Customer Reviews for Midstate Auto Rental & Leasing
(U-Haul Neighborhood Dealer)

473 reviews

620 W Kings Hwy   Paragould, AR 72450

(870) 239-4939

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 239-4939

620 W Kings Hwy
Paragould, AR 72450

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The link on my order gave me directions to EAST Kings Hwy, not West. The unmanned site was a problem due to the app-- we kept having to start over. We finally called the help line and didn't let the person hang up until we had keys in hand. Why would you need to call a contact and slow down the process?? It took us nearly 45 minutes to do what should have taken 10 minutes!

Bette jane S. 
Rating:
5.0

everything else was fantastic

Carolyn H. 
Rating:
5.0

Customer did not leave a comment.

Carla M. 
Rating:
5.0

Everything was flawless from check in to return. Would use again.

Jacob L. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Mr. Rick was the best to work with - he definitely went above and beyond to help us.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

Taylor B. 
Rating:
5.0

Very nice people to deal with. Quick and easy service.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Neal A. 
Rating:
5.0

Very helpful, friendly and courteous. Have used them 3 times and will rent again soon.

David C. 
Rating:
5.0

Good people nice trucks!

Lloyd D. 
Rating:
4.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

No issues.

Kerry N. 
Rating:
3.0

Closed when dropped off

richard M. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
5.0

Customer did not leave a comment.

Erik W. 
Rating:
5.0

Excellent customer service! Very fast in/out. Would highly recommend, I hope to do business with them again.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Angela L. 
Rating:
5.0

This place has large drop lot with easy access

DUKE H. 
Rating:
5.0

Customer did not leave a comment.

Arvid L. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN L. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Service was awesome!!!

Chris L. 
Rating:
3.0

Customer did not leave a comment.

Martin M. 
Rating:
4.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Philip F. 
Rating:
5.0

Customer did not leave a comment.

Rondal M. 
Rating:
3.0

Customer did not leave a comment.

jeffrey W. 
Rating:
5.0

They made it very easy and friendly to pick the trailer up pay for it and knowledgeable

darlene N. 
Rating:
5.0

10/10 hands down the best people so friendly and helpful!

Jordan W. 
Rating:
3.0

We had to call the main office and get help for a closer drop off location. She was extremely nice and helpful. It was after hours too and she was excellent.

JAMES F. 
Rating:
3.0

I am not able to answer the info up above as I did not return the uhaul it was my son in law that did. But they did not give me any complaints.

tami S. 
Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
4.0

Customer did not leave a comment.

Ramiro G. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Bill M. 
Rating:
5.0

They we're fast and courteous very professional

Jimmy M. 
Rating:
5.0

I am satisfied overall. Thanks for the trailer.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Denell S. 
Rating:
5.0

Customer did not leave a comment.

Patti N. 
Rating:
4.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

It's all good.

James W. 
Rating:
4.0

Pave the parking lot.

Ben W. 
Rating:
5.0

Customer did not leave a comment.

Danny M. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Excellent customer service

Kelly J. 
Rating:
5.0

Customer did not leave a comment.

FREDDIE N. 
Rating:
5.0

Excellent service and very helpful. Five star organization for sure.

Michael H. 
Rating:
5.0

No issues with the locations. My issue is with your website. I couldn't get it to go to the 2nd page, it kept skipping to the last page. So I don't know if the truck shows that it has been returned.

Deanna Y. 
Rating:
5.0

I couldn't finish moving because of the rain, I called up the location and they helped me out with an extension with no problem! Thank you!

Jerry H. 
Rating:
3.0

I didn't really get to meet the Personnel because I dropped it off on a Sunday. But the place looked nice and clean from the outside

John H. 
Rating:
3.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Ralph B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

n/a

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

The truck smelled like pot when I got it other then that it was fantastic

Sierra W. 
Rating:
5.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Very accommodating for return and helpful/ friendly.

KENNETH RAYMOND- R. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

The weather was cold, high winds and icy. The trailer hitch would not work and the gentleman that was there toughed out the elements and got the hitch to work, hooked it up and sent us on our way. He was a trooper. Great job!

Donnie L. 
Rating:
5.0

Customer did not leave a comment.

Martice J. 
Rating:
4.0

After hiurs

Robert W. 
Rating:
5.0

Explained everything very well. Professional. Great experience.

Vance F. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Max G. 
Rating:
1.0

Customer did not leave a comment.

Lanina P. 
Rating:
5.0

This is a wonderful dealership and everyone was very friendly and helpful! I highly recommend this for all your UHaul needs!

Rick E. 
Rating:
4.0

Customer did not leave a comment.

blake N. 
Rating:
5.0

I had a great experience. Staff friendly and helpful.

Ricky D. 
Rating:
5.0

Some bare wires on trailer lights shorting out blinking at night time

JOHN B. 
Rating:
4.0

All Was Delightful!!!

Victoria B. 
Rating:
5.0

Customer did not leave a comment.

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
2.0

Clean and sanitize the inside cab. The trucks inside bed was very dirty with grim built up. The inside windshield covered with this film? and outside of the truck's windshield was covered with bugs except for where the wiper was used. Stirring wheel mechanism has too much excess while turning the wheel.

Boyd C. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Ginny H. 
Rating:
5.0

Friendly and helpful - great service.

Mark P. 
Rating:
5.0

great service thanks.

James R. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
4.0

Customer did not leave a comment.

LINDA B. 
Rating:
2.0

He wouldn't make sure my car fit on the trailer

Brionna W. 
Rating:
5.0

Everyone was very friendly! The process was fast & easy.

Christian W. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
5.0

The windshield needed a cleaning. Otherwise all went well.

Rockey S. 
Rating:
5.0

Customer did not leave a comment.

Philip F. 
Rating:
5.0

Customer did not leave a comment.

Lane A. 
Rating:
5.0

Great store, was fast and friendly!

Vicki O. 
Rating:
5.0

Can t think of anything- they did a great job. Knowledgeable, efficient, helpful, and easy to work with, plus very friendly.

Glenn H. 
Rating:
5.0

Location was very helpful. Corporate is horrible. Changed reservation an expected me to drive 2 hours each way to pick up my equipment

Deborah S. 
Rating:
5.0

Nothing

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Bradley M. 
Rating:
5.0

Customer did not leave a comment.

Anna O. 
Rating:
3.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

HAZEL R. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Dustin B. 
Rating:
5.0

Customer did not leave a comment.

Brandy R. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top