Customer Reviews for Midgard Self Storage Anderson
(U-Haul Neighborhood Dealer)

90 reviews

3215 N Hwy 81   Anderson, SC 29621

(864) 642-1669

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 642-1669

3215 N Hwy 81
Anderson, SC 29621

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The back of the all be it empty… was full of dirt and mud.

Kristin Henderson 
Rating:
3.0

The person who rented us the equipment had no idea that you must cross the chains of the trailer had me actually uncross them before I could leave!! I of course stopped somewhere and crossed them I thought that it was kind of crazy!!

Noah Fuller Delmont 
Rating:
5.0

Great store manager.

Kevin Krzeminski 
Rating:
4.0

For some reason the truck required an unusual amount of correction to keep straight.

Jameson Gibbs 
Rating:
5.0

Melissa, the one I got the truck from she was awesome. She was very knowledgeable very helpful with helping me make decisions. Will definitely use that location again.

Michael Boring 
Rating:
5.0

In and out fast

Edward Browder 
Rating:
4.0

Yes. We also used one of your local movers , McKinney. Movers. I recalled using Michael before, with excellent results. When I told your representative I wanted his recommendations for the movers

JD CASH 
Rating:
5.0

Customer did not leave a comment.

Shekeya Tillman 
Rating:
5.0

Great people!

TIMOTHY HOPKINS 
Rating:
5.0

No complaints. Pickup and drop off went very smoothly. Well done.

Jones Campbell 
Rating:
5.0

Customer did not leave a comment.

tom brown 
Rating:
1.0

Never use U-Haul again reserved 2 times both times became unavailable promised to have my mileage lowered as a being messed up 2 times didn’t happen my bill was more than I could afford never again

Star Clark 
Rating:
5.0

Customer did not leave a comment.

Penny Argo 
Rating:
5.0

Truck had a pull to it if you went over 35mph

Tonya Simmons 
Rating:
5.0

Customer did not leave a comment.

Kevin Krzeminski 
Rating:
5.0

Friendly, fast, easy peasy. Thanks

Greg Bopp 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SCHLOSSER 
Rating:
4.0

Customer did not leave a comment.

Joanne Mandeville 
Rating:
2.0

I received the van a day late, and when I received it the engine oil needed to be changed, the front tire air was low, and the left blinker was burned out. It was an overall poor experience only slightly made better by the employee I spoke to being kind.

Elizabeth Martin 
Rating:
5.0

Customer did not leave a comment.

Kenneth Long 
Rating:
5.0

The lady who released the rental to me was very prompt and helpful.

Leslie Henke 
Rating:
5.0

I was very pleased with the service.

SAMUEL CLEVELAND 
Rating:
5.0

Excellent, and the customer service was amazing!!

Jay Martin 
Rating:
5.0

Customer did not leave a comment.

Christopher Houston 
Rating:
5.0

The associate, Fatima, was very knowledgeable and professional. It was a pleasant experience working with them.

William Reno 
Rating:
5.0

They were perfect

Mark Galusza 
Rating:
4.0

Site was great

Timothy Torongeau 
Rating:
5.0

Customer did not leave a comment.

MIchael Lee 
Rating:
5.0

Very professional

Edward Retzlaff 
Rating:
2.0

Truck had not been cleaned prior to me using it, pictures of the truck to approve were very misleading, the truck had scratches and marks all over the outside, the pictures did not have any of these in them. Went inside to let the person working know my concerns, she said oh it's ok all U-Haul trucks are messed up like that?? This truck had not been inspected from the last time it was used yet I was expected to approve the false pictures? Not pleased at all

Cyndi Meredith 
Rating:
5.0

Customer did not leave a comment.

sharon gay 
Rating:
5.0

Customer did not leave a comment.

garth richardson 
Rating:
5.0

Customer did not leave a comment.

Samantha Maxwell 
Rating:
4.0

App was slow. Keys were also not inside the truck as described in the app, which could cause issues if pick up is occurring in off-business hours. Return was easy, but again, app was slow.

Grace Broder 
Rating:
5.0

Not sure why I was charged $184.96 when it should've only been about $60

MONICA ROGERS 
Rating:
5.0

The associate that helped did an amazing job. She should get a raise!!!!!!

Luke Mixson 
Rating:
5.0

Customer did not leave a comment.

Jimmy Morse 
Rating:
1.0

Very bad service

Said Ubaid 
Rating:
5.0

Customer did not leave a comment.

GREGORY MCCOY 
Rating:
3.0

Customer did not leave a comment.

malcolm sirmons 
Rating:
2.0

Customer did not leave a comment.

KEVIN EDWARDS 
Rating:
5.0

The staff was friendly and they had the trailer I needed. Easy pick up and return. I'll be back to rent from them again.

Daniel Amic 
Rating:
5.0

Good job.

AVERY JORDAN 
Rating:
5.0

Explain how the mileage rate works better than they did for me. I oiled the drivers door for you that was squeeking badly.

Eric Nichter 
Rating:
4.0

It would be nice to be told drop off location upon pickup to avoid surprises. There was some confusion about this that caused an error in billing and I had to call to correct.

Millicent Kittrell 
Rating:
5.0

Customer did not leave a comment.

David Kelley 
Rating:
5.0

Customer did not leave a comment.

Yvette Ruzicka 
Rating:
4.0

Customer did not leave a comment.

James Hacker 
Rating:
5.0

Had to sweep out back of truck. Wasn't done when we picked up but made sure it was done when we returned it.

Lutz Manfred 
Rating:
5.0

Nothing really

Crystal Martin 
Rating:
5.0

Excellent customer service.

Duane Hughes 
Rating:
5.0

The 2 ladies that checked me out were very helpful and kind.

Sherwood Oklejas 
Rating:
5.0

Customer did not leave a comment.

William Wells 
Rating:
1.0

Charged more than I should have been

Doug Holley 
Rating:
5.0

Excellent customer service. Will definitely use again!!

Jody Fischer 
Rating:
5.0

They were a huge help getting the trailer off the ball.

bill morahan 
Rating:
5.0

Customer did not leave a comment.

Bonnie Campbell 
Rating:
3.0

Customer did not leave a comment.

dave brumley 
Rating:
4.0

Customer did not leave a comment.

David Parker 
Rating:
3.0

Employee was very helpful and knowledgeable.

RICHARDDEREK SMITH 
Rating:
5.0

excellent young ladies running the facility. Very helpful and personable

Kristopher Jordan 
Rating:
5.0

The two young ladies that assisted me were very well informed and helpful beyond normal expected measure. The cheery demeanor actually enriched my day.

Kristopher Jordan 
Rating:
5.0

Customer did not leave a comment.

benny phillips 
Rating:
5.0

The middle seat of the truck had spilled food dried up on it which gave the truck a bad odor. Fortunately it was a short distance that I had to use the truck.

Bruce Radake 
Rating:
3.0

Customer did not leave a comment.

Cynthia Vasilas 
Rating:
5.0

Customer did not leave a comment.

timothy duniho 
Rating:
5.0

Customer did not leave a comment.

Lucinda Jones 
Rating:
5.0

This location needs no improvement. The staff was professional and polite. The woman on duty treated me like she appreciated me using their location. The truck was clean and functioned as I expected. Highly recommend this location.

Ronald Busha 
Rating:
2.0

I felt like this location was trying to skimp with the customer. When I got in the car, it had one mile over what the initial contract had. No big deal, I took a picture and re-submitted it. Then when I dropped it off, I had it at the same location I picked it up with. However, they charged me 2 more gallons after I dropped it off. It obviously was very close if they only added a mere two gallons. It's skimping around the edges and trying to stiff the customer. I will never, nor will I recommend, this locaiton.

Bronson Smith 
Rating:
4.0

Customer did not leave a comment.

Jack Kenley 
Rating:
5.0

Excellent customer service

Bartavia Hill 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Moore 
Rating:
3.0

It wasn’t that the location was bad it was the whole reservation and pick up experience that just really stunk. I tried to reserve a whole week ahead to make sure everything was good and everything about it went wrong. Quoted a price that was 50.00 off at pickup. Actually had to cancel reservation and redo it!!! It was a mess. Now the return of the equipment was handled AWESOME! The lady at pickup was very nice but they didn’t have anything in order and I tried to make the pick up for my husband as easy as possible but it wasn’t in the least. Next time( if there is one) I will just wait till day of to get equipment and take my chances.

Shannon Ellison 
Rating:
4.0

No issues with the pickup location. U-Haul needs to improve it's ability to react to customer reservations and provide accurate and timely pick-up location information. I've had to call to correct something for the last 3 of 3 times I rented a U-Haul truck.

Richard Mullenniex 
Rating:
5.0

Customer did not leave a comment.

Travis Gould 
Rating:
3.0

Customer did not leave a comment.

John Garrett 
Rating:
5.0

Awsome!!! First time renting a uhaul an it was great!! Definitely recommend!!

Michael Brown 
Rating:
5.0

Customer did not leave a comment.

Kiley Brandt 
Rating:
4.0

Customer did not leave a comment.

JEREMY PHIPPS 
Rating:
5.0

Customer did not leave a comment.

Bridget Diaz 
Rating:
2.0

Knowing how to pull up the reservation and processing paperwork from that information would have saved about 20 minutes in the process. When I asked to add another driver, I was told I would have to call the customer service line again to do so (another 10-20 on hold).

Juanita Latham 
Rating:
3.0

No comment

Durrant Brown 
Rating:
5.0

Customer did not leave a comment.

Hartmut Mause 
Rating:
5.0

Kinsey and Gary were extremely helpful in getting us the trailer we needed when our online reservation couldn't be found.

Scott Guinn 
Rating:
5.0

Customer did not leave a comment.

michael borkowski 
Rating:
5.0

Customer did not leave a comment.

Jc GUYTON 
Rating:
5.0

Customer did not leave a comment.

Lonnie Davis 
Rating:
5.0

Customer did not leave a comment.

Horace Cook 
Rating:
5.0

Customer did not leave a comment.

Dylan Rhodes 
Rating:
5.0

Customer did not leave a comment.

STACEY HANSEN 
No reviews have been submitted for this location.

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