Customer Reviews for Mid TN Express Lube
(Distribuidor de U-Haul del vecindario)

421 comentarios

840 Middle Tennessee Blvd   Murfreesboro, TN 37129

(615) 692-1751

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 7:30 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(615) 692-1751

840 Middle Tennessee Blvd
Murfreesboro, TN 37129

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 7:30 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD H. 
Clasificación:
2.0

The vehicle was disgusting when I got it. It smelled of cigarette smoke, the windows were caked in cigarette residue and the floor boards were filled with dirt and rocks. I ended up having to replace the air filter just to try and help with the horrible smell. How am I expected to return the vehicle clean when it wasn't cleaned to begin with?

Ashley W. 
Clasificación:
5.0

Great customer service, and very nice and friendly people. I will be using them again, because the staff was so great.

preston S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
4.0

Ensure that the equipment is properly maintained. The left door cable was severed, but usable.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRY S. 
Clasificación:
5.0

Service was great, friendly and accommodating, even when the computer froze while making my reservation. I received professional an courteous care.

MARCIA B. 
Clasificación:
5.0

Speedy drop off

Alexander A. 
Clasificación:
5.0

Wonderful customer service. They went above and beyond to help me out. I'm a new mom and needed a trailer. I had my baby with me and they did everything for me to get me on the road safely. I will recommend this place to everyone!

Neesha E. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIANNA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRY G. 
Clasificación:
2.0

We return the gas where the gas was and still charged $30 for gas

RALPH B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOUSTON P. 
Clasificación:
2.0

The location is good. However the site and internal processing is horrible. I used online check in and still had to do everything again when I came to pick up the trailer. Complete waste of time.

KARL H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary H. 
Clasificación:
4.0

I felt everything went as well as good be expected. A good experience.

Judy D. 
Clasificación:
5.0

I picked up the trailer during a bad storm and their computer system was down, even so they did a great job in letting me take the trailer. But that did lead to issues...

Billy O. 
Clasificación:
3.0

Customer service is the key. A little bit nicer is all that is needed.

DEON P. 
Clasificación:
5.0

Prorate...nobody should have to pay for 3 days if service was only used for one

TYRAN C. 
Clasificación:
5.0

Staff was very helpful and professional.

JODI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY A. 
Clasificación:
5.0

The guy behind the desk was extremely helpful and researched whether my rental would be cheaper to return or do a one way rental.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

Nothing, great location and plenty to choose from and the people there were really there to help me and give good advice

BETTY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

Passenger door latches but doesn't seal due to previous damages

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanaisha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dedrick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
4.0

Trailer had a screw in the tire. Luckily I noticed the low tire after I loaded it, but before I left for my 2,300 mile trip. The tire pressure was down to 20 psi vs. the recommended 65 psi. I had road side assistance replace in my driveway but resulted in a 2 1/2 delay. Tires should be inspected and inflated prior to going out on rental.

Warren D. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAMAREA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATELYNN MARIE M. 
Clasificación:
3.0

Staff friendly. Equipment a little old. Staff could have been more helpful regarding use of equipment.

James J. 
Clasificación:
5.0

Used the after hours drop off. But called and spoke to Randy for information he was very helpful.

Barbara M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
3.0

The location was good but the staff was not very engaged. They weren't rude but seemed rather nonchalant about conducting business. On the other hand, your website needs a complete overhaul to make it more user friendly for making a reservation. Getting a quote is easy enough but finding a location that has the equipment you want to reserve is painful if not impossible.

ALAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

Explain more on how to use it tie down straps on car dolley where very old and hard to use

greg S. 
Clasificación:
5.0

The online return process needs to be explained mire clearly up front. We had already made pictures, returned keys and left return cite before trying to do online return. It needs to be explained up front that you need to be at location, picture taken and return form started before leaving truck and keys

annette S. 
Clasificación:
5.0

This location is the best around. Super friendly and helpful. They go above and beyond!

Scott K. 
Clasificación:
5.0

I have rented a truck here on several occasions and I always have a good experience.

Chris F. 
Clasificación:
5.0

Nothing everything was fine

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shana F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

lagina T. 
Clasificación:
3.0

Someone needs to clean out the vehicles. I moved into my house using a Uhaul that looks like it spent a day moving hay and shredded woodchips or something.

casey W. 
Clasificación:
1.0

So expensive for just 2 hours. The o ou reason why I rented this vehicle was to pickup some stuffs on Home Depot and it cost me $66. The Home Depot tent vehicle for just $21. Defiantly depend too much time for a single rent

Frank S. 
Clasificación:
5.0

It was great, everything was ready and the trip went well.

Catherine P. 
Clasificación:
5.0

Easy process and close to me which was convenient

TOM S. 
Clasificación:
5.0

I called this location after the Smyrna location canceled on me 2 hrs before I was to pick up the truck. I was frantic and the gentleman on the phone was so kind and helpful. I could not have ask for better service. Praise to this man he always excellent. The Smyrna location could not have cared less. She told me that I could drive to Mt Juliet and pick up a truck and she would credit me $15.00 dollars. So I called and spoke to a angel sent to save my day. He was great. When I arrived to pick up the truck 1 hr and 10 minutes later the truck was ready and waiting for us. He was quick with the paperwork and we were on our way. I can not praise him enough.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian W. 
Clasificación:
5.0

Truck was ready to go when I got there and everything was explained about the truck and the rental process.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard B. 
Clasificación:
1.0

They were not nice, also they told me not to follow the “on line” procedure, they argue never work After that they has issues with my reservation, they did not know that I was dropping unit at Lexington Completely wrong!!!

Miguel P. 
Clasificación:
5.0

Quick easy and good service!

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie T. 
Clasificación:
5.0

Great job done by all involved. Kind, courteous, and prompt.

Howard W. 
Clasificación:
5.0

Randy did a great job and the facility was very easy to get in and out of. Some UHAUL locations here have terrible street access.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYDNEY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Everything has been great with both rentals in the last 3 months. We rented a 26 ft and a 15ft. We were under the impression that if returned early though, we would get a little refund on the price. Other than that, UHAUL has been great!

Thomas M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

There is also a uhaul center in town here, but I found it very easy to drop of my trailer here. They had a fair amount of trailers at the location and obviously had been a helpful location for awhile.

Cade H. 
Clasificación:
5.0

Maybe clean the crumbs from the previous person out, but other than that, it was perfect!

REBECCA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory V. 
Clasificación:
5.0

All good

GARY R. 
Clasificación:
2.0

Not very friendly. Very drab atmosphere. Inside of trailer was dirty meaning heavy dust on floor and walls. Facility could use improvements.

Bob A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Royce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andreana K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA L. 
Clasificación:
5.0

Remind customers to take picture of gas gauge when returning truck after hours- didn't see that part until after we had put key in box

Renee T. 
Clasificación:
5.0

Had trailer for Me to switch to after first caught fire they went above and beyond

Darin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin I. 
Clasificación:
3.0

Maybe a more organized parking area for the retuns.

Alvin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
5.0

Wonderful customer service at this location. The manager was on site and was the most pleasant experience I've had in a LONG time. Greatly appreciate this location and its employees.

Brittani M. 
Clasificación:
5.0

Everything went smooth and the agent was very friendly, helpful, and informative. thank you!

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zack B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba