. Everything worked out in the end.

TODD MASTON 
Rating:
3.0

Customer did not leave a comment.

Aksharkumar Patel 
Rating:
5.0

The key drop box was not as indicated in the photo for this location. It was hidden on the OPPOSITE side of the building from the U-Haul trucks and entirely hidden around a corner. Had a worker not been onsite, we would have never found it.

Karen Chambers 
Rating:
5.0

Customer did not leave a comment.

Brett Gemas 
Rating:
1.0

Had no idea what they were doing. No help in getting the trailer checked in. When we dropped the trailer they said we were all good but we weren’t. Failed to check it in.

Nathan Snider 
Rating:
5.0

Customer did not leave a comment.

RANDALL DUDNEY 
Rating:
5.0

Customer did not leave a comment.

Reba BRAYLO 
Rating:
5.0

Customer did not leave a comment.

NORBERT REMTER 
Rating:
5.0

Wish the rates was a little bit lower.

OLUTOPE OYESANYA 
Rating:
5.0

Customer did not leave a comment.

Michael Montgomery 
Rating:
5.0

Customer did not leave a comment.

Andrew Mills 
Rating:
5.0

Great experience with uhaul

Jason Toyne 
Rating:
4.0

Taxes were 32% of the rental charge! I was also charged a $5.00 environmental fee (extral profit fee) that was not previously disclosed. The Extra day fee is $40 but you don't get a any credit if you turn in the truck a day early.

Richard Forman 
Rating:
5.0

Customer did not leave a comment.

SHAMELL ARMSTRONG 
Rating:
1.0

I received my truck at 1230pm and returned it the next day at 1210 I rented it for 24 hours and was charged for 2 days, they also charged me for fuel and charged me as if I had not filled it with gas I feel robbed I do not recommend them.

Adilson Amaya 
Rating:
5.0

Best u-haul rental experience I’ve ever had! This team knows how to deliver a great customer experience. Special thanks to Brittany and Spring!

Bruce Johnson 
Rating:
4.0

Customer did not leave a comment.

Rusty Burnett 
Rating:
5.0

The staff was great. Vehicles should be returned with a full tank of gas. The next renter should not be tasked with the initial task of stopping at a service station.

Audie Penn 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Clayton 
Rating:
5.0

Customer did not leave a comment.

Germaine Bryson 
Rating:
5.0

Customer did not leave a comment.

KIM DUNN 
Rating:
5.0

Customer did not leave a comment.

Richard Maier 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Clayton 
Rating:
3.0

Customer did not leave a comment.

Susan Castellanos 
Rating:
5.0

Customer did not leave a comment.

Minh Pham 
Rating:
5.0

Customer did not leave a comment.

kim dunn 
Rating:
5.0

Awesome customer service! Thanks

Randy Hall 
Rating:
4.0

Customer did not leave a comment.

Wadiya Sterrett 
Rating:
5.0

I did not have one problem with either location. My problems started when I first tried to make a reservation online. The website must have been having issues, as it would not let me get to the checkout/confirmation. So, I waited 2 days, and in that time, the price went up $70. I then called in to asked them to add an appliance dolly because it did not take me to the page to order one. Somehow i was disconnected from the first call, so I called back, and they added it. Somewhere in that time, something changed about my reservation, as when I opened my confirmation email (the morning of pickup) the pickup location was all wrong. When I called customer service, they said they could see my original reservation was pick up in SC and drop off in TN. I was transferred twice and they changed the reservation to 11am at a different location. When I arrived, the location did not open until 12pm. I had to come back an hour later and when I did, they had no appliance dolly.

Stephanie Zehr 
Rating:
5.0

Customer did not leave a comment.

QUEONA MATTISON 
Rating:
5.0

Everything was fine.

Agustina Calixto 
Rating:
5.0

The lady working the desk helping me was absolutely amazing. I was having a tough time moving and she calmed me down and made my experience of moving very encouraging.

Samuel Farrar 
Rating:
5.0

Very nice employees!! Stayed nice with me even though I was grouchy and cold they had me leaving with a smile on my face!!

ADIA PITTMAN 
Rating:
4.0

Customer did not leave a comment.

kelly neuner 
Rating:
2.0

The unit that was rented was very filthy, dirty and smelt of cigarettes. There was chewing tobacco spit bottles in and under the seats. One had leaked out. Windows were dirty with cigarette smoke haze and foot prints on passenger side. Windshield had 1 crack n rock chips. This unit did not receive a vehicle inspection. I did not receive the vehicle pre-inspection report or rental agreement which I was told everything was ok and did not need it. I did not receive all blankets that were paid for I was missing 12 of them. This vehicle was driven from Greenville SC to Caribou Maine and should be kept for local use only. It has a severe shake at 60 mph and above from the front end. It has a very loud audible transmission noise.

Scott Bard 
Rating:
5.0

Customer did not leave a comment.

Tracey Black 
Rating:
5.0

Simple pricing. Cost for the truck, cost for miles driven, total it up, add tax, done! Easy!

Walter Lennick 
Rating:
5.0

Everything was excellent and the woman Spring that works there had amazing customer service! Thank you and will be back soon.

Germaine Bryson 
Rating:
1.0

The strap was ripped and broke while we were loading a car

Abe Annefaie 
Rating:
5.0

Person helping me was amazing and knowledgeable about the process. Made it easy to come in and out.

FRANCISCO MENDEZ 
Rating:
3.0

I am being over charged and I have called and talked with someone. They said they would look into it and call me back. More than 24 hours later I have heard nothing. I left a email still nothing.

SERENA SPARKS 
Rating:
5.0

Customer did not leave a comment.

David Laboy 
Rating:
4.0

I failed to get the reps name who assisted me with this rental at the location but her customer service was outstanding. She was very helpful and delightful. She explained everything so well as far as my options. She had a great and positive attitude which in turn helped my day. Great lady

Marlow Burton 
Rating:
5.0

Hi, everyone was very helpful and understanding take care of the clients, also ofer help and water in this hot summer, clean office and storage. The truck was clean, AC nice and cold. I would definitely recommend this place and rent again. Thanks

Clara Rice 
Rating:
3.0

Customer did not leave a comment.

Brittnay McKinstry 
Rating:
5.0

Brittney was amazing! She was professional, courteous, friendly and efficient!

Susan Bates 
Rating:
5.0

I would recommend this location but I do have a issue with your corporate office I tried calling them numerous of times today because of extra billing on my actt a week and half later after returning the rental I requested a few call backs thru the automated system and only received one when I told her my problem then before she ever got any information from my acct she asked me to hold please I sat on the phone for 35 mins and then was hung up on...as far as the location in greenville they were polite and the new hire there was very polite and made the visit enjoyable just wish your corporate office could be half as pleasant to deal with as this location

Zachary Geohagan 
Rating:
5.0

There are alot of trucks and objecrs in spots so it is hard to maneuver trucks in the lot to get to your storage spots.

Stephanie Davis 
Rating:
5.0

Customer did not leave a comment.

Mike McAbee 
Rating:
5.0

Brittany was the best at getting us taken care of. The staff at the Uhaul help line were able to direct me to another location for the trailer since the original site was closing.

John Gilbreath 
Rating:
4.0

I crease staffing. People checking in and checking out plus people reserving storage units….one person can not handle that especially a trainee.

Greg McCubbin 
Rating:
5.0

Nothing Very professional and clean

Faye Brock 
Rating:
4.0

I ordered a furniture dolly one month ago when I made the reservation and it wasn’t there when I picked up the truck. They didn’t bill me, but it made the move a little harder with just the regular dolly.

Joe Mazur 
Rating:
4.0

Complete opposite of pick up location. Gentleman came out and helped us drop off the truck. Seemed very happy that we were dropping of a 20 foot truck.

Randy Blackwell 
Rating:
3.0

Just a drop off

Matthew Ferslew 
Rating:
5.0

The two ladies working the office were super nice and helpful. Brittany and Spring deserve the recognition!!!!

kent anderson 
Rating:
5.0

Great experience all around

Joal Rozar 
Rating:
5.0

Exceptional customer service!!!!!!!!

Horace Baker 
Rating:
5.0

Customer did not leave a comment.

Karl Deily 
Rating:
4.0

It was a self help deal, so I didn't deal with anyone.

Fernando Martinez 
Rating:
5.0

Customer did not leave a comment.

Mack Stewart 
Rating:
5.0

Customer did not leave a comment.

Mototsugu Tetsuka 
Rating:
5.0

Customer did not leave a comment.

Frederick Brunner 
Rating:
5.0

Great job

DONALD CALHOUN 
Rating:
3.0

Customer did not leave a comment.

QUENTIN GUY 
Rating:
5.0

I dropped off the uhaul after hours. The key box was easily found. The next day I received an email stating they received the truck and everything was in order. Very easy and fast drop off.

Emilia Cater 
Rating:
5.0

Positive experience

Faye Koppang 
Rating:
5.0

Customer did not leave a comment.

Robert Borchardt 
Rating:
5.0

I was overcharged for gas even though I put gas back in the truck before returning it

Marva Mack 
Rating:
1.0

I returned the trailer at 9:45am, then received a call that night at 5:45pm, asking where the trailer was. The gentleman that called me was the same person that checked in the trailer at 9:45am! No apology, just that "he sees a lot of people during the day" and "would have to get back to me".

Andrew Posta 
Rating:
5.0

Customer did not leave a comment.

James Finch 
Rating:
5.0

Customer did not leave a comment.

Emilia Cater 
Rating:
5.0

Customer did not leave a comment.

Mark Madden 
Rating:
5.0

I really don't know what more can you do. Customer service was so great, when I need a U-haul truck for my next move, Migrad will be my go to place

Robert Bush 
Rating:
5.0

Great customer service

Avis Carter 
Rating:
5.0

Great

Joseph Nadeau 
Rating:
5.0

Customer did not leave a comment.

tomas william 
Rating:
2.0

Tried to charge extra for gas and when I called to discuss this charge he just kept saying you will need to call customer service. Just be honest word of month is gold.

Joy Pottmeyer 
Rating:
3.0

Customer did not leave a comment.

Maynor Morales 
Rating:
5.0

Customer did not leave a comment.

Roland Holloway 
Rating:
5.0

Customer did not leave a comment.

jason gamble 
Rating:
5.0

Customer did not leave a comment.

Darren Chapman 
Rating:
5.0

Customer did not leave a comment.

Haley Brinkley 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top