Comentarios de los clientes para Mid State Outfitters

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mid State Outfitters

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

CT F.
Clasificación:

Very knowledgeable and friendly staff. Great experience.

Jeffrey G.
Clasificación:

El cliente no dejó un comentario.

Mike S.
Clasificación:

Was scheduled for 8:00am pick up, waited in the parking lot until 9:15, because for some reason that location doesn't do the 24/7 pick up. Awful service from UHaul reps over the phone costing me over $149.99 for the day labor i hired who then waited for the damn truck to arrive. Awful experience.

Robert B.
Clasificación:

El cliente no dejó un comentario.

Candi C.
Clasificación:

Service was fine but had to drive to pick up truck then the windshield was very dirty and side window kept moving. Original pick up site was Motel 6 in Greenbay and it was a HORRIBLE experience. The front desk lady did not know what she was doing and the truck wasn't even there after I waited almost an HOUR!!

Rhonda F.
Clasificación:

El cliente no dejó un comentario.

Mark N.
Clasificación:

El cliente no dejó un comentario.

CHRIS R.
Clasificación:

El cliente no dejó un comentario.

KIM N.
Clasificación:

El cliente no dejó un comentario.

R Mary M.
Clasificación:

El cliente no dejó un comentario.

isaac S.
Clasificación:

I gave the attendant the keys to the vehicle. he said "ok, thanks, have a good day." i asked the if we would do a walk thru to check the status of the truck? he replied no, he would just get the truck checked in and that I am good to go. I later found out that I was charged additional fees for gasoline. this is wrong because I put the gas back to the point where I received it. to find out days later that I was charged additional fees is misleading. I feel cheated, but I did not want to go and file a claim because I did not have the final receipt from the attendant.

Jayne O.
Clasificación:

Having to walk many blocks to get to the truck, clerk not very personable

Gregory G.
Clasificación:

Seemed like the uhaul portion of this business was very low priority. Forgot to give us the furniture dolly we had rented along with the trailer. Did not come out to make sure we hooked up properly. Not a great experience.

Aaron H.
Clasificación:

El cliente no dejó un comentario.

Odo D.
Clasificación:

El cliente no dejó un comentario.

samuel S.
Clasificación:

My overall experience with U-Haul has been extremely bad. I had to speak with a manager from Kentucky and he was rude and did not listen to my concerns. I will not ever purchase a U-Haul again and I will tell everyone I know and work with to never use your company

Lana M.
Clasificación:

I made a reservation 3 weeks before I moved. I verified the reservation at the beginning of the week and asked for more information about changing my pick up date—I did NOT authorize them to change my pick up date, but the day before my reservation, I got an email saying my pickup date had been changed. I called the phone number in the email several times throughout the day, and it always went to voicemail. I left two voicemails and no one ever called me back. On the morning of my original reservation, I went to pick up the truck, and they said my reservation was not in their system and that it had been cancelled. I had to re-give all of the information I had already provided, which was a waste of my time because I had made the reservation for a reason. The woman behind the counter just said “I have no idea.” When I asked why my reservation had been cancelled and my pick up date changed. She was not apologetic or very helpful to be honest. The truck I received was full of mud on the drivers side floor and I felt that the price I paid was not what was originally quoted over the phone. Overall a poor experience, and I would definitely not recommend this location to anyone.

jOHN E.
Clasificación:

no issues with dealers... would've liked a more convenient pick up and drop off site

Keith L.
Clasificación:

El cliente no dejó un comentario.

Randall R.
Clasificación:

El cliente no dejó un comentario.

JOEL G.
Clasificación:

El cliente no dejó un comentario.

sally L.
Clasificación:

El cliente no dejó un comentario.

MELODY M.
Clasificación:

El cliente no dejó un comentario.

Richard D.
Clasificación:

There was nobody at the facility which was fine, but it was stated on my contract to call a number when I returned the trailer. I tried several times over three days and no one ever answered my call.

leonard S.
Clasificación:

Was told the deposit would be waived if I used my cc. But it got charged the deposit any how now have to wait up to 5 days to get it refunded !

Roger H.
Clasificación:

El cliente no dejó un comentario.

PAUL G.
Clasificación:

Excellent service, smooth transaction. Small shop, dont bring little kids if you can avoid it. Our reserves truck was parked in an auxiliary lot, a few blocks away from the Main St shop. Would definitely recommend this U-Haul location.

Robert L.
Clasificación:

El cliente no dejó un comentario.

mARIE S.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

El cliente no dejó un comentario.

sHARON P.
Clasificación:

Thank you

Carol O.
Clasificación:

El cliente no dejó un comentario.

Cassandra K.
Clasificación:

Rental was like brand New, Everything went great

Carol O.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

Got the job Done!!! Thx Midstate

Jeffrey A.
Clasificación:

El cliente no dejó un comentario.

Lisa H.
Clasificación:

Fast,Friendly Service. Thank You U Haul

RICK K.
Clasificación:

Very friendly and helpful customer service!

MATT T.
Clasificación:

Good guys, Thx for your help!

Jose R.
Clasificación:

The location was closed on Saturday, the internet said it had a 24 hr drop off. It needs to state that in order to drop off the unit anytime they are not open you need to make an appointment. I called and left a message but did not get a call back to acknowledge receiving the unit. I had to call and confirm that they got it and everything was OK.

malachi E.
Clasificación:

Easy to find right on Main st.. Dropped her off & off I went feeling good! Thanks!

PAT P.
Clasificación:

Everything about the experience was positive. I was helped hooking up the trailer and the adjustable hitch was explained to me as I wasn't familiar to that style.

Christopher R.
Clasificación:

El cliente no dejó un comentario.

Peter R.
Clasificación:

El cliente no dejó un comentario.

Domonic K.
Clasificación:

El cliente no dejó un comentario.

Lisa S.
Clasificación:

El cliente no dejó un comentario.

Kris B.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

They might consider helping get the trailer hitched up and confirm that the lights are working.

robert R.
Clasificación:

El cliente no dejó un comentario.

Kathleen B.
Clasificación:

El cliente no dejó un comentario.

Jennifer P.
Clasificación:

El cliente no dejó un comentario.

Todd B.
Clasificación:

El cliente no dejó un comentario.

Chris C.
Clasificación:

Everything was good, Thx !

DAVID N.
Clasificación:

Great small town place!

Jerry K.
Clasificación:

Truck was filthy inside the cab, as well as the box for loading your goods.

Alisha S.
Clasificación:

Not professional, no parking, had to go to another location to pick up truck.

Kayla D.
Clasificación:

El cliente no dejó un comentario.

JAMES T.
Clasificación:

El cliente no dejó un comentario.

RANDY B.
Clasificación:

El cliente no dejó un comentario.

Clint S.
Clasificación:

El cliente no dejó un comentario.

DAN S.
Clasificación:

We did however have to go to a different location for our pick up as ours was not at the location we were informed to pick up. Apparently corporate came and got the one we came for at the location we were suppose to pick up. We were not informed until we were there wondering where our trailer was.

Jonathan W.
Clasificación:

Better instructions for pick up and drop off when unattended.

Edwin C.
Clasificación:

El cliente no dejó un comentario.

Dennis T.
Clasificación:

Truck was not at location. Did online. Told us to pick up truck at different location. Went their, the truck was there. However online check in didn't work because it said we were at wrong location. Total mess had the drive back to location on the contract. Check in the truck. Then drive back to location the truck was physically at. Took 2 hrs of BS to get truck. I had people lined up to help. Everyone was Unhappy. End up paying help an additional 2 hrs for waiting.

ANDREW J. P.
Clasificación:

There was no drop-off box at this location as indicated. Someone showed up (wasn't sure if it was the owner or not) and said if this ever happens in the future; just leave the keys in the vehicle. This would put any customer in an uncomfortable situation.

Randall N.
Clasificación:

El cliente no dejó un comentario.

JAMES F.
Clasificación:

The location had no drop off box and nothing on the uHaul website indicated this to me when I had to pick a location at the pick up location. I was on the phone with UHaul customer service for 20 minutes on Sunday night . While she was helpful, this again was additional time we didn't anticipate. We left the truck at the drop off and had to return back to the drop off location during regular business hours.

Catherine M.
Clasificación:

The location was incredibly understaffed. The customers understandably got very upset with the ridiculously long lines but took it out on the two poor employees. Worst wait time ever. I'm going Penske next time.

Micheal A.
Clasificación:

El cliente no dejó un comentario.

Erica D.
Clasificación:

El cliente no dejó un comentario.

RAYMOND M.
Clasificación:

Have them connect the trailer and help with a light check.

Kathy H.
Clasificación:

Customer service was exeptional! I wish I could remember his name. He was friendly and very good at his job.

Debbie C.
Clasificación:

El cliente no dejó un comentario.

Shelly L.
Clasificación:

There was a mix up in communication, on fees but otherwise everything went well.

Ann M.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

Very friendly and fast service.

Peggy C.
Clasificación:

Great Place, Great People. Highly Recommend!!

WAYNE S.
Clasificación:

Not much for sure GREAT FOLKS TO HELP YOU

Joshua W.
Clasificación:

El cliente no dejó un comentario.

doulas M.
Clasificación:

El cliente no dejó un comentario.

doulas M.
Clasificación:

Have better sign for drop off key box.

DAVID S.
Clasificación:

The weather outside was freightful, my experience at Midstate was very delightful!! Thanks again guy!! Happy Holidays!!

Tony S.
Clasificación:

El cliente no dejó un comentario.

tom K.
Clasificación:

El cliente no dejó un comentario.

SHANE K.
Clasificación:

Make sure all damage parts have Xs on them before we take them . Otherwise it was great. . Please note that the people at the company are awesome!!!!!!! VARY PLEASED

Vicky H.
Clasificación:

El cliente no dejó un comentario.

Phillip M.
Clasificación:

Super friendly and very helpful !

Frank Q.
Clasificación:

Needed to add a quart of oil to vehicle before departure.

Jay M.
Clasificación:

El cliente no dejó un comentario.

ROBERT G.
Clasificación:

El cliente no dejó un comentario.

Pamela T.
Clasificación:

Everything was carried out efficiently & they had the equipment we needed.

Jacob L.
Clasificación:

The place is good, uhaul as a company is the issue. I was moving from Janesville to Ripon area, request to pick up in Janesville 3 weeks in advance. Where did I pick up? Madison they even switched my truck date to a day earlier. Uhaul's customer service is terrible and the woman on the phone was very rude. Not the way a company should be ran. Luckily there basically a monopoly when it comes to the moving rental world.

EDUARDO N.
Clasificación:

None, because it was excellent!

Juliet L.
Clasificación:

El cliente no dejó un comentario.

Ed L.
Clasificación:

Very helpful and friendly. They made sure I understood everything.

Sherry H.
Clasificación:

El cliente no dejó un comentario.

Lanita D.
Clasificación:

El cliente no dejó un comentario.

LESLIE M.
Clasificación:

El cliente no dejó un comentario.

John N.
Clasificación:

El cliente no dejó un comentario.

Kirsti S.
Clasificación:

The lady didn't even check in my uhaul when I was there, just took my keys and said okay I'll do it later (no one was even there with me). I also informed her that the truck had leaked over night because it had rained very heavily and ruined some of the belongings and she just said thanks for letting me know. I thought I would have gotten some information on what to do for maybe a reimbursement or something, but was very annoyed at this point and said forget it. Overall I didn't have a very positive with the uhaul pick up and return.

No se han enviado comentarios para esta ubicación.

Volver
arriba