Comentarios de los clientes para Middletown Quick Stop

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Middletown Quick Stop

Clasificación general:

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Merlene H.
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I was expecially happy being less than a half mile from my house got moved in in less than 4 hours

JAGDEEP RASPAL-S D.
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El cliente no dejó un comentario.

Chase L.
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El cliente no dejó un comentario.

donna C.
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Springtime office is awful and have a nasty attitude. Also I paid 8.00 for a dolly that wasn't on the truck. I'm a senior citizen and they should try to be nice and co-operate.

danny G.
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El cliente no dejó un comentario.

Eric S.
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Excellent service and very kind.

Joseph P.
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El cliente no dejó un comentario.

THOMAS L.
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El cliente no dejó un comentario.

Marc H.
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The gentleman who helped me didn't seem to understand that I pre-checked in as was recommended by Uhaul. So, it took longer than expected because he had to call someone to explain it to him. Overall, he was very nice though so no complaints there. The truck we got hadn't been swept out either. The clerk offered to do it but at that point I just wanted to get on the road. With it not being cleaned it made me wonder about the cleanliness of the cab especially in this Covid-19 environment. Uhaul can do better. Lastly, when I made my reservation it was for a location close to my home. Then when I checked in the day before pick up the location was changed to a place further away. I almost didn't notice the change which would have caused me to drive to the wrong location.

Amber E.
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El cliente no dejó un comentario.

Joseph R.
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Everyone treated my husband and I well. Thank you

Phillip B.
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Management here had a very poor attitude and was really rude. They also overcharged me.

Kayla A.
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El cliente no dejó un comentario.

Scott H.
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Your online system and customer service are awful. No communication between the businesses and uhaul itself.

Jiwan R.
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Perfect location for me

Kathryn M.
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I am very unsatisfied. I keep getting the run around . I needed to pay my mileage and was told I was put on a black list? But she could not give me an explanation. I have left the truck cleaner then when I picked up. I had it cleaned detailed and made sure it was swept. No damage. I have pictures to prove it. Always left the full tank full and recorded correct mileage. I have paid over $1000 to Uhaul in the past few months. Haven't had an issue until now. Someone please call me. 513-464-7701

Kathryn M.
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El cliente no dejó un comentario.

Thomas D.
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El cliente no dejó un comentario.

sherry C.
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El cliente no dejó un comentario.

paul K.
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very easy

Kathryn M.
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El cliente no dejó un comentario.

perry C.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

GREG R.
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El cliente no dejó un comentario.

Phuong M.
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El cliente no dejó un comentario.

Jimmy J.
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Nothing stay the same

JOSH K.
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Very friendly and great customer service!

Kyle R.
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The store manager at the Middletown Quick Stop went above and beyond to help us with our truck and trailer rental. He was very kind and courteous and it made for an all around great experience!

Quantavious K.
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Same as the above comment

Karen B.
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Nothing to improve on top notch service

Karen B.
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Nothing it was Excellent service and friendly owner

Pat M.
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El cliente no dejó un comentario.

Hannah M.
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I was never told about all these extra fees. I was charged $178. I picked up uhaul on Friday Sept 27th at 5pm for 24 hours. Then I asked if I could have it a little longer and they told me that I could have it back to them at 11am the next day because someone else needed it at 11:30. I WILL NEVER USE UHAUL AGAIN OR refer them to anyone. I dont feel that I should have been charged the entire 2nd day rental considering it was not a full rental. The movers fee and $1. A mile plus I went above and beyond and spent an additional $45 of my own money to fill it all the way up. It wasnt even filled all the way full when I picked it up. The fact that no one from uhaul saw my situation and wanted to prorate my bill for the inconvenience that I rented it for a whole day but had to turn it in at 11am. That's not an entire day. I should have been able to have it back at 5pm sunday the 29th. AGAIN, WAYYYY TOO PRICEY, TOO MANY FEES. WASTE OF MONEY. Never told they would charge my card what they were charging it. I was told $1 a mile and $39.95 a day. That does not calculate up to $178.00.

Richard L.
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El cliente no dejó un comentario.

Michael H.
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The U-Haul unit that I rented had some problems, I could not use the ramp as it was off-track and stuck so we had to not use the ramp . Sounded as if the brake master cylinder/ slave cylinder was going out.. The passenger side rear tire had a huge gala taken out of the side of it which is definitely a major safety concern however they told me that it was no big deal and it go ahead with it.I would have opted not to take this unit however it was the only one available.

james F.
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Everything was great , I plan to rent again at this location.

Webb W W.
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El cliente no dejó un comentario.

Jeremy C.
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Was charged more than i was told amd was told was same price as uhaul site and got charged more

Russell L D.
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El cliente no dejó un comentario.

Jacob O.
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We had to come in the early morning because we were buying our home the following day early. The manager of the store was so understanding that my husband and I both couldn't be there because the down poor of rain outside and having our kids. He was very welcoming and offered us a coffee. It was easy to drive in and out with the uhaul. No right roads around or parking lot. Very good location and very good store owner. I would and will recommend this location.

DAVID B.
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There was a location much closer to my house that would have saved me 30 minutes of driving. I recommended this other location but the U-Haul people said it might not be possible.

JOYCE B.
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El cliente no dejó un comentario.

adam D.
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You forced me to rent a 20' truck to haul a car on one of your automobile trailers. That was not his business. My truck could've drove that car and trailer no problem. I won't ever use your company again

Darrell W.
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i wouldn't bother with checking in online in the future i would just go inside store for check in employees were very nice & helpful the online check in was a waste of time.

Charlotte R.
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El cliente no dejó un comentario.

robert S.
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Guy told me to give keys in would get in email uncomfortable not signing anything or him inspecting the truck before I left the area and gas.

Keiuna M.
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El cliente no dejó un comentario.

gene D.
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Absolutely nothing! Everything was great.

Stacey M.
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The pick up service was not great. We drove the trailer one way to Michigan and the right break light was going in and out. Not worth the money they charged us.

Rodney D.
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El cliente no dejó un comentario.

KIMBERLY M.
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The people at this location are awesome very pleasant and friendly

Beau F.
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Nick is awesome. He is always friendly and very helpful.

Jacqueline C.
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El cliente no dejó un comentario.

Chelsie D.
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El cliente no dejó un comentario.

Jeffery M.
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Personnel receiving equipment didn't know what to do. There was no sign-off or inspection of equipment. Contract paper should have a sign-off section for dropping off equipment. I took pictures to prove I dropped it at agreed upon location to cover my self.

Jerid R.
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Very nice place funny and very helpful

Hailey B.
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Major rip off

Jerry A.
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El cliente no dejó un comentario.

jaci B.
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El cliente no dejó un comentario.

Kimberlee G.
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El cliente no dejó un comentario.

casey M.
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El cliente no dejó un comentario.

Breanna K.
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Customer service was wonderful, the employee was very helpful.

Lauren N.
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The A/C on the car was broken. My card was charged 4 times for the 1 truck. I was given the run around about getting my money back. The locations I selected were not the locations where I picked up and dropped off the truck at. There was cigarette ash in cup holders. The truck was less than half a tank when we received it.

Bradford G.
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El cliente no dejó un comentario.

Chris M.
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Great service!

keith S.
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El cliente no dejó un comentario.

Darrell C.
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El cliente no dejó un comentario.

barry B.
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The gentleman who assisted me was very courteous and friendly. I was in and out in just a few minutes. Good experience.

Briona A.
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El cliente no dejó un comentario.

Gregory C.
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El cliente no dejó un comentario.

herschel L.
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El cliente no dejó un comentario.

James H.
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The woman who did the paperwork and set us up in the truck was very pleasant. Everything went well.

steve W.
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Location and service was perfect. Needs more inventory there.

FLAVIUS K.
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El cliente no dejó un comentario.

FLAVIUS K.
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Awesome Customer service

sherse W.
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El cliente no dejó un comentario.

Valery S.
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El cliente no dejó un comentario.

Joe K.
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Nick is the best

Thomas D.
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I never got a final bill emailed to me even though i was charged the initial $91 for pre authorization and then an additional $143, that I'm assuming is the actual total due. But i never got a receipt sent.

Paul L.
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El cliente no dejó un comentario.

Gail M.
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The man at this location was very friendly and he explained everything to me and was extremely helpful. I was very greatful for his help.

edward Q.
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El cliente no dejó un comentario.

Marty D.
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El cliente no dejó un comentario.

john S.
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Middletown Quick Stop / U haul Rental are very kind!! Gave quick & quality services! ! Even came out to help me unhook and park the trailer!! Thankyou for all your help! !

TRAVIS R.
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Nothing Nick was very personable and professional!

DOUG A.
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El cliente no dejó un comentario.

Johnathan A.
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Real good customer service easy to find location equipment very clean and in good shape Location can get a little busy because it is a party store also but Other then that great experience will use again in the future

MICHAEL G.
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Nick Munshani at Quick Stop was great to work with. My reservation was with a different location but was moved to his do to availability of the truck we needed. This worked out well, I'm still a happy customer. Thank You, Mike Grimmett

Ashley G.
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El cliente no dejó un comentario.

Teresa J.
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El cliente no dejó un comentario.

danny M.
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El cliente no dejó un comentario.

DANA J.
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El cliente no dejó un comentario.

Matthew D.
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El cliente no dejó un comentario.

amber W.
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The actual location was fine, the owner and his daughter were very friendly. But Middletown is 40 minutes from my house, and it was the only location available for the day that I needed it. I called management to ask if I could have some kind of discount on my mileage, because my total bill ended up to be over $70! And I spoke to someone and she said the manager would call me the next day, but no one did... very disappointed

John C.
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Nothing, Nick is an excellent u-haul representative.

Paul G.
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Very politely & professional

Lear K.
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El cliente no dejó un comentario.

jenifer H.
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The store owner/manager was professional and friendly - thank you for great customer service!

kevin K.
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Nick and his daughter were most helpful. I appreciate folks who are willing to help!

kevin K.
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I was told the original location was over booked. How does that happen? You folks called me the night before to confirm. When I arrived the guy told me he was calling all morning trying to find me a truck. Bull crap! 3 miles down the road they had 3 trucks. You cost me 4 men x 2 hours x $15 = $120!! I hired help to load my truck and drive to Marion and unload. They had to wait until I showed up to get started. You offered a measly $50 credit. That's bull crap!! I need another truck to do it again 4/8/17. Do you have a special deal for me or do I go to Penske or Budget or anyone else? The clerk at Quick stop was very helpful, friendly and professional. Give her a raise.

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