Customer Reviews for Middle Island Equipment Rental
(U-Haul Neighborhood Dealer)

397 reviews

141 Middle Country Rd   Middle Island, NY 11953
(Next to lombardi's restaurant, 1/2 mile west of Walmart on the north side of the road)

(631) 345-0745

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 345-0745

141 Middle Country Rd
Middle Island, NY 11953
(Next to lombardi's restaurant, 1/2 mile west of Walmart on the north side of the road)

Services at this Location:

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing,

Debbie Mojeda 
Rating:
5.0

Customer did not leave a comment.

TODD L SCHROEDER 
Rating:
5.0

Customer did not leave a comment.

Estarlin genao 
Rating:
5.0

Always a good experience at this location

DAVID ANDERSON 
Rating:
3.0

Did not receive any receipt

TONY MARRO 
Rating:
5.0

Customer did not leave a comment.

Michael Cohen 
Rating:
5.0

Great customer service, experience was great.

Jacqueline Gil 
Rating:
5.0

Customer did not leave a comment.

Michael Mcmaster 
Rating:
5.0

This truck has transmission problems. The company where we picked it up from though is very nice

Jennifer ROSSI 
Rating:
5.0

Customer did not leave a comment.

sandro borja 
Rating:
3.0

Windshield filthy, gas at only 1/2 of a tank. I ordered 2 dozen blankets, they only had half that, had to get what I needed from another Uhaul dealer near my destination

Norman Soule 
Rating:
5.0

Customer did not leave a comment.

Melanie Mancuso 
Rating:
5.0

Excelente!

wilfredo correa 
Rating:
5.0

Very friendly & helpful staff

Lamont Simmons 
Rating:
5.0

Customer did not leave a comment.

Justin Conway 
Rating:
5.0

Customer did not leave a comment.

rafael hernandez 
Rating:
5.0

Always pleasant

Desiree Windley 
Rating:
5.0

Customer did not leave a comment.

Gary Factora 
Rating:
5.0

Customer did not leave a comment.

EDMUND GIZA 
Rating:
5.0

Customer did not leave a comment.

Bruce Kump 
Rating:
4.0

Customer did not leave a comment.

frederick santora 
Rating:
5.0

Customer did not leave a comment.

Alexis Kaufman 
Rating:
5.0

The manager Ed, and all the others were very nice and helpful. I will certainly use this location again and will recommend them.

WILLIAMP FAJEN 
Rating:
5.0

Customer did not leave a comment.

Javier Galindo 
Rating:
5.0

Easy transaction, good price

JAMES CULLAM 
Rating:
5.0

Customer did not leave a comment.

Greg Metzger 
Rating:
5.0

Customer did not leave a comment.

steven weiler 
Rating:
5.0

Customer did not leave a comment.

Howard Steffens 
Rating:
5.0

Uhaul rep very kind

desiree windley 
Rating:
5.0

Customer did not leave a comment.

rita lucchesi 
Rating:
5.0

The staff at the rental store were all awesome. I've rented uhalls over the years and have always have great experiences.

patricia bartik 
Rating:
5.0

Middle Island Equipment Rental also rent all kinds of construction equipment and tools. I've patronized this place many times. They have excellent service and staff.

KIRK DAWKINS 
Rating:
5.0

Customer did not leave a comment.

juan lopez 
Rating:
5.0

Customer did not leave a comment.

martin harty 
Rating:
5.0

I originally went to the Coram location. Made a reservation. They called me on my way to pick it up at 8.am to let me know if wouldn't be ready till 2:30pm. I couldn't wait that long and after a testy conversation with your rep. Who called to "go over my options" which there were none, it was literally my only option. I went to middle island that is maybe 4 miles down the road. And they accommodated me. Seems like it could've went a lot better.

Chritopher Obrien 
Rating:
5.0

Customer did not leave a comment.

Diane Cadolino 
Rating:
5.0

Customer did not leave a comment.

JOE BADALAMENTE 
Rating:
5.0

Very easy to deal with helpful and knowledgeable

james brenann 
Rating:
5.0

Customer did not leave a comment.

Diane Cadolino 
Rating:
5.0

Customer did not leave a comment.

Scott Jason 
Rating:
5.0

Customer did not leave a comment.

Claudia Jones 
Rating:
5.0

Great service. Greatly appreciate their help with rental equipment

erick rosales 
Rating:
3.0

Customer did not leave a comment.

Joshua Halberstadt 
Rating:
5.0

Customer did not leave a comment.

Jeffrey foster 
Rating:
5.0

Thank U Eddie 😊

Angela Calandra 
Rating:
3.0

Customer did not leave a comment.

Jeremy Toner 
Rating:
5.0

Customer did not leave a comment.

Roderick Davidson 
Rating:
5.0

The pickup/dropoff process was a bit slow, but the people were friendly and helpful, and made sure I was comfortable with the truck. Would recommend and will definitely use again.

John Clark 
Rating:
5.0

Customer did not leave a comment.

Tara Campbell 
Rating:
5.0

Customer did not leave a comment.

DENNIS SELFRIDGE 
Rating:
5.0

Customer did not leave a comment.

Hugh Rhodus 
Rating:
5.0

Customer did not leave a comment.

BARBARAJEAN TORIO 
Rating:
1.0

Trying to set up a cooperate account, but no communication ....

YAHTHAM RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Jessica Magioncalda 
Rating:
4.0

No issues..I dropped off the trailer and was on my way.

David Garlow 
Rating:
5.0

Customer did not leave a comment.

Chris Colantuono 
Rating:
5.0

Customer did not leave a comment.

SHERLYA RITTER 
Rating:
5.0

Trailer was in excellent mechanical condition but covered with dried mud when I picked it up. Not really a problem, but since clean was one of the questions.

William Curcie 
Rating:
5.0

Customer did not leave a comment.

Ryan Gunning 
Rating:
5.0

Great service thanks...

SHARONR ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Michael Doall 
Rating:
3.0

Customer did not leave a comment.

Scott Buckley 
Rating:
5.0

Middle Island Equipment Rental made renting the trailer super easy. Everyone there was very helpful. I would highly recommend Middle Island Equipment Rental for all of your rental needs.

John Hirdt 
Rating:
5.0

Great customer service

Veronica Jacobson 
Rating:
5.0

Customer did not leave a comment.

Michael Arma 
Rating:
5.0

They were extremely attentive and efficient

chris moy 
Rating:
5.0

Customer did not leave a comment.

Michael Adonetti 
Rating:
1.0

Customer did not leave a comment.

Caitlin Rice 
Rating:
5.0

Customer did not leave a comment.

DOUGLASEDWARD GOERZ 
Rating:
5.0

Customer did not leave a comment.

Christopher Hibbard 
Rating:
5.0

This was not a U-haul facility. It was a tool rental business that also rented u-haul trucks and trailers for u-haul. U-haul changed my reservation late in the afternoon and switched my pick up location to and hour out of my way. I was contacted by text message. U-haul customer service was of little help on the phone and made me wait on hold for 30 minutes. I made this reservation 6 weeks ago and checked in a week before my reservation. The trailer should have been transferred by U-haul to the pickup location as contracted. I feel U-haul inconvenience me to go way out of my way and add 2 1/2 hours to my move and used me to transfer the trailer for them at my expense. If you rent from U-haul in the future be aware they can and will change your reservation at the last minute, so be prepared to change your plans.

Joseph Litvaitis 
Rating:
5.0

Eddie was very helpful explaining how to use the car towing equipment. We needed to call him while traveling and he walked us through how to drop off the trailer. Excellent service! No improvement needed

Francis Desimone 
Rating:
5.0

Customer did not leave a comment.

Zachary Brown 
Rating:
5.0

Customer did not leave a comment.

Wilian Torres Guevara 
Rating:
3.0

Customer did not leave a comment.

DIANALYNN BARROWS 
Rating:
5.0

Customer did not leave a comment.

JEFFREYM HURTADO 
Rating:
5.0

Customer did not leave a comment.

Deborah Decarmine 
Rating:
5.0

Customer did not leave a comment.

gary amlinger 
Rating:
5.0

Everything went smoothly. I returned truck after closing and followed procedures but have not yet received an email confirming as such.

Rosemary Bilello 
Rating:
5.0

Already did recommend and your prices are ALOT better than Home Depot!

Michelle Walczyk 
Rating:
5.0

Customer did not leave a comment.

Veronica Jordan 
Rating:
5.0

Customer did not leave a comment.

Alex Trabazo 
Rating:
5.0

Customer did not leave a comment.

James Richroath 
Rating:
5.0

Customer did not leave a comment.

Damian Glab 
Rating:
3.0

I am disappointed that no AAA discount was available when I booked our truck, according to the employee. I feel that should be constant for all AAA members . In addition, the dolly was not helpful and quite small. I was under the impression it would have been larger. I also feel the charge for furniture blankets and the dolly is excessive. Those fees should be , at the very least , partially refunded to the customer upon return.

Sean Lavalle 
Rating:
5.0

Staff was friendly and helpful

John Raevis 
Rating:
5.0

Customer did not leave a comment.

Joseph Barone 
Rating:
5.0

Customer did not leave a comment.

Connor Cashman 
Rating:
5.0

No Problems - thanks

Aidan Brady 
Rating:
5.0

Customer did not leave a comment.

Preston Lyon 
Rating:
5.0

Customer did not leave a comment.

Christian Rangel 
Rating:
5.0

Customer did not leave a comment.

John Carle 
Rating:
5.0

I was unable to access the UHaul website to confirm my return of the trailer. Your webpage was unable to locate the address of the Middle Island UHaul site.

Kevin noonan 
Rating:
5.0

Customer did not leave a comment.

Alexander Feiler 
Rating:
3.0

The truck was in excellent shape, except that the windshield(interior) was filthy. Once I cleaned it, my overall experience was excellent. The only reason I picked up at this location, which was far from my original choice, was due to truck availability.

Robert Sovatsky 
Rating:
5.0

Very pleasant to deal with. Made the whole process very easy. I would definitely recommend this location.

Lori Kennedy 
Rating:
5.0

Customer did not leave a comment.

Gianna Red Arrow 
Rating:
4.0

Customer did not leave a comment.

Rose Molina 
Rating:
5.0

Great service. The guy connect and disconnect the trailer for me. Smooth transaction.

Wessam Mesieha 
Rating:
5.0

Customer did not leave a comment.

Dilipkumar Patel 
No reviews have been submitted for this location.

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