Customer Reviews for MidTown Tire LLC
(U-Haul Neighborhood Dealer)

638 reviews

1100 W North Bend Rd   Cincinnati, OH 45224

(513) 906-4899

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8 am–5:30 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(513) 906-4899

1100 W North Bend Rd
Cincinnati, OH 45224

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8 am–5:30 pm
  • Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you for your service.....

orlando williams 
Rating:
5.0

Very polite and answered all my questions and concerns.

Christina Walker 
Rating:
5.0

Everyone at MidTown Tire was excellent, helpful, kind and provided great service. They helped when the app did not work and were super easy to work with! I’ve used them in the past and will keep coming back to this location

brenden jenkins 
Rating:
5.0

Customer did not leave a comment.

kewnaicesa Wilder 
Rating:
5.0

Staff was friendly and helpful as I am not from the area

Kim Roberts 
Rating:
5.0

Customer did not leave a comment.

BELINDA SHEPARD 
Rating:
4.0

Customer did not leave a comment.

RAYMEAR EVANS 
Rating:
5.0

Customer did not leave a comment.

tyiesh pohill 
Rating:
5.0

My customer service experience was EXCELLENT!!!

sherrell hines 
Rating:
5.0

Customer did not leave a comment.

Kenneth Wilder 
Rating:
5.0

The gentleman I dealt with was outstanding.

Michael Deeg 
Rating:
1.0

Customer did not leave a comment.

Latroya Goines 
Rating:
3.0

Better equipment

Vincent Edwards 
Rating:
5.0

Customer did not leave a comment.

jovonna jackson 
Rating:
4.0

Posted hours were 9:00 AM open. On the day of service (12/26) the shop opened at 9:30, and I could not get my rental truck until 10:00. On the day after Christmas this is understandable, but I wish I had known in advance. I had made an online reservation for a truck and a utility dolly, but the rental guy could not find it. No dolly, but a truck was available. I would rate the service as very good, under the circumstances.

Andrew Boniface 
Rating:
3.0

Customer did not leave a comment.

Stephen Streets 
Rating:
2.0

Not a desirable location

Fredrick Giles 
Rating:
3.0

Customer did not leave a comment.

India Pryor 
Rating:
5.0

Everything was perfect I don't think you can

Raymond Pflanz 
Rating:
5.0

Help the rental facilities by keeping online inventory for each store current this fellow at this location worked very hard to get the equipment I needed 👏

STANLEY PLOUGH 
Rating:
5.0

Customer did not leave a comment.

Sanquita palmer 
Rating:
5.0

Customer did not leave a comment.

JASMINE GLOVER 
Rating:
5.0

Customer did not leave a comment.

Brandon Wachtfeitl 
Rating:
5.0

Even though the shop was busy, I only waited a couple minutes. They were courteous and friendly (And they played good music, too)

Brian Smith 
Rating:
5.0

Customer did not leave a comment.

Tyrone Robinson 
Rating:
1.0

Attendant was rude and disrespectful. This should not be a uhaul location. Needs customer service training. I will never use this location and give a bad review EVERY TIME!!!!!!!

EVETTE REED 
Rating:
3.0

Customer did not leave a comment.

AARON ICE 
Rating:
3.0

Customer did not leave a comment.

Thomas Bruckmann 
Rating:
2.0

The drop box for the key was broken. The lot itself was overgrown and difficult to exit from. The check in verification took >30 minutes

John Paul Wang 
Rating:
5.0

They were AMAZING especially after past experience. Due to location I normally would have been worried but due to who they were and customer service

Wendy Owen 
Rating:
5.0

Customer did not leave a comment.

Teresa Meredith 
Rating:
2.0

Customer did not leave a comment.

Cort Mcglothlin 
Rating:
5.0

Keep doing what you are doing the customer service was amazing !

sydney smith 
Rating:
3.0

Customer did not leave a comment.

austin joseph 
Rating:
3.0

The automated drop is a lot after you have just unloaded a truck. Need to be a bit simpler.

Lillian Ford 
Rating:
4.0

Very easy process!

Julie LaCombe 
Rating:
1.0

I was charged for damage to vehicle that I did not do. I am very disappointed. I would advise everyone to avoid this location

Paul DeMott 
Rating:
5.0

Customer did not leave a comment.

Sean Gilliam 
Rating:
5.0

Customer did not leave a comment.

David Slayton 
Rating:
5.0

This location is ran by by a very nice family. They are very professional and care about the neighborhood. I called first and asked for advice about renting the van and they were very helpful. The day I picked up the van it was ready, clean, full of gas and ready to take on the road. I was in and out in under 15 minutes. This has been my location for all my car tire needs for years and now will be my location to rent trucks. Thank you guys for your service it was very much appreciated. Ms San,

Sandra cavanaugh 
Rating:
1.0

Make sure you are not double and triple charging customers then tell them they have to file a dispute while actually putting the charges through.

Kevin Meadows 
Rating:
5.0

Check tires, oil, etc after each drop off for next customer. Location is busy for a reason, pleasant experience each time

CLARENCE TAYLOR 
Rating:
2.0

Dirty truck and I did not receive a copy of my receipt!

Joeneeia Smith 
Rating:
5.0

Nothing service was great

Anthony Ward 
Rating:
5.0

The service was great! I would recommend you to as many of my friends as possible! Thanks so much!

MICHELLE IRBY 
Rating:
5.0

Customer did not leave a comment.

Louella Fanning 
Rating:
5.0

Customer did not leave a comment.

Maurice Calhoun 
Rating:
4.0

Customer did not leave a comment.

deondra dangerfield 
Rating:
1.0

My experience was awful. The location was sketchy. Used tires and broken glass everywhere. There was barely any gas in the rental. Not even a quarter. So I returned what was in there and you guys want to charge $30 for gas and I didn’t receive the same amount. No one has called or didn’t even leave a message to my complaint. I will never use U-Haul again after Sunday experience

Brittany whittaker 
Rating:
5.0

Great customer service

Peter Wesonga 
Rating:
5.0

quick and professional customer service.

Jacqueline Buie 
Rating:
5.0

The staff member that helped me check out the truck and return it was accommodating and polite. I'd be back to this location in the future.

Simon Haugland 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gerton 
Rating:
5.0

Mr.Kenny had excellent patience, compassion, Communication, and customer service. Now that’s what you call outstanding customer service!!

Quinnettea Thornton 
Rating:
1.0

The truck sounded like it was mess up and then they try to charge me more for gas. Never come back to this one ever.

Demarko Riley 
Rating:
1.0

Very frustrated and disappointed

Omar NDOYE 
Rating:
5.0

Customer did not leave a comment.

Airial Harris 
Rating:
4.0

We had rented a dolly & thought it would be in the truck, it wasn't so we had to circle back for that. They were out of furniture blankets, which could have been a problem had we not had a few. Staff was friendly and professional.

Joseph Koize 
Rating:
5.0

Keep up the great job

Earl Hunter 
Rating:
3.0

Customer did not leave a comment.

Judy Alering 
Rating:
5.0

Customer did not leave a comment.

Mary Kay Berning 
Rating:
4.0

One of my easier Uhaul experience - they had my truck ready and were easy to work with.

Caley Bolderson 
Rating:
4.0

Customer did not leave a comment.

DARRYL JONES 
Rating:
5.0

Customer did not leave a comment.

kenya britton 
Rating:
5.0

Customer did not leave a comment.

John Boissy 
Rating:
5.0

Very professional thats where im going from here on out

Kevin Lawrence 
Rating:
4.0

Customer did not leave a comment.

Antoine Duvall 
Rating:
1.0

Customers need to make sure the returned vehicle is checked in before leaving site. I was charged 3 additional days on my charge card all because they didn’t close it out on the same day I rented and returned the truck.

Lyndon Browne 
Rating:
5.0

Customer did not leave a comment.

Dianne Thomas 
Rating:
1.0

Customer did not leave a comment.

Kylie Sydnor 
Rating:
5.0

I believe the man’s name is Tommy, he was quick and efficient

nichelle reese 
Rating:
5.0

Wonderful I love U-Haul

ANGEL GARY 
Rating:
5.0

Customer did not leave a comment.

Rezon Zyyon 
Rating:
5.0

.

Lucy Longmire 
Rating:
5.0

Customer did not leave a comment.

Kelsi Unroe 
Rating:
1.0

Customer did not leave a comment.

Kandra Walker 
Rating:
5.0

Customer did not leave a comment.

Cheryl Faulkner 
Rating:
5.0

Nothing, everything was orderly and professional

Andre McKinney 
Rating:
4.0

Customer did not leave a comment.

Gerrit Van Leeuwen 
Rating:
5.0

Customer did not leave a comment.

Melvin Thomas 
Rating:
5.0

Customer did not leave a comment.

SHONDA JONES 
Rating:
5.0

Customer did not leave a comment.

MIA MORRIS 
Rating:
5.0

Easy and efficient. Online registration made all the difference.

Albert Brantley 
Rating:
5.0

The man who helped us get set up was so kind, just what we needed on a stressful day! Thank you!

Olivia Clark 
Rating:
3.0

Customer did not leave a comment.

Mychael Howard 
Rating:
2.0

The guy at the location tried to be helpful, but the reservation call center was horrible and reserved a truck for me that wasn’t actually there. When I called back they did nothing to try and help me. Horrible customer service.

Gloria Paola 
Rating:
1.0

I still have NOT RECEIVED a final invoice and they took CELL PHONE PHOTOS of my DRIVERS LICENCE and CREDIT CARD. I have called and talked to representatives 2 times and sent messages 4 times with NO REPLIES. I HAVE notified my local police department, bank and lawyer about the entire issue. A reply would be nice...🤬

mike langford 
Rating:
5.0

It was great

Myron Kilgore 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY WALKER 
Rating:
4.0

Customer did not leave a comment.

jeanne pharo 
Rating:
5.0

Thanks guys!

Jeffery Kolberg 
Rating:
5.0

Customer did not leave a comment.

Brittney Billing 
Rating:
3.0

Customer did not leave a comment.

Stacey Lewis 
Rating:
5.0

Customer did not leave a comment.

Davonda Hambrick 
Rating:
3.0

Customer did not leave a comment.

MAURICE JORDEN 
Rating:
5.0

Nothing.

Thomas Madry 
Rating:
3.0

Customer did not leave a comment.

Cynthia Schirle 
Rating:
1.0

Get the right information from people instead of using someone else's information

donald coleman 
Rating:
5.0

Courteous,very nice and helpful they get you in and out and on your way, and answer any concerns or questions you have.

Christina Walker 
Rating:
5.0

Customer did not leave a comment.

brittney billings 
No reviews have been submitted for this location.

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