Customer Reviews for Middletown Self Storage
(Distribuidor de U-Haul del vecindario)

1143 comentarios

909 Aquidneck Ave   Middletown, RI 02842

(401) 847-1544

Location Hours

  • Lun. - sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: 8 a. m. - 1 p. m.

Services at this Location:

Contáctanos

(401) 847-1544

909 Aquidneck Ave
Middletown, RI 02842

Services at this Location:

Location Hours

  • Lun. - sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: 8 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service

june B. 
Clasificación:
5.0

The salesman was fantastic and helpful. The box truck I rented was making noise when accelerating. I returned to store and ended up with a van which I could not fit everything and was charged full price. (Thru UHaul, not store) When I returned I could not get app to work. I called Corp office and still have not heard back. Very disappointed I had to pay full price and make another trip to finish the move.

theresa S. 
Clasificación:
5.0

Great place/clean/nice people.

Andrew G. 
Clasificación:
5.0

Great team and a great experience overall!

Candice K. 
Clasificación:
5.0

No improvement needed. Everything was great.

James R. 
Clasificación:
5.0

Awesome facility and staff!

STEPHEN M. 
Clasificación:
5.0

Keep on doing what you are doing. And John is the best!

claire P. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art W. 
Clasificación:
5.0

I can't think of anything that needs improvement. Online reservation was extremely easy and convenient.

Jennifer E. 
Clasificación:
1.0

I keep getting emails from you. Haven' made a Uhaul order recently... so overall pretty shit

Rosanne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne C. 
Clasificación:
5.0

Keep on doing a great work.

michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris R. 
Clasificación:
5.0

Everyone at Middletown Self Storage Pick Up Location is professional, efficient and friendly. They strive to ensure your experience is stress free. I highly recommend this business!

patrica W. 
Clasificación:
5.0

Keep doing what you don❣️

PATRICIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael P. 
Clasificación:
5.0

I can't thank you enough for your help and kindness during this stressful move. You made things so much easier! No recommendations needed. You're the best! Ellen Luther

ellen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zaria G. 
Clasificación:
5.0

Simply the best service. Always ready when I arrive. Great place to do business regularly

TOM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA B. 
Clasificación:
5.0

Very helpful and friendly staff, excellent customer service! I rented a truck to take some furniture to a donation center. It had snowed the night before, and the truck was cleared of snow, warmed up, and ready to go when I arrived. Thank you so much for that. I highly recommend this facility.

Karen W. 
Clasificación:
5.0

Always perfect

MICHAEL A. 
Clasificación:
5.0

Thanks for working with us, Best, Juman

David J. 
Clasificación:
4.0

Did not know what I was going to be charged until after I returned the truck, was higher then I thought it would be but the service was excellent.

John C. 
Clasificación:
5.0

Not happy with App when I brought vehicle back around 6:30 -7:00 pm. The app would not let me put location and advance to other turn in information . One notice said your app ay be down .

robert C. 
Clasificación:
5.0

Great staff, made it very easy and friendly!

William H. 
Clasificación:
5.0

Awesome customer service

James M. 
Clasificación:
5.0

This was my first time ever renting a U-Haul and the experience was so smooth and easy! Definitely recommending to friends and family. ¡Gracias!

Michelle R. 
Clasificación:
5.0

Excellent well run business, courteous and knowledgeable !

richard F. 
Clasificación:
5.0

Everyone was very nice and friendly. Rental process was easy. I did have trouble adjusting the mirrors and figuring out how to turn on the lights. Luckily we got back before dark! Might have just been me, but maybe a quick tutorial on the lights, mirrors, wipers, etc would be helpful. My own fault--I should have asked.

mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lucy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene B. 
Clasificación:
5.0

Best run UHAUL facility around!

Thomas T. 
Clasificación:
5.0

Middletown Self-Storage is an excellent and well run business.

Susan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

kendall B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

Nothing... it was great. Friendly staff. Efficient.

ROWLAND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia M. 
Clasificación:
5.0

I always use the Middletown location when I have to rent a truck. They are great to work with!

Kate F. 
Clasificación:
5.0

El cliente no dejó un comentario.

kendall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bart M. 
Clasificación:
5.0

El cliente no dejó un comentario.

william H. 
Clasificación:
5.0

Simply the best. Friendly on time and always ready for my arrival. Best Service Ever!

TOM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

When I arrived to pick up my rental I was informed that the truck that I had reserved was not returned so they did not have a truck for me. It was a very frustrating experience but the local team was eventually able to find me a truck. I appreciated the teams effort to find a solution.

Mark H. 
Clasificación:
5.0

nothing. the service and equipment were excellent. thank you. David Hopkins-DeSantis

David H. 
Clasificación:
5.0

Best truck rental place I have ever been. And I've literally been to dozens around the country!

Evan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
5.0

Friendly !

Bryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Great customer service. Friendly, clean, well maintained vehicle and easy pick up/drop off. Highly recommend this location. I also have a storage unit at this location and have always been impressed with the service.

Fin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elena M. 
Clasificación:
5.0

Nothing, the service was great and very friendly.

Gary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudio S. 
Clasificación:
5.0

Fastest in and out turnaround I have experienced regarding any vehicle I have ever rented as far back as I can remember . Effortless. Thanks again !

HAMISH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael P. 
Clasificación:
5.0

Thank you for making rentals so easy and seamless! Not always the case with other U-Haul locations!

Jerilyn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
5.0

excellent team!

Kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

The location & truck were both incredibly clean. And the two guys that work at this location are awesome. Friendly, funny & made the whole experience easy & enjoyable.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

Middletown Self Storage is great-a very well-run company.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
5.0

I reserved a truck online through the uhaul.com site. I requested a truck, furniture pads, some boxes, wrapping paper, matress cover, etc.. My pick up location was Middletown Self Storage. The customer service at this location was OUTSTANDING - the best I've experienced in many years of renting haul equipment. However, although they had the truck ready to go, the other products I selected as part of my on line order were not. These products were not on the reservation Middletown personnel could see on their computer. After serval attempts to contact haul, I decided to just buy the material from the Middletown location. I want to be sure that I am not being charged twice for this equipment. Thank you. Tom Rossi

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

very friendly and informative staff at the start and finish of our experience. thank you and we would surely use and recommend your location again

Eleanora B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES D. 
Clasificación:
5.0

Price quoted was for one way usage. I estimated the miles based on the understanding that I would be charged actual or i would have taken the time to calculate actual mileage. I estimated 500 miles and I believe the actual was 460 (do not recall the exact number). when I dropped off the truck i was told the cost was fixed an I would only pay more if I exceeded the 500 miles. Other than the cost, everything went smoothly

Peter M. 
Clasificación:
5.0

Outstanding.. friendly.. no pressure.. and totally professional.

Elliot B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

Organized, courteous and ready to do business. Despite the COVID, the team was welcoming and professional. I've used the Newport office numerous times over the years, now the Middletown office is my home location.

Joseph B. 
Clasificación:
5.0

Very helpful and professional, all the equipment was clean and well maintained.

MICHAEL S. 
Clasificación:
5.0

The husband and wife working were the best! Very kind and personable! I absolutely would come here again just based on customer service alone. My rental was so clean...smelled clean and looked clean and felt clean! I was so happy knowing how clean everything was considering COVID.

Audrey M. 
Clasificación:
5.0

The vehicle was clean but "shimmied" when being driven and I was happy we didn't have a long way to go because I would have been car sick from the erratic movement. The people at the desk were polite, friendly and very nice...made the whole experience easy...the vehicle seemed to need a visit to the garage to fix whatever caused the problem. I would not have wanted to go on the highway with it.

janet S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron M. 
Clasificación:
5.0

Very friendly

robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda N. 
Clasificación:
5.0

Staff following cov 19 procedure and always excellant.

Edward B. 
Clasificación:
5.0

Easy to reserve, easy to pick up and return. We only used it for the day, but were able to drop off after hours. Staff was courteous, and the process was very streamlined, from the call to reserve the truck, the ease of pick up and then the ability to drop off after hours, with the key drop slot.

wendy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara F. 
Clasificación:
5.0

Fantastic operation

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam H. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
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