Comentarios del cliente para Mid State Outfitters

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mid State Outfitters

Grado total:

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Odo D. en

Grado:

El cliente no dejó un comentario.

samuel S. en

Grado:

My overall experience with U-Haul has been extremely bad. I had to speak with a manager from Kentucky and he was rude and did not listen to my concerns. I will not ever purchase a U-Haul again and I will tell everyone I know and work with to never use your company

Lana M. en

Grado:

I made a reservation 3 weeks before I moved. I verified the reservation at the beginning of the week and asked for more information about changing my pick up date—I did NOT authorize them to change my pick up date, but the day before my reservation, I got an email saying my pickup date had been changed. I called the phone number in the email several times throughout the day, and it always went to voicemail. I left two voicemails and no one ever called me back. On the morning of my original reservation, I went to pick up the truck, and they said my reservation was not in their system and that it had been cancelled. I had to re-give all of the information I had already provided, which was a waste of my time because I had made the reservation for a reason. The woman behind the counter just said “I have no idea.” When I asked why my reservation had been cancelled and my pick up date changed. She was not apologetic or very helpful to be honest. The truck I received was full of mud on the drivers side floor and I felt that the price I paid was not what was originally quoted over the phone. Overall a poor experience, and I would definitely not recommend this location to anyone.

jOHN E. en

Grado:

no issues with dealers... would've liked a more convenient pick up and drop off site

Keith L. en

Grado:

El cliente no dejó un comentario.

Randall R. en

Grado:

El cliente no dejó un comentario.

JOEL G. en

Grado:

El cliente no dejó un comentario.

sally L. en

Grado:

El cliente no dejó un comentario.

MELODY M. en

Grado:

El cliente no dejó un comentario.

Richard D. en

Grado:

There was nobody at the facility which was fine, but it was stated on my contract to call a number when I returned the trailer. I tried several times over three days and no one ever answered my call.

leonard S. en

Grado:

Was told the deposit would be waived if I used my cc. But it got charged the deposit any how now have to wait up to 5 days to get it refunded !

Roger H. en

Grado:

El cliente no dejó un comentario.

PAUL G. en

Grado:

Excellent service, smooth transaction. Small shop, dont bring little kids if you can avoid it. Our reserves truck was parked in an auxiliary lot, a few blocks away from the Main St shop. Would definitely recommend this U-Haul location.

Robert L. en

Grado:

El cliente no dejó un comentario.

mARIE S. en

Grado:

El cliente no dejó un comentario.

david C. en

Grado:

El cliente no dejó un comentario.

sHARON P. en

Grado:

Thank you

Carol O. en

Grado:

El cliente no dejó un comentario.

Cassandra K. en

Grado:

Rental was like brand New, Everything went great

Carol O. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Got the job Done!!! Thx Midstate

Jeffrey A. en

Grado:

El cliente no dejó un comentario.

Lisa H. en

Grado:

Fast,Friendly Service. Thank You U Haul

RICK K. en

Grado:

Very friendly and helpful customer service!

MATT T. en

Grado:

Good guys, Thx for your help!

Jose R. en

Grado:

The location was closed on Saturday, the internet said it had a 24 hr drop off. It needs to state that in order to drop off the unit anytime they are not open you need to make an appointment. I called and left a message but did not get a call back to acknowledge receiving the unit. I had to call and confirm that they got it and everything was OK.

malachi E. en

Grado:

Easy to find right on Main st.. Dropped her off & off I went feeling good! Thanks!

PAT P. en

Grado:

Everything about the experience was positive. I was helped hooking up the trailer and the adjustable hitch was explained to me as I wasn't familiar to that style.

Christopher R. en

Grado:

El cliente no dejó un comentario.

Peter R. en

Grado:

El cliente no dejó un comentario.