Customer Reviews for Mid Carolina Self Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Didn’t realize I needed to take picture of odometer and gas guage before I handed key in. Perhaps the owner of the pick up location should explain all of that before hand.

Rating:

5.0

Ice Cream for the kids was just over the top !!! Love this place !!!!!

Rating:

2.0

The entrance to the facility is extremely difficult to get into and has no space at all to turn the trucks and the road leading to the facility isn't wide enough to turn around on either.

Rating:

4.0

Terrible experience with the mobile drop off via the app. Multiple failed attempts due to technical errors before final success.

Rating:

3.0

Truck was excellent. Agent very helpful and knowledgeable. However, NOT notified in advance that 2 hand trucks I had ordered were not available. It made moving more difficult. However, helpers recommended by U-Haul were excellent. Could not have asked for any better.

Rating:

5.0

Scott went out of his way to get me going and on the road. Great guy to deal with! Thanks 👍

Rating:

1.0

U-Haul has the most aggravating ad arduous process for picking up a vehicle. At one point I was being asked for an emergency contact, alternate emergency contact and a passport. All I want is to pick up the vehicle and use it. Moving day has enough difficulties if it’s own, U-Haul only exacerbated those stressed. Absolutely would recommend against going with such a terribly organized company.

Rating:

3.0

include all items purchased/rented. The 5 dozen blankets and two dolly's were not in the truck that was rented. The items were overlooked by Mid Carolina Self Storage.